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Transcript of Interpersonal Communication
Dr. Sunny Skye Hughes
The Knowledge-Skills-Motivation Model
Is it possible "NOT" to communicate?
The Communication Spectrum
The Communication Model
5 Principles of Communication
Electronically Mediated Communication
Studies how two people interact with one another and how factors such as listening skills, gender and culture influence that communication.
The Communication Spectrum
Goals for Class:
How does communication work?
What are the elements of communication?
What are the principles of communication?
What are the rules of communication?
Become aware of how you influence your role in the world around you.
Acquire skills through practice
Translate knowledge to action.
Feedback from others.
Hear it, see it, do it, correct it.
You must want to improve communication with others.
Use your knowledge and skills.
You must want to improve.
You must want to connect with others.
You must engage in the work to change your habits and beliefs.
Most people spend 80-90% of their waking hours communicating with others.
Other-Oriented Communication: To be aware of the thoughts, needs, experiences, personality, emotions, motives, desires, culture and goals of your communication partners while still maintaining your own integrity.
A distinctive, transactional form of communication involving mutual influence, usually for the purpose of managing relationships.
Verbal or nonverbal communication about communication.
Small Group Communication
Elements of Communication Process
Improve Relationships with Family
Improve Relationships with Friends/Lovers
Improve Relationships with Colleagues/Classmates
Improve Physical and Emotional Health
Most employers say that the ability to work well with others is one of the things they look for in potential hires!
Five Principles of Communication:
Interpersonal Communication connects us to others
Interpersonal communication is irreversible
Interpersonal Communication is complicated
Interpersonal communication is governed by rules
Interpersonal communication involves both content and relationship dimensions
Respect each other's privacy
Don't reveal each other's secrets
Look the other person in the eye during conversation
Don't criticize the other person publicly
Connection established when we communicate with another person.
Electronically Mediated Communication:
Communication that is not face to face, but rather is sent via a medium such as a smartphone or the Internet.
"Rules of Cell Phones"
Putting Knowledge and Skills to Action
If Communication can fail, it will.
If a message can be understood in different ways, it will be understood in just that way which does the most harm.
There is always somebody who knows better than you what you meant by your message.
The more communication there is, the more difficult it is for communication to succeed.
--Professor Osmo Wiio
My friend on Instagram (hotgurrlll191) is always posting selfies. It gets so old. Nobody cares! Does she only care about how she looks? Can't she just post pictures of her breakfast? WT...? Am I being Silly?
I am a manager at a small private retail store. My employees Facebook all day on their phones like it's NBD. What is going on with 20-somethings today? Don't they have manners?
Over half of all marriages fail!
It's All About Perception
How I see me
How I see you
How I think you see me
How you see you
How you see me
How you think I see you
Complete your journal in Canvas