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HR in Hospitality Change Management Final

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by

Fiona McKay

on 14 September 2017

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Transcript of HR in Hospitality Change Management Final

Taking control and accelerating through 2017 & beyond
Eyes on hands off!

Building resilience and thinking traps
Over generalising
Asking for help - is it a sign of weakness?
Deeply held beliefs that currently pervade
Reasons or excuses?
Accuracy
Perspective
Minimising negative thinking
Worst case
Best case
Most likely case
Task orientated
People orientated
Analyticals
Drivers
Amiables
Expressives
Reactive
Proactive
What are you/what have you been/need to be?
Identify your role
Reaction
Stand to gain
Stand to loose
Action & support required
The "C" saw
6
Source McKinsey 2015
Gender-diverse
companies
Ethnically diverse
companies
15%
35%
more likely
to outperform
7
8
0
9
5
2
1
4
6
3
1
0
2
more likely
to outperform
The Data:
2020 women will be the key factor
in future change & growth around the world

$28 trillion
of global consumer spending

Companies in the highest percentile of women on their boards outperformed those in lowest percentile by
53% higher return on equity,

42% higher return on sales, and a higher return on invested capital

1 woman
on a board reduces risk

HeforShe
at United Nations
for gender racial and ethnic diversity are more likely to have financial returns above industry national medians
has a stronger impact on financial performance in the US than gender diversity
increase in ethnicity private schools
Companies in the top quartile
Racial & ethnic diversity
30%
Recruitment
Full transcript