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Nade Coulibaly

on 24 March 2013

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EMERGENCY AND OPERATIONS PLAN (EOP) NADE COULIBALY
MPA EMERGENCY AND
DISASTER MANGEMENT LETTER OF PROMULGATION DISTRIBUTION LIST President RECORD OF REVISIONS AND CHANGES
Page number (S) Date of Change Date Posted Posted by A- PUBLIC LAWS (PL) B- CONCEPT OF OPERATIONS This Plan is designed to provide an organized management system for MCNY campus to follow during times of emergencies. The system is flexible were where parts of or the plan may be activated, as appropriate to the situation. It is based on a worst-case scenario and is a management tool for providing critical functions and roles during an emergency.
Emergency response leadership at MCNY will be provided by the Emergency Management Team (EMT), drawn from the College’s senior administration, academic leaders, and other key personnel. II- ORGANIZATIONS AND ASSIGNMENTS RESPONSIBILITIES FIRE WARDENS SEARCHERS
•Dial 911
•Notify Building Fire Director
•Notify EM Team
•Search and evacuate MCNY occupants Dial 911
MCNY EMERGENCY MANAGEMENT TEAM
•Inform through text message and alarms
•Coordinate response: faculty, students, and customers, the building owners, maintenance &security
•1st Responders
FDNY
•Perform Technical Rescues (i.e. building collapse rescues, confined space rescues)
•Suppress Secondary Fires
•Control gas leaks
•identify Victims
•Provide on - site Emergency care II- ORGANIZATIONS AND ASSIGNMENTS RESPONSIBILITIES (cont') MCNY SECURITY
•Initially the situation through security cameras
•Assist in the evacuation of occupants
• Closing (not locking doors) to contain secondary fires
PUBLIC AFFAIRS/PUBLIC INFORMATION OFFICER (PIO)
•Deal with the media and family members
NYPD
•Assist in evacuation
•Provide outside crowd control
•Cordon off area
BUILDING MANAGEMENT FIRE DIRECTOR/ EAP DIRECTOR
•Coordinate with MCNY EM Team
•Coordinate with 1st Responders
•Monitor the situation though Cameras
•Provide floor plans when necessary
• Control building utilities if shutdown is necessary
•Coordinate building evacuation In the event of a natural or technological disaster, or intentional/terrorist act affecting MCNY, we must be prepared to implement plans and procedures protect lives and property. The purpose of this plan is to provide direction and guidance to MCNY and supporting agencies. It constitutes a directive for this organization to prepare for and execute assigned emergency tasks to ensure maximum survival of the staff and students in the event of a disaster or other overwhelming event. ________________________________
Date
________________________________
President
________________________________
Legal Counsel Chief Development Officer
Dean for the Audrey Cohen School of Human Services and Education
Dean, School for Public Affairs and Administration
Dean, School for Business
Director of Library Service
Chief Financial Officer/Executive Vice President for Finance and Administration Associate Vice President/Controller
Associate Vice President for Fiscal Analysis and Compliance
Administration Director
Director of IT
Director of Human Resources
Bursar Executive Vice President for Enrollment Management Dean of Student (Student Services, Career Services) Legal Counsel Federal Civil Defense Act, as amended (50 USC 2251 et seq.), 1950 Disaster Relief Act, PL 93-288, as amended (42 USC 5121 et seq.), 1974 Superfund Amendment and Re - authorization Act a(also known as the Emergency Planning and Community Right to Know Act), PL 99-499, 1986 Robert T. Stafford Disaster Relief and Emergency Assistance Act, PL 100-707, as amended (42 USC 5131 et seq.), 1988 Disaster Mitigation Act, PL 106-390, 2000 United States Code (USC), Title 42, Public Health and Welfare o Chapter 68, Disaster Relief o Chapter 116, Emergency Planning and Community Right-To-Know (EPCRA) II- ORGANIZATIONS AND ASSIGNMENT
RESPONSIBILITIES (CONT') COUNSELING SERVICES
•Provide counseling to students, faculty, an customers
DEPARTMENT OF BUILDINGS (DOB)
•Inspect building and verify use
NYC DEPARTMENT OF HEALTH AND/MENTAL HYGIENE (DOHMH)/CENTERS FOR DISEASE CONTROL/U.S. HEALTH AND HUMAN SERVICES
•Medical Surveillance and Intelligence gathering
•Investigation of incidents
•Pandemic policy and information dissemination
STUDENT SERVICES (MCNY)
•Record and maintain students attendance
BURSAR OFFICE (MCNY)
•Maintain financial records and accounts payable and receivable for school III- SITUATIONAL REQUIREMENT Each incident will be classified according to its potential impact, severity and response requirement.

A-EMERGENCY CLASSIFICATIONS

LEVEL 1 – MINOR INCIDENT
- Level 1 incidents are localized in nature or contained in a small area. It can be quickly resolved with existing campus resources or limited outside help. Type 1 incidents have little or no impact on personnel or normal operations outside of the affected area. No campus notification for assisted action is required.
- Level 1 incidents are typically resolved by Security personnel, janitorial personnel or maintenance personnel. Notifications beyond needed personnel are not required.
- Examples of level 1 incident: odor complaints; localized chemical spills; plumbing failures; water leaks. A-EMERGENCY CLASSIFICATIONS (cont') LEVEL 2: EMERGENCY
- Level 2 incidents disrupt a sizeable portion of the campus community. These
incidents require assistance from external organizations. These incidents can
escalate quickly and have serious consequences for mission-critical functions and/or
life and safety. The EMT Emergency Contacts for Metropolitan College are to be
notified when possible.
- Examples of level 2 incidents: building fire or explosion; biological or
terrorist threat; major chemical or hazardous materials spill; severe storm
and/or flooding; extensive utility outage. Also includes off-campus emergencies that
may impact campus operations and/or personnel. A-EMERGENCY CLASSIFICATIONS (CONT') LEVEL 3 – DISASTER
- Level 3 incidents involve a large part of the campus and its surrounding community. Normal campus operations are curtailed or suspended. The effects of the disaster are wide-ranging and complex. A timely resolution of disaster conditions requires campus-wide cooperation
and extensive coordination and support from external jurisdictions.
The EMT and the Unified Command Team Emergency Contacts for Metropolitan College
are contacted.
- Examples of level 3 incidents: major earthquake, terrorist attack, biological outbreak, pandemic; volcanic activity; civil disturbance. B- CAMPUS PRIORITIES In any major emergency there are certain general tasks that must be performed.
These are listed below in three priority categories.

PRIORITY 1
• Ensure the safety of students, staff, faculty and visitors.
• Notification of external resources, if necessary. (for example, NYPD, and FDNY)
• Notification of persons using the MCNY Emergency Notification System.
• Establishment of communications, radio, telephone, email and website.
• Shutdown of dangerous utilities by facilities personnel.
• Provision of first aid if necessary

PRIORITY 2
• Determine the extent of suspension of business and duration.
• Survey of facilities and utilities and recertification for use as appropriate.
• Dissemination of information on campus.
• Control of criminal activity on campus (control access in and out of campus).
• Provisions for psychological assistance to trauma victims, as needed. B- CAMPUS PRIORITIES (cont') PRIORITY 3
• Survey of valuable materials and equipment (library, computer equipment, etc.).
• Survey of records, documents, and data.
• Survey of academic and other departmental requirements.
• Determination and consideration of financial concerns.
• Determination and consideration of legal and liability concerns.
• Acquisition of necessary supplies and equipment.
• Resumption of full or limited academic and other programs and schedules. IV-OPERATIONAL REQUIREMENT IV-OPERATIONAL REQUIREMENT (cont') COMMUNICATION
• Communication within and outside the MCNY Emergency Management Team is important in protecting students, faculty, and customers
• The communication should be seamless with as little confusion as possible

COLLEGE CLOSURE
Closure decisions lie with the president of the college. Communication will be established immediately to avoid unnecessary travel to the school for students, faculty and staff. This will be done through mass emailing, MCNY website emergency dissemination and weather hotline (212) 343-1234 Ext. 3000. (Building plant manager to liaison with the President of the college and/or designated representative regarding building closure). In the event such systems are inoperable, MCNY will communicate to building security that the college is closed. Students reporting to the facility will be advised by security staff in the main lobby that the college is closed.

INQUIRIES ABOUT POSSIBLE CLOSURES OR CANCELLATIONS:
Students
• Students should listen to AM radio and local television stations. Any class day missed as a result of a communications failure will be rescheduled as appropriate. IV-OPERATIONAL REQUIREMENT (cont') IV- OPERATIONAL REQUIREMENT (cont') Severe Weather Kit (Located at________)
should be available for both floors 11th and 12th these should contain the following items:
• Flashlight(s) with extra batteries
• Battery-Operated Radio if available
• First-Aid Kit
• Blankets
• Bottle Water

EXPECTATION FOR DEPARTMENT AND STAFF AFTER PROPER TRAINING (Faculty, Staff and Students)
• Are familiar with and follow the Emergency Operation Plan.
• Participate in drills and training sessions as required.
• Walk through primary and secondary evacuation routes at least once to become familiarize with emergency exits.
• Know where hazardous conditions or situations in the area may exist.
• Know where fire extinguishers are located in the building and how to use them. A-EMERGENCY OPERATIONS
MCNY operational responsibilities for emergency preparedness, response and recovery include all campus and off-campus facilities. Key campus personnel and all other activities on campus will be assigned responsibilities for emergency preparedness and response requirements as identified in this plan. Emergency Action Plans for Specific Emergencies/Disasters are addressed in this Handbook.

B-EMERGENCY MANAGEMENT The Incident Commander (IC) has the overall responsibility for emergency preparedness and response for MCNY campus and shall be the EMT Executive when emergencies warrant the activation of this plan. The IC shall be the point of contact with Metropolitan College President who in turn is the point of contact with State Civil Defense, and other Federal, State and County agencies. Depending on the requirements of the emergency, the school President may delegate point of contact responsibilities to MCNY EMT to improve and expedite communications and operational support. In some instances, Action Plans and Standard Operating Procedures will indicate that contact points with outside agencies have been pre-delegated to MCNY EMT. The MCNY President or an authorized representative is responsible for determining the following emergency actions: Employees
• During school hours: You will be notified by your supervisor regarding temporary cancellations or campus closing.
• During non-school hours: Listen to AM radio and local television stations.

COLLEGE EVACUATION/LOCKDOWN-SHELTER IN PLACE Evacuation or lockdown or shelters in place decisions lie with the president of the college. Communication will be established immediately to avoid an unsafe environment to arriving or departing students, faculty and staff. This will be done through mass emailing, MCNY website emergency dissemination and the emergency hotline (212) 343-1234 Ext. 3000. (The President of the College or his /her designees will liaison with the College and building security manager regarding building closure/lockdown or shelter in place).

FLOOR PLAN AND SHELTER AREA IDENTIFICATION
Location of shelter area should be identified in the emergency exit plans located in each classroom.Area should be marked “S” followed by a legend. • Know where the first aid kits and severe weather kits are located in the building.
• Orient and inform students and visitors of procedures to be followed in case of a building alarm or emergency.
• Students should have a brief orientation on the first day of class to assure that they are aware of emergency procedures and shelter areas in case of severe weather announcement.
• Visitors unfamiliar with building procedures should be informed and assisted as appropriate.
• Ensure that persons with disabilities are accounted for and assisted during emergency. •Instructors take responsible charge of the classroom and follows emergency procedures for all building alarms and emergencies. IV-OPERATIONAL REQUIREMENT (cont') C- CHAIN OF COMMAND
The college has established the following chain of command in the event of an emergency. IV-OPERATIONAL REQUIREMENT (cont') 1.The executive Team works with Building Management to provide oversight and direction to emergency management and defines policy.

2.The incident Commander is responsible to manage the Emergency Operations Team. Depending on the nature of the emergency, the incident Commander mobilizes the Emergency Operations Team. Team members are instructed to report to a designated emergency operations center. An emergency operation centers determined based on the type of emergency.

3.The Emergency Operations Team is involved in operational and response issues and in securing and coordinating appropriate information to present to the Executive Team. The incident Commander receives and disseminates pertinent information to the executive Team, Board of Directors, and Emergency Operation Team. All decisions regarding communication with the general public and the media are coordinated through a member of Institutional Advancement. Communication with emergency services (e.g. fire department, police department, building management, etc.) is coordinated by the facilities Manager. Communication with student parents is managed by the Director of Student Services. The Director of Information Technology supports the process. APPENDIX 1 MITIGATION AND PREPAREDNESS ACTIONS
Mitigation
Activities that eliminate or reduce the chance of occurrence or the effects of a disaster suggested orientation for students at the beginning of each semester (four times a year) and multilingual.
• Prepare A packet with school contact information and map (multilingual)
• Fire Safety training to include the use of extinguishers
• Train in the ACES system of fires (Activate, Contain, and Evacuate)
• International escape signs and directions
• Teach the Incident Command System to Staff, Students, and Customers
• Purchase 5 Panasonic Tough books with wireless capability for the Mobile EOC
• Investigate possible arrangements for the provision of counseling services
• Pay attention to news and other sources to obtain Lessons Learned
• Create and maintain Mutual Aid Agreements with other schools
• Register on to Lessons Learned (LLIS.gov) for new information to revise the plan
• Have frequent drills and write after action reports to improve the plan IV- OPERATIONAL REQUIREMENT (cont') EMERGENCY OPERATION TEAM

The emergency Operations Team includes:
•Chief Administrative Officer
•Member of Institutional Advancement
•Facilities Manager
•Director of Information Technology
• Director of Student Services
•Director of Human resources
•Director of Bursar
•Director of Library Services
•Chief Financial officer
•Students APPENDIX 1 (CONT') • Write an After Action Report after an event to assist in improving the plan
• Determine if preventive measure are cost effective in preventing future losses.
• If the action taken will decrease time and recovery after future catastrophic incidents by decreasing potential interruptions of service.
• Determination of available funding sources will be made by the Bursar/Finance Section
• In the event of a Federal Declared Disaster, mitigation funding may be available through the Federal Emergency Management Administration (FEMA) to reimburse losses that occurred during the specific event and prevent similar future losses.
• Campus departments will be responsible for assembling information related to losses and providing the associated documentation.
• A comprehensive and final report will be published

Preparedness
Preparations and responses made to save lives, property, and facilities
• Develop and conduct a periodic reassessment of the Hazard Vulnerability Analysis
• Create and Update the Emergency Operations plan• Develop exercises, tabletops, and system testing IV- OPERATIONAL REQUIREMENT (cont')
EXECUTIVE TEAM
Provides oversight and direction. Defines emergency policy

INCIDENT COMMANDER
Leads the response; appoints and empower team leaders; set tones and Standard for response, and encourages teamwork and communication

EMERGENCY OPERATIONS TEAM
Coordinates support services and plans tactical response. Provides situational awareness and updated information to Incident Commander APPENDIX 1 (CONT') • Acquire and maintain fire extinguishers
• Train the E.M. Team, staff, and students Incident Command System
• ICS train the team, staff, and students
• Appoint and train the Fire Warden and the Searchers
• Maintain competency of FDNY Fire Director protocols
• Create and maintain the MCNY Emergency Operation Center
• Train personnel in the use and maintenance of these systems
• Improve college wireless capability and update Blackboard
• Purchase a wide text message system for Mass Communication add to tech fee APPENDIX 2 MCNY’S ALL-HAZARDS RESPONSE ACTIONS
Immediate (Operational Period 0-3 Hours)

INCIDENT COMMANDER
Activate Command Staff and Section Chiefs, as appropriate
Activate the Emergency Operations Plan
Coordinate with the management of the subleased schools
Work within the Unified Command once established
Establish operational period if possible
Inform and Update the President of the college as well as the administration during the event
Communicate with all other departments
Establish incident objectives and operational period
Evaluate safety of students, visitors, staff and faculty & recommend protective/corrective actions to minimize risks
Inform staff, faculty, student and visitors of situation status and provide regular updates
Monitor hazard conditions, structural integrity, and facility security APPENDIX 2 (cont') OPERATION
Coordinate the evacuation with building Fire Director and security personnel
Coordinate efforts of the Fire Warden team and assigned personnel to evacuate the floors
Assign personnel to accompany the injured to the Hospital and report status back to the school
Inform and Update the incident commander during the event
Assess students location for risk and prioritize relocation as appropriate
Consider partial or complete evacuation of the area/floor and relocation within the facility
Design an area(s) to accommodate visitors
Develop hazards staffing plan and triggers for activation
Distribute appropriate equipment throughout the facility (e.g. portable lights), as needed
Prepare to implement emergency plans and procedures as needed
Secure the facility APPENDIX 2 (con't) PLANNING
Coordinate the evacuations with Firefighting/Rescue personnel
Establish verification/notification protocols for verifying/notifying family members
Establish a call center in order to respond to inquiries from family members
Conduct a school census
Establish operational periods, incident objectives and develop the Incident Action Plan, in collaboration with the IC
Initiate tracking system students, staff, faculty and visitors that will remain in the facility during the hazard

LOGISTICS
Assess the Situation
Call 911Call MCNY EM Team
Use MCNY security to assist in evacuation and closing of doors to contain fire
Provide current floor plans and keys to the classrooms
Maintain utilities and communications and activate alternate systems as needed
Obtain supplemental staffing, as needed
Obtain supplies, equipment, medications, food and water to sustain operations APPENDIX 2 (cont') ADMINISTRATION AND FINANCE
Inform students of the Fire situation through alarm, Internet, and Text Message
Provide lists of names and location of students/ faculty for identification and evacuation by FDNY
Account for students and staff during incident and at meeting point if possible
Set up Communication Tree
Account and Confirm identity of students evacuated by fire/rescue personnel

Immediate and Extended (Operational Period 2 Hours to greater than 12)
COMMAND
Assist with notification about situation
Continue patient information center operations, in collaboration with Liaison Officer
Continue student information center operations, in collaboration with Public Information Officer and Liaison Officer
Continue to monitor weather reports and conditions
Continue to notify local EOC of situation status, critical issues and request assistance, as neededContinue to update internal officials on the situation status APPENDIX 2 (cont') Continue with briefings and situation updates with staff, faculty, student and visitors
Update and revise the Incident Action Plan and prepare for demobilization

OPERATIONS
Cancel any special events or guest speakers
Continue to maintain utilities and communications
Ensure the functioning of emergency generators and alternative power/light resources, if needed
Maintain facility security and restricted visitation
Monitor students, staff, faculty and visitors for adverse effects to health and psychological stress
Perform facility damage assessments and initiate appropriate repairs
Prepare for demobilization

PLANNING
Continue student, visitor and personnel tracking
Ensure documentation of actions, decisions and activities
Prepare the demobilization and system recovery plans APPENDIX 2 (cont') Update and revise the Incident Action Plan

LOGISTICS
Continue evaluation of facility for damage and initiate repairs
Continue to obtain needed supplies, equipment, medications, food and water
Monitor staff, faculty and students for adverse effects of health and psychological stress
Monitor, report, follow up, and document staff, faculty, visitor or student injuries

ADMINISTRATION AND FINANCE
Continue to track costs and expenditures and lost revenue
Continue to facilitate contracting for emergency repairs and other services APPENDIX 3 MCNY’S ALL-HAZARDS RECOVERY ACTIONS
Immediate (operational Period 1-3)

INCIDENT COMMANDER
Deactivate Command Staff and Section Chiefs, as appropriate
Deactivate the Emergency Operations Center
Coordinate with the management of the subleased schools
Collaboration with local emergency management, emergency services (NYPD, FDNY, and EMS)
Inform and Update the President of the college as well as the administration that the incident has passed
Develop recovery plan after receiving briefing from Administration and Finance

OPERATIONS
Coordinate the reopening with building management and security
Assign personnel to accompany the injured to the hospital and report status back to the school
Inform and Update the Incident Commander APPENDIX 3 (cont') Brief the various departments on their status and present the recovery plan

PLANNING
Alert the management of subleased schools that the emergency is over
Coordinate with (local fire department) FDNY about office return
Establish verification/notification protocols for verifying/notifying family members DOYOU MEAN NOTIFICATION?
Deactivate the call center in order to respond to inquiries from family members
Evaluate safety of students, visitors, staff and faculty report finding to IC

LOGISTICS
Confirm with the EOC the ending of the incident
Send the “All Clear” message
Do a final security sweep with MCNY Security personnel and cameras
Gather and deliver information as to the resources available and damage APPENDIX 3 (cont') ADMINISTRATION AND FINANCE
Inform students of the fire through Internet, and text Message
Account and Confirm identity of students evacuated by fire/rescue personnel

DEMOBILIZATION/SYSTEM RECOVERY
COMMAND
Communicate final school status and termination of the incident to local EOC
Conduct final media briefing and assist with updating staff, faculty, students and visitors of the termination of the event
Determine school status and declare restoration of normal services and termination of the incident
Ensure facility safety and restoration of normal operations
Provide appreciation and recognition to solicited and non-solicited volunteers and to state and federal personnel

OPERATIONS
Ensure integrity of and/or restoration of utilities and communications
Restore normal school operations APPENDIX 3 (cont') APPENDIX 3 (cont') RECOVERY FOR THE INSTITUTION
Activities taken to normalize operating conditions following the fire
Send the message that the danger has passed
Prepare a statement for the media as to the event
Account for students and personnel through email or phone tree
Use the email confirmation in outlook or MCNY email to instant reply status
Establish student phone tree. All purposes’ contact class representatives’, who in turn contact Administration section
Establish personnel phone tree. Personnel contacts each department contact head , (who) in turn contacts Operations section
Enlist the aid of professional counselors
Make sure that the people affected know that mental health services are available
for debriefing

The facility has been compromised
Coordinate with local Emergency Services to ascertain how long the school will
be unavailable
Utilize a secondary facility while waiting for availability of the facility APPENDIX 3 (cont') Utilize Blackboard for distance learning while waiting to return to the building
Use mutual aid agreements to conduct classes at other locations
Have the area cleaned and repaired after the crime scene has been declared over

RECOVERY FOR STUDENTSMaintain contact with the college through email and phonePresent yourself to student services for accountingUtilize Mental Health Services (if) provided APPENDIX 4: EMERGENCY SCENARIOS FIRE/ AVIATION INCIDENTS
If the Fire is on your floor (Simultaneous Action)
Remain calm
• Make initial emergency notification protocol
• Have ONE person CALL 911, another contact the MCNY E.M. Team, and another
Security, and provide the following
• Information:
-There is a fire on the MCNY campus.
-Tell them what floor you are on and where you are at right now
• Take you and your fellow students to the nearest classroom
• Determine if the room has a door you can close to block the fire
• If faculty is present, (they) direct the situation and assign appropriate tasks
• Have ONE person CALL 911 another contact the MCNY E.M.T, and another
security and provide the following information:
-There is a fire on the MCNY campus.
-Tell them what floor you are on and where you are at right now FIRE/ AVIATION INCIDENTS (cont') FIRE/ AVIATION INCIDENTS (cont') PLANNING
Compile a final report of the incident and school response and recovery operations
Conduct after-action reviews and debriefing
Ensure appropriate archiving of incident documentation
Finalize the Incident Action Plan and demobilization plan
Write after-action report and corrective action plan for approval by IC

LOGISTICS
Conduct stress management and after-action debriefings and meetings, as necessary
Ensure communications and IT/IS operations return to normal
Ensure facility repairs and restoration of utilities
Restock supplies, equipment, medications, food and water

ADMINISTRATION AND FINANCE
Compile a final report of response costs and expenditures and lost revenue for approval by IC
Contact insurance carriers to assist in documentation of structural & infrastructure damage and initiate reimbursement/claims process FIRE/ AVIATION INCIDENTS (cont') If the Fire is in the same classroom you are (Measured Action)
•If it is in the wastebasket
•Evacuate the room
•Have someone or you) notify security, fire warden team or staff
•Get a fire extinguisher and put out the fire if you are trained
•If it is a large fire
•Move the occupants and yourself out of the room
•Close the door
•(On your way out), Warn others (nearby)
•Pull the manual pull station
•Dial 911
•Alert Security, Fire Warden team, Staff and Emergency Management

If you are trapped
If all exits from a floor are blocked, go back to your room, close the door, seal cracks, open the windows if safe, wave something out the window, and shout or phone FOR HELP FIRE/ AVIATION INCIDENTS (cont') PHYSICALLY CHALLENGED PERSONS
•Assign 2 persons to each physically challenge person to assist them in the building evacuation
•If the individual is unable to use the fire exit stairway, the individual should be escorted to the fire exit stairway landing as a “Safe Area of Rescue”. One member of the escort team should remain with the individual with the disability to provide additional assistance. The other member should exit the building according to the protocol and make contact with emergency personnel indicating that a person with disability is waiting for rescue on the specified floor within the exit stairwell.
•Always ask a disabled person how you can help before attempting to give assistance.
HEARING IMPAIRMENT
Persons with hearing impairments may not hear audible emergency alarms and will need to be alerted of emergency situations. Get the attention of a person with a hearing disability. Clearly state the problem. Gestures and pointing are helpful, but be prepared to write a brief statement if the person does not seem to understand. Offer visual instructions to advise of safest route or direction by pointing toward exits or evacuation maps. FIRE/ AVIATION INCIDENTS (cont') VISUALLY IMPAIRED
Most people with a visual impairment will be familiar with their surroundings and frequently traveled routes. Since the emergency evacuation route is likely different from the commonly traveled route, persons who are visually impaired may need assistance in evacuating. Give verbal instructions to advise about safest route, estimated distances, and direction. DO NOT grasp a visually impaired person’s arm. Ask if he or she would like to hold onto your arms as you exit, especially if there is debris or a crowd.

EMERGENCY EXITS AT 75 VARICK STREET:
Stairwell F exits onto Varick Street (exit at street level- if you walk down to the basement, walk up one flight to get to street level
Located on the 11th Floor
Located on the 12th floor opposite admissions
Located in the 14th floor elevator lobby (outside emergency exit nearBursar/Registrar/ Financial Aid) FIRE/ AVIATION INCIDENTS (cont') Stairwell H exits onto Varick Street (exit at Street level-If you walk down to the
basement, walk up one flight to get to street level)
Located on the 11th Floor
Located on the 12th Floor opposite Student Services;
Located on the 14th Floor in the DC 1707 offices

Stairwell G exits onto canal Street
Located on the 11th Floor
Located on the 12th Floor opposite Women’s bathroom
Located on the 14th in elevator lobby opposite the bathrooms

Stairwell I exits on Watts Street (exit at street level- if you walk down to the basement walk up one flight to get to street level)
Located on the 11th Floor
Located on the 12th Floor outside Library
Located on the 14th Floor opposite MIS •Place cloth material (wet if possible) around and under door to prevent smoke from entering.
•Be prepared to signal your presence from a window.
•Do not break glass unless absolutely necessary, as outside smoke may be drawn inside.
•SIGNAL FOR HELP
•Hang an object OUT (at) the window (jacket, shirt) to attract the fire department's attention.
•If there is a phone in the room, call 911, and report that you are trapped.
•Be sure to give your room number and location

INSTRUCTIONS FOR FIRE WARDEN, DEPUTY FIRE WARDENS, AND THE SEARCHERS

Daily
•Be familiar with the locations and the phone numbers of the fire evacuation team •Maintain a daily attendance communication with your team if someone is out that day appoint someone who is familiar with the plan
•Familiarize yourself with the names and phone numbers of the Building Fire Safety director and their team •Know the location of all the Fire Exits and the Fire Warden’s phone

During the Fire
•Wear your Luminous Vest and bring your flashlight
•Direct occupants to the closes(t) exit
•Notify the Fire command station of the following:
Any employee who may need assistance
Exits used for evacuation
Any exits that cannot be used
When the floor is clear

SEARCHERS
•Check the offices, classrooms, bathrooms, and evacuate them
•Once you have cleared your area, (go to where the your floor warden and report clear) NOTIFY YOUR FLOOR WARDEN: “ALL CLEAR”
•Go to the offsite meeting place located away from the fire and report to the MCNY EM Team SEVERE WEATHER If a severe winter storm has approached and shelter in place is advised:
•Go to an interior small room or hall.
•Stay away from exterior walls or areas enclosed in glass due to missiles propelled by high winds
•Doors around shelter should be closed and secured
•Don’t use the telephone except for emergencies, as lightning can travel through phone lines.
•Avoid using any type of electrical appliance.
•Avoid contact with metal surfaces.
•Avoid elevators during severe weather since power outage might become a factor. TRANSPORTATION FAILURES •If feasible, keep an active list naming one employee per department who lives closest to the college
•Have an active list of employees who can carpool together
•Consider providing remote access to MNCY server to employees who can work from home.
•Consider preparing a list of employees who live closest to the college that would be willing to provide shelter to others.
•Consider preparations for sheltering in place.
•Should transportation failure become lengthy (that could last days or weeks), prepare alternative means of delivering uninterrupted educational services to students. Professors should have prepared back-up lesson plans, which can be either emailed to student or uploaded into a specific page within MCNY official website
•Consider mutual aid agreements with other colleges throughout the five (5) boroughs in which students can have access to library and computers during events of this nature
•All incidents, regardless of severity should be reported in oral and written format to supervisor immediately TRANSPORTATION FAILURES (cont') PANDEMIC If you witness someone affected (Simultaneous Action)
•Remain calm
•Notify the college of the illness
•Wear a surgical mask and gloves if you have them
•Have ONE person CALL 911, another contact the MCNY E.M. Team, and another Security provide the following information:
-There is a person or persons sick on the MCNY campus.
-Tell them what floor you are on and where you are right now
•Direct students away from the individual
•If faculty is present, (they) direct the situation and assign appropriate tasks

If you are sick (Measured Action)
Experiencing weakness or flu like symptoms at school
•Inform staff-Go and consult a physician immediately
-If you are unable to, then call 911 and/or go to a hospital
Experiencing weakness or flu symptoms at home
•Alert School
•Go and consult a physician immediately •All incidents, regardless of severity should be reported in oral and written format to supervisor immediately
•Develop and familiarize all staff with evacuation and lockdown protocols
•Develop and familiarize all staff with emergency communication protocols
•Have comfortable shoes you may have to walk home
•Map out a route home
•Prepare a go bag with a flashlight, water, and glow stick
•Partner up with people who live in your area
•Promote and encourage students to sign up with School black board and school mass messaging systems FLOOD If flooding has occurred and shelter in place is advised:
•Move up to higher floors
•Go to an interior small room or hall
•Stay away from exterior walls or areas enclosed in glass due to missiles propelled by high winds.
•Doors around shelter should be closed and secured.
•Don’t use the telephone except for emergencies, as lightning can travel through phone lines.
•Avoid using any type of electrical equipment.
•Use face masks
•Avoid contact with metal surfaces.
•Avoid elevators during flood hazards since power outage might become a factor. HURRICANES Required Actions

If time and conditions permit
MCNY EMT will convene and issue instructions via local radio, TV, email and telephone tree on whether classes and/or work schedules will be suspended. Designated and essential employees may be asked to report to their work site to implement emergency preparation and emergency/security duties.

If severe winds or a flood watch occurs while class is in session, employees or visitors are on site, the following Emergency Actions should be followed:
•Seek shelter in designated buildings on campus.
•If a designated shelter is not available or shelter locations are unknown, students, staff and visitors should go to a designated County shelter. In the case of hurricanes or high winds where no known shelters are available, seek shelter in a large building and stay away from windows and exterior doors. In the case of possible flooding, leave basements or low lying buildings and go to designated shelters or to the upper floors for shelter. Do not seek shelter in basements of buildings unless it has been designated as a shelter. HURRICANE (cont') •Persons responsible for buildings, classrooms or laboratories shall ensure that all handicapped persons have been assisted to reach a shelter or cover.
•Avoid gymnasiums and other structures with large roof spans. If in a best available building instead of a designated shelter, evacuate rooms subject to full force wind and remain near an inside wall away from windows. Close all windows and blinds.
•If available, check out mobile emergency pumping equipment. If time permits, check and clean out all building walkways and catch basins to keep debris to a minimum and permit free flow of water.
•Prior to an event, secure any latches and skylights. Remove or secure all outside staging/scaffolding/planking and other material that can blow away. During or after the event, notify responders of any break, damage or suspected problem in any utility system.
•After winds have abated and an all clear notification has been given, secure damaged buildings to prevent further weather damage. If possible remove fallen trees, branches and debris from roads. This will allow safe access for emergency, fire and maintenance personnel.
•Keep tuned to a local Emergency Alert System (EAS) radio station for the latest advisories Steam Line Failure
•Leave the immediate area
•Call Security
•Call 911

Elevator Failure:
•Report elevator failures to Security
•If outside the elevator, try to communicate to trapped elevator occupants that help is on the way

Electrical Power Failure:
•Evacuate darkened areas with caution
•Call Security/Call 911
•Report the location and hazards of machinery or operations that were interrupted

Flooding/Plumbing Failure
•Do not touch any electrical appliance
•Call Security/Call 911
•If it is safe to do so, lift valuable items above the reach of the water UTILITY FAILURE ACTIVE SHOOTER If the Shooter is outside your building (SNIPER) (Simultaneous Action)
If a faculty member is available, make initial emergency notification protocol
•Remain in place or get to a secure location.
•Close the blinds and stay away from windows
•Lock the door and blockade the door
•Turn off the lights, radios, and any other devices that emit light and sound
•Silence cell phones to vibrate ONLY.
•Have ONE person CALL 911, another contact the MCNY E.M.T, and another
the security

If the Shooter is in the same building you are (Simultaneous Action)
Take you and your fellow students to the nearest classroom
•Determine if the room you are in can be locked, and if so, follow the same procedure described in the previous guideline
•If faculty member is available, they must take control of the situation and assign appropriate tasks
•If your room cannot be locked or secured, determine if there is a nearby location that can be reached safely and securely. Have ONE person CALL 911 another contact the MCNY E.M.T, and another the security ACTIVE SHOOTER (cont') If the Shooter is in the same classroom you are (Measured Action)
•Dial 911, if possible, and alert police to the shooter’s location
•If you can’t speak, leave the line open so the dispatcher can listen to what’s taking place
•If there is no opportunity for escape or hiding, it might be possible to negotiate with the shooter
•Attempting to overpower the shooter with force is a last resort, after exhausting all other options.
•If the shooter leaves the area, immediately proceed to a safer location and do not touch anything that was in the vicinity of the shooter HAZARDOUS MATERIAL WEAPONS OF MASS DESTRUCTION (WMD) How a WMD event may affect MCNY
Today’s political climate leaves little room for schools to ignore the effects terrorist
acts may have on operations, and any WMD may cause:
•Death or serious injury to a significant number of students, staff, visitors
•Temporarily shut down the school
•Disrupt operations and threaten the school financial standing, or public image

How should the School be Prepared and responds to a WMD event?
Response and recovery operations from detection to site decontamination could
extend for weeks or months, and long-term monitoring of water and food supplies
if stored might have to be performed. However, developing and implementing an
EOP will help MCNY cope with threats the school may face. WORKPLACE VIOLENCE Type 1: violence in connection to robbery and other criminal acts
Type 2: customer/clients/patients related violence
Type 3: violence between co-workers
Type 4: domestic violence/splitting over to the workplace

If a work place violence incident has developed, it is advised to:
•Remain calm. The tone of your voice can ignite or diffuse a potentially violent person
•Make eye contact, without staring.
•Stand about several feet away, with your hands open and receptive at your sides•Avoid challenging body language such as hands on hips or pointing your finger. Do not touch the person or walk away from them.
•Be considerate of cultural differences or disabilities.
•Give the person your undivided attention.
•Create a peaceful atmosphere, start by speaking in a calm tone.
•Be respectful, open and honest when speaking
•Do not interrupt the person when they are speaking
•Do not agree using distorted statements or attempt to argue.
•Engage in active listening.
•Never challenge, bargain, or make promises you cannot keep. If the Hazmat incident is on your floor (Simultaneous Action): same action as active shooter response guideline

If you are trapped
If all exits from a floor are blocked, go back to your room, close the door, seal cracks, open the windows if safe, wave something out the window, and shout or phone
•Place cloth material (wet if possible) around and under door to prevent smoke from entering.
•Be prepared to signal your presence from a window.
•Do not break glass unless absolutely necessary, as outside smoke may be drawn inside.
Signal for help
•Hang an object at the window (jacket, shirt) to attract the fire department's attention.
•If there is a phone in the room, call 911, and report that you are trapped.
•Be sure to give your room number and location. EARTHQUAKE During an earthquake
If an earthquake occurs while you are inside the building (Simultaneous Action)
•Remain calm
•Stay indoors until the shaking stops
•Do not stand. The motion may be severe enough to throw you to the ground.
•Move away from windows that may break.
•Things may fall and break: I.E. ceiling tiles, bookcases, file cabinets, and
other furniture that has not been anchored to walls or floors.Take cover under a table, bench or desk
•Hold on or go to an interior wall or hallway.
•Do not try to leave until the shaking is over.
•Once the shaking has stopped, if you are able to do so safely, evacuate the building.
The shaking may last only a minute or two, but there may be a number of aftershocks (over several days/weeks/months)

If the earthquake occurs while you are outside (Measured Actions)
•Stay outdoors/ Do not try to move until the shaking is over.
•Move to an open area away from trees, buildings, utility poles and lines, or signs.
•Cover your head and neck with hands and arms. REFERENCE ABC College Emergency Operations plan
Developing and maintaining Emergency Operations Plans Comprehensive Preparedness Guide (CPG) 101 Version 2.0
www.fema.gov/sites/default/files/orig/fema_pdfs/pdf/about/divisions/npd/CPG_101_V2.pdf
Koutsidis, A. M. (2012). Emergency Procedures Booklet. The New Community College at CUNY. www.ncc.cuny.edu
Hazardous Materials Management in New York City 2011 Annual Report http://www.nyc.gov/html/dep/pdf/derta/dep_hazmat_annual_report_2011.pdf
IS 100.HE Introduction to the Incident Command System, ICS-100 for Higher EducationTraining.fema.gov/EMIWeb/IS/IS100HE.asp
Leeward Community College Emergency and Operations Plan http://www.leeward.hawaii.edu/files/AdminServices/Emergency/LCC_EOPlan Jul_2008_Website_Update_web.pdf
NYC Hazards: NYC Hurricane History http://www.nyc.gov/html/oem/hazards/storms_hurricanehistory.shtmlNew York City Department of City Planning. Current Population Estimateshttp://www.nyc.gov/html/dcp/html/census/popcur.shtml LIST OF ACRONYMS CFID: Citywide Facility Inventory Database
CBRNE: Chemical, Biological, Radiological, Nuclear and Explosive
DEP: Department of Environmental Protection
DERTA: Division of Emergency Response and Technical Assessment
DOB: Department of Building
DOHMH: Department of Health and Mental Hygiene
EAA: Emergency Assembly Area
EAS: : Emergency Alert Systems
EMT: Emergency Management Team
EMS: Emergency Medical Services
EOP: Emergency Operation Plans
FIFs: Facility Inventory Forms.FDNY: Fire Department of New York
HAZMAT: Hazardous Material
HVA: HazardVulnerability Analysis
HSEES: Hazardous Substances Emergency Events Surveillance
IC: Incident Commander
ICS: Incident Command System
MCNY: Metropolitan College of New York
NIMS: National Incident Management System
NYC: New York City
NOAA: National Oceanic and Atmospheric Administration
NWS: National Weather Service
NYDP:New York Police Department MCNY CONTACT NUMBERS/
EMERGENCY NUMBERS
Main Phone Number: 212-343- 1234 212-343- 1234

Building Fire Director and Security 2000

MCNY Office of Student Services 2-343- 1234 Ext. 5009

MCNY Bursar 212-343- 1234 Ext. 3602

MCNY Human Resources 212-343- 1234 Ext. 3306

MCNY Facility/ Security 212-343- 1234
Ext. 2000/2020/2021

MCNY Building Security 212-343- 1234 Ext. 2000

MCNY Building Maintenance XXXXXXXX
Ext. XXXXFIRE,
POLICE, and EMS 911 REFERENCE (cont') MCNY Emergency and Operations Plan
New York City Department of City Planning. Current Population Estimateshttp://www.nyc.gov/html/dcp/html/census/popcur.shtml
University of Missouri-Kansa City Emergency and Operations Plan http://www.umkc.edu/umkcalert/EOP_online.pdf
State and Local Guide (SLG) 101 Guide for all-hazard Emergency Operations Planningwww.fema.gov/sites/default/files/orig/fema_pdfs/pdf/plan/slg101.pdfThe King’s College Emergency Action Plan 2012-2013
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