Loading presentation...

Present Remotely

Send the link below via email or IM

Copy

Present to your audience

Start remote presentation

  • Invited audience members will follow you as you navigate and present
  • People invited to a presentation do not need a Prezi account
  • This link expires 10 minutes after you close the presentation
  • A maximum of 30 users can follow your presentation
  • Learn more about this feature in our knowledge base article

Do you really want to delete this prezi?

Neither you, nor the coeditors you shared it with will be able to recover it again.

DeleteCancel

Make your likes visible on Facebook?

Connect your Facebook account to Prezi and let your likes appear on your timeline.
You can change this under Settings & Account at any time.

No, thanks

LC: Unit 3 Management: Leadership & Motivation

Introduction to Management
by

R. Averill

on 11 December 2015

Comments (0)

Please log in to add your comment.

Report abuse

Transcript of LC: Unit 3 Management: Leadership & Motivation

Unit 3: Management

Introduction to Management
Chapter 5
IDEA 1:
* What is Management?
-> Management is a process
through which plans are made and resources
are organised and controlled to achieve
specific objectives.
Management requires
certain Characteristics
Spend 5 minutes,
write down as many
personal characteristics
required by a manager.

Can you think of examples
of good managers/leaders?
Management:
We will divide management
into SKILLS & ACTIVITIES
SKILLS
ACTIVITIES
Planning

Organising

Controlling
Leading

Motivating

Communication
Leading Staff:

Influence people,
get them to aim
towards a certain goal.
Need to inspire staff/workers
and set an example.
SKILLS
Motivating Staff:

Get people to do their best.
Provide inspiration along
with rewards/incentives.
Communicating with Staff:

Transfer information clearly.
Be good listeners and provide
clear instructions.

Everyone needs to be
"on the same page" pulling
together to reach a common goal
ACTIVITIES
Planning:

Setting objectives
and deciding how best to
meet them. Figure out the
strengths/weaknesses of the
business.
Organising:

Deciding which resources
to use when and where. Human
resources, financial, physical are
all used to meet objectives.
Controlling:

Monitor progress and performance.
Make sure the business stays on plan.
Set targets and check results against
these. Take corrective action where needed.
IDEA 2:
The Characteristics
of Good Managers
List the characteristics
of good managers.
Decisive
Motivated
Analytical
Adaptable/Flexible
"People Person"
or Good with People
Problem Solvers
Confident
Inspirational
Optimistic/
Future Focused
Calm
Good Time
Management
Comparing Managers with
Entrepreneurs
Are they
the same thing?
Entrepreneurs
come up with the original
idea and put it into action
Bring together the
FACTORS OF PRODUCTION
However, not
all can make the transition
from "CREATOR" into "MANAGER"

So they often hire PROFESSIONAL
MANAGERS.
Enterprise:

-> Enterprise is an intense
and exciting activity.

-> It involves risk-taking, determination,
energy, often working long hours
alone.

-> Finding and generating
ideas and a gap in the market

-> Arranging the Factors
of Production to create a
Business.
Management:

-> Doesn't necessarily involve
coming up with ideas.

-> Not as intense/exciting

-> Work is more routine. Day to
Day running of the business

-> Don't take personal financial
risks. They are employees.
Plans (Double Sales in 6 months by expanding)
Resources
(Time, Money,
People, Equipment)
Objectives (Results? Did I meet them?)
We don't only see
Management in a Business
environment:
Home:
Parents/Guardians/
Houseowners must
manage budgets
& savings.
Show LEADERSHIP -> Possibly to children

Motivation: Show the benefits of Education
Communicate: internally and externally
Plan & Organise: Events: Weddings/Birthdays/Holidays
Control: Finances
AT SCHOOL:
Principal must manage staff and students.

Teachers must manage students/
classroom

Communication is vital.
Plan & Organise: Timetables/Calenders

Financial Control: School Budgets
Community:
Planning & Organising
festivals/events/competitions
Motivate people to get involved

Financial control required.
Government Departments /
PUBLIC SERVICE
-> Manage the Economy
-> Control Finances/National Budget

-> Use COMMUNICATION SKILLS

-> Set Goals, Motivate Staff
IDEA 3:
Manager
Entrepreneur - the
differences

Are they the same thing?
Enterprise
Hard-Working
Show Initiative
Entrepreneurs
Managers
Setup the business

Have full control

Takes a big risk

Come up with Idea

Focus on the "bigger
picture"
Run the business
for the Entrepreneur

Doesn't take a big risk

Carries out the ideas
of the Entrepreneur

Focus is on day-to-day
running of the business
To be enterprising is to have the ability to generate new ideas, to identify an opportunity and to have the confidence, motivation and determination to take the risk to turn the idea into reality – to act as agents of change.


Example: Bill Cullen, Chairman and owner of Renault Ireland
Management is the process of getting objectives and activities completed efficiently and effectively with and through other people. The key activities of management include planning, organising and controlling.


Example: Declan Kidney, Irish Rugby Coach
Management Skills 1

Chapter 5 & 6
Leadership & Motivation
In Leaving Cert Business,
we concentrate on 3 skills
and 3 characteristics
IDEA 4:
Skill 1:
Leadership
"ability to direct people, give instructions
and influence people into following and obeying you"
In a business,
a good leader will
create a bond between
their staff and themselves.
A sense of Trust
is created.
Three Leadership
Styles
1. Autocratic
Leadership:
-> Manager makes all the decisions
-> Doesn't consult employees
-> Fear, Threats, even intimidation used
to control staff and get them to
do what the manager wants
Evaluation?
-> States clearly what is to
be done and how it should be
done
-> Don't share authority
-> Don't trust their employees
Probably not the
best choice of style:
Employees tend to
resent this style and will
have poor morale/motivation
Advantages? - Autocratic
->Work gets done
->Quick Decisions
-> Works well on difficult/stressful projects
Disadvantages?
1. Miss out on Potentially useful
contributions from Employees
2. Manager will burn out working
on all aspects of the business.
Needs to trust employees
3. Employees never learn
any new skills. They just
carry out orders.
They don't take on any
new responsibilities.
4. Morale is low,
frustrated, fearful and
unmotivated staff.
5. Potential for
Industrial Action
(Strikes etc)
2. Democratic
Leadership
-> Involves Employees in Decisions

-> Takes views into account

-> Invites suggestions and input

-> Delegates Work, trusts employees

-> Use reasonable arguments rather
than fear to persuade employees
Also known as
"Participative Leadership"
Evaluation?
Very Commonly used
style. Generally achieves
better results. Workers
will be motivated and like
to be involved.
Advantages?
Democratic Style
-> less stress for manager
-> better ideas, better
decisions and more creative
solutions to problems due to
extra input.
-> Workers gain experience
and new skills.
-> Staff are more
motivated and tend
to be more loyal to
the business.
-> Manager doesn't waste
time doing or supervising every
task.
Disadvantages
-> Decision-making
tends to be SLOWER
due to involving employees
in the process.
-> Taking on
too many opinions
can result in poor
decisions or poor results

"too many cooks spoil the broth"
3. Laissez-Faire
Leadership
"let them do
(as they please/think)"
-> Manager doesn't interfere in how their
employees do their job
-> Simply set them a goal
or objective
-> Employees choose how best
to reach that goal
Delegation and Trust
are the key features of
this Style.
Evaluation?
Will only work in
certain circumstances.
Employees need to be
talented and trustworthy.
Employees may take advantage
of the freedom
ADVANTAGES?
-> Employee morale is high
-> They are highly motivated
-> Talented and Highly skilled
workers will be drawn to this
type of manager
-> Those closest to the decisions
are the ones making them.
DISADVANTAGES?
-> Some staff find it difficult.
They need to be told how to do things
(less experienced/less talented)
-> Some staff aren't good at
setting their own deadlines
-> Projects can go off track.
-> Poor or reckless decisions can be made
due to lack of control.
Short Questions
Page 323
Exam Papers
2010 Qs 2 (B)
Page 27

"Outline the reasons why a business
may change its organisational structure
from a 'Sole Trader' to a 'Private Limited
Company'.
Delegation
* Manager giving some
of his or her work to
employees to do
Pass Authority on
to the employees
and hold them responsible
for doing a good job.
HOWEVER:

Who does the final
responsibility lie with?
The Manager
Example:

Human Resources manager
asks his assistant to interview
candidates for an important vacancy
What is required for
Delegation to work correctly?
1. Competent, trustworthy
and responsible employees.
2. A Control system: If Employees
make mistakes, there must be
a system in place to spot this

(this will minimise problems for
the business)
3. A manager who is unafraid
of delegation and willing to trust
employees.
ADVANTAGES?
ADVANTAGES
1. TIME: The manager can devote his/her time
to more important or long-term things.






2. SPEED: The Work gets done quicker by sharing it
out.






3. TRAINING: Giving workers responsibility in different areas will train them and increase their ability






4. MORALE: Workers tend to be happier because
they are more involved in the business.
DISADVANTAGES
of REFUSING TO
DELEGATE
REFUSING TO DELEGATE - Problems
1. STRESS & WORKLOAD: Without delegation,
the manager might get swamped with work,
this may lead to stress.
2. TIMING: If the manager is refusing to delegate, the business may miss deadlines
3. LACK OF TRAINING: Employees don't get trained
in management. The business won't have a
pool of talented employees to call upon
4. MORALE: Employees will have lower
self-esteem and morale. They feel they
aren't trusted by their manager.
IDEA 6 -
SKILL 2:
Motivation
Motivation involves
energising employees and
providing incentives and
rewards
A Manager wants
employees to give
their best at all times
Managers want workers
to WORK HARD, and put the
most effort into their job.
Article:
Compare the leader-ship
styles of Branson & Jobs
Use examples to illustrate
your point
Steve Jobs?
Autocratic?
Jobs regularly belittled people, swore at them, and pressured them until they reached their breaking point. In the pursuit of greatness he cast aside politeness and empathy. His verbal abuse never stopped. Just last month Fortune reported about a half-hour "public humiliation" Jobs doled out to one Apple team:

"Can anyone tell me what MobileMe is supposed to do?" Having received a satisfactory answer, he continued, "So why the f**k doesn't it do that?"

"You've tarnished Apple's reputation," he told them. "You should hate each other for having let each other down."

Jobs ended by replacing the head of the group, on the spot.
How do Managers
motivate
employees?
Microsoft:
Consistently voted
in the TOP 50 Companies
to work for.
-> Money
-> Bonus Pay
-> Prizes/Trips
-> Share Options
-> Holidays
-> Recognition
-> Praise
-> Extra Responsibility
Happier
Workers =
More Motivated
Workers
->
Employee Performance
is rated, with bonuses for
those who are high achieving.

->
There is a "Gold Star" award
system for employees.
This can help with future
promotion opportunities.
Microsoft also use
"Morale Budgets"

Working teams are given
an amount of money to spend
as they see fit.
Team Outings
Items for their work-space
Another TOP Company
to work for is:
20% Time:
Workers can use up to
20% of their work time
on PERSONAL PROJECTS
The health, happiness
and welfare of employees
is paramount in their
work motivation.
Google use many
non-monetary
motivation techniques
http://www.labnol.org/internet/video-tour-of-google-office-in-new-york/5395/
Create a Workspace
environment that motivates
staff
http://www.businessinsider.com/cool-offices-google?op=1
On-Site Gym
Swimming Pool
Free Hair-Cuts
Laundry Service
A range of free-food options
Pool Table
Table Tennis
Video Games
On-Site Medical Staff
Bean Bags / Hammocks
Google is a Dog-Friendly
company. Employees can
bring their pets with them
into work.
Good worker
Motivation leads to:
1. Increased productivity
2. Intrapreneurship
3. Keeping and finding good staff
4. Higher Sales/Profits
WE will look at 2 Theories of
MOTIVATION
Motivation
involves being aware
of what makes people
act in certain ways.
Douglas McGregor
Management Professor
Wrote a book in 1960
called
"The Human side of Enterprise"
He argued that there
are 2 Types of Manager.

Theory X Managers
Theory Y Managers
Both type of Manager have
certain beliefs about how
Employees act and therefore

HOW THEY SHOULD BE TREATED
Theory X:
The Manager assumes that Employees are:
LAZY
-> Lazy
-> Don't like work
-> Don't like making
any effort
-> No Ambition
-> Prefer to be LED/
TOLD WHAT TO DO
-> Don't like any changes
Only interested in?
MONEY/WAGES
So, if a Manager believes
all this. How will he/she
MOTIVATE Employees?
-> Financial Incentives
will be used to get work done
-> Close Supervision is needed
to make sure they are doing their
jobs.
-> Threats and punishments
needed to keep staff in line.
docked wages
no wages
suspension
dismissal
What kind of LEADERS
are THEORY X MANAGERS?
Autocratic:
"The Controller"
They feel the need
to control.
How will STAFF react
to a Theory X Manager?
->BADLY!
They resent being treated
like this.

-> Low Morale
-> Uncooperative
-> Do the least amount of work
they can
"Self-Fulfilling Prophecy"
Theory Y:
Managers who
follow Theory Y,
believe that
-> Workers Like WORK
-> They are Ambitious
-> Want more responsibility
-> Want more challenges
-> Workers can be trusted
-> They are open to change
Workers can be
Trusted to work hard

They are open to CHANGE
Motivated by more than
just MONEY

They are SELF-Motivated

Motivation comes from doing a good job
If a Manager believes in
Theory Y, how could he/she
Motivate STAFF?
-> Praise, Promotions, Awards
-> More DELEGATION
-> More responsibility
-> Increased Challenges
-> Make Work interesting
and VARIED if possible
-> Trust Staff
-> Consult with Staff
and Speak to them regularly
-> Workers who are
treated like this?
Happier
More Productive
Hard Working
Co-Operative
Higher Morale
Higher Motivation
Theory Y
corresponds
to Democratic/
Laissez Faire Leaders

'The FACILITATOR'
Final Evaluation of
McGregor's Theory?
REMEMBER:
It is only a Theory
NOT ALWAYS TRUE
NOT ALWAYS CORRECT
Theory Y
Advantages
Theory X
Disadvantages
Motivation
Creativity
Sales/Profits
Reputation
Better Staff
Low Morale/
Motivation
Less Creative/Lazy
High Staff Turnover
Business is affected
SALES/PROFITS/
Reputation
Questionnaire
Theory 1:
McGregor
Exam Question:
2009 HL
Question 4
P 38 in your Papers

THEORY 2:
Maslow

Abraham Maslow was an
American Pyschologist:

He most famously created
"Maslow's Hierarchy of Needs"

Maslow's Hierarchy
of NEEDS

Basic Idea:
People have needs
The way to motivate people
is by FULFILLING THESE NEEDS

He said people
have 5 different types
of NEEDS arranged in
a HIERARCHY

Range:

Most Basic to
Most Sophisticated

What kind of
NEEDS do you
think People have?

MASLOW'S HIERARCHY OF NEEDS
1. Physiological:
Require Food, Shelter,
Water, Warmth, air etc

How can a
Manager satisfy
this need?
Ideas?

Wages/Salary/Pay to pay
for food/rent/etc
Canteen, Exercise
Facilities, Water Cooler,
Air Conditioning

2. Safety:
Feeling of
safety and security

How can a
Manager satisfy
this need?
Ideas

Secure Contract
of Employment,
Health Insurance,
Pension, Safe Work Environment

3. Social Needs:
Need for friendship
and Belonging

How can a
Manager satisfy
this need?

Teamwork/Group Work
Projects / Staff parties
Events, Nights Out,
Friendly Work Atmosphere

4. Self-Esteem
Needs: The need
for SELF-Respect
and respect of
others

How can a
Manager satisfy
this need?


Praise, Recognition,
Constructive Criticism,
Awards, Promotions, Job Title,
Company Car, Their own OFFICE,
a Big Desk, a new Chair

5. Self-Actualisation
Needs: The idea of
Achieving your own
full potentional
"being the best I can be"

How can a
Manager satisfy
this need?

Challenging Work,
Work that you feel
is suitable for you,
Work that you enjoy
Extra Responsibility
Training Opportunities
(College Fees Paid),
Career Opporunities

* Maslow stated that
everyone starts at the bottom
of the hierarchy

That need is most important
to them until it is satisfied.

If you are physically
starving, you don't
care what people think
of you

Once a need is satisfied, you
no longer have that motivation
and you move up to the next one.

Employees are always
motivated by moving up
to the next level.

What does this mean
for MANAGERS?

Managers need to keep
an eye on their employees.

To fully motivate staff, they
need to be aware of their needs
and how to fulfill them.

Everything we do is
aimed at satisfying
some need

-> Know what is currently motivating
their staff.
-> Know how to fulfill that
-> Offer rewards for good performance
that correspond to their needs

2009: Question
4 (A)
(i) Explain the term 'Delegation'
(ii) Describe the benefits of
Delegation for a manager.
Try this Question:
WITHOUT USING YOUR
BOOK/NOTES
2009 LC Higher Level Question 4 B

Analyse the implications for a business of a manager adopting a Theory X approach to managing.
(A) (i) Explain the term ‘delegation’.
Delegation involves the assignment of authority to another person, generally from a manager to a subordinate, to undertake a specific work task or project.

Successful delegation requires:

The manager must also ensure that the person to whom the task/project has been delegated has the necessary skills and abilities, and is provided with the necessary resources to complete the task/project.


The ultimate responsibility for the task /project remains with the manager.
Describe the benefits of delegation for a manager.


-> More efficient completion of tasks or projects, as manager is not required to do all the work. (WORK GETS
DONE FASTER)

-> Increased employee motivation from job enrichment/ improved staff morale/better work.

-> Managers can prioritise tasks that need their attention, thereby having more time for the
completion of these tasks and for managing.

-> Higher skilled workforce will provide greater flexibility for manager.

-> May improve work-life balance for the manager- better distribution of work. Less Stress/Ill Health
Past Exam Questions:

2009 Qs 4. (B)

Analyse the implications for a business of a manager adopting a Theory X approach to managing.

STEPS:

1. Explain what Theory X means

2. State and explain the
IMPLICATIONS of this theory
IMPLICATIONS?
1. Manager will be very controlling

2. Employees will have low morale

3. No delegation, No trust

4. Lack of Motivation

5. Reduced Sales/Profits

Short Questions:
2012 Qs 4
2007 Qs 7
2006 Qs 3
2001 Qs 3

2005:
Higher Level
Qs 4
(C)

TEXTBOOK
P 84
Question 1 (a) and
(b)

Question 8
Page 85

ABQ
P84
Qs 2, 3

Exam Question: On Handout

Renewable Energy Solutions LTD

Question (A)

Page 66 (Textbook)
QS 1, 2 b
Page 67
Qs 2, 6
Entrepreneur

Skills Characteristics
Inner Control
Reality Perception (knowing
your own weakness)
Risk Management
Decision-Making
Planning & Setting goals
Time Management
Human Relations
Creative
Risk Taker
Pro-Active
Confident
Self-Motivated
Decisive
Ruthless

Renewable Energy Solutions (RES) Ltd
(A) Illustrate, using examples from the above text, four enterprising characteristics/skills shown by Liam.

RISK-TAKER:

Liam has shown he is a risk taker. Good entrepreneurs are not afraid of taking risks.
Liam saw an opportunity in the market for a new product/service, and is prepared to take the
chance to set up his own business. He is taking both a personal and a financial risk in setting
up a company.

Quote from Text

"With twenty years experience in the heating and plumbing supplies business and with no
opportunity for promotion he decided to start his own business"
TODAY:
Activities
& Skills of Managers

-> Differences between
Managers and Entrepreneurs
-> Works well in non-creative
or routine workplaces
How is it done?
Instructing Staff
Strong Personality
Charisma
Setting Example
Creating a strong Corporate
culture
Delegating
Refers to the
atmosphere in the
work-place. Is it
Professional?
Corporate
Culture
Autocratic
Laissez-Faire
Makes decisions and
informs employees after

Makes decisions and convinces
employees that the decisions are
good.

Puts forward
ideas and welcomes
suggestions

Presents problems and
welcomes solutions, then
makes decision

Define the problem
and allow the
group to make a
decision.

Encourage employees to
work freely with very broad
limits

*It is very rare that
one manager is
ALWAYS AUTOCRATIC
or
ALWAYS DEMOCRATIC
or
ALWAYS LAISSEZ-FAIRE

They can change from project
to project.

Case Study:




Democratic Leadership
in action: 'Quality Circles'
Quality Circle/Kaizen Team are a group of workers who do similar work and who meet:


Voluntarily

Regularly

In normal working time

Under the leadership of their supervisor

To identify, analyse and solve "work-related" problems

To recommend solutions to management
Manager acts
as a 'Facilitator'
and 'Inspiration'
There to give ADVICE
but not ORDERS
Give overall
direction to the
Company/Division

-> Manager will instruct
staff to design a new product
with general guidelines
and let them work away.
Autocratic:
Case Study:

Steve Jobs

Page 74
Home:
Community:
School:
Government:
Theory X:

Douglas McGregor believed that
managers held certain views about their
employees. According to Theory X, Managers
believe that Employees are
Lazy
don't like work
unambitious
dislike change
don't like responsibility
The Implications of using THEORY X
-> Low Morale:
-> Industrial Conflict
-> Lack of Motivation
-> People Quitting/Leaving
-> Bad Reputation
-> Bad Decisions
-> Stressed Manager
-> Employees never getting experience
or improving
-> No delegation
ABQ Question
Star FM
READ THE TEXT
Attempt Qs 2 in Class
The answer depend
on the work situation

How useful are theories of motivation?
EVALUATION (2005 LC Qs)

Motivation does increase efficiency, so organisations will benefit from motivated employees,

So all theories are useful in helping organisations achieve this.
Traditional manufacturing organisation with a

autocratic approach &
routine and monotonous work

In organisations with highly skilled workers

pay rates and working conditions are important, but workers expect more

recognition,
self-control,
involvement in decision making and empowerment.
may find
that money
is a great
motivator
Method for answering
this question:
Comparison Article

Scientific differences?

Entrepreneur/Manager

Thoughts
Cratic/Cracy
means Power
in Greek

Auto meaning
'Self'
power of the self

All the power is held
by one person
Key
Characteristics
of an Autocratic Leader?

What do you think?
Demos meaning
'people'
Key
Characteristics
of this leader?
Page 76
Be able to tell me what a Quality Circle is...
Key
Characteristics?
20% Time helped create

Google News
Gmail
Google Adsense
Google Talk
Don't Score these 1-5, just write X or Y beside them
Reminder on
Theories X and Y
Fill in the Revision
Sheet for Both.
*** Not LEAST TO MOST IMPORTANT!
* Put this into the Bottom Part of the Pyramid
Write these on the other side of your page
Short Video
on the idea of
MOTIVATION

See does it tie into
MacGregor's X/Y Theory
and
Maslow's Hierarchy of Needs
Qs 2:

Identify William's leadership style. Recommend, giving reasons, an appropriate style of leadership that you consider suitable for running the radio station. Refer to the text in your answers.
-> USE HEADINGS! SKIP LINES!!! GIVE YOURSELF SPACE!

Start by identifying his current style and
QUOTE from the text to back this up.

William shows that he is a ___________ leader. We see this when:
".........."

I recommend that a _________________________ leadership style would be suitable because
NOW BRING IN THE BENEFITS of a different Leadership Style

1.

2.

3.


Qs.3 Select a Theory of Motivation and show
how William could use it to improve
motivation among Star FM's Staff.


Start by choosing a theory
either McGregor or Maslow

-> Briefly describe it

-> HEADING -> How to motivate Staff
using this Theory


All Past Exam Questions Leadership/Motivation
2011
2009
2006
2005
CHARACTERISTICS of
GOOD MANAGERS
Decisive
Motivated
Analytical
Adaptable/Flexible
"People Person"
or Good with People
Problem Solvers
Confident
Inspirational
Optimistic/
Future Focused
Calm
Good Time
Management
Hard-Working
Show Initiative
CHARACTERISTICS of
GOOD MANAGERS
MANAGEMENT
Disadvantages?
1. Miss out on Potentially useful
contributions from Employees
2. Manager will burn out working
on all aspects of the business.
Needs to trust employees
3. Employees never learn
any new skills. They just
carry out orders.
They don't take on any
new responsibilities.
4. Morale is low,
frustrated, fearful and
unmotivated staff.
5. Potential for
Industrial Action
(Strikes etc)
AUTOCRATIC
Advantages?
Democratic Style
-> less stress for manager
-> better ideas, better
decisions and more creative
solutions to problems due to
extra input.
-> Workers gain experience
and new skills.
-> Staff are more
motivated and tend
to be more loyal to
the business.
-> Manager doesn't waste
time doing or supervising every
task.
ADVANTAGES OF LAISSEZ-Faire
-> Employees may take advantage
of the freedom
DISADVANTAGES of
Laissez-Faire
-> Some staff find it difficult.
They need to be told how to do things
(less experienced/less talented)
-> Some staff aren't good at
setting their own deadlines
-> Projects can go off track.
-> Poor or reckless decisions can be made
due to lack of control.
Benefits of Good Worker MOTIVATION
THEORY X MANAGERS THINK
WORKERS ARE/HAVE....
Theory Y Managers believe...
IMPLICATIONS of THEORY Y
Workers are...
Can you spot
examples of his
Autocratic Style?
Ramsey
Autocratic
Leader
Problems?
Disadvantages?
Look at the following situations
Place them along the
Spectrum between

Autocratic
and
Laissez-Faire

Democratic is in the middle between
the 2.

Take a
Leadership
Test

What are you?
Homework
Question
for the Weekend
2012 Qs 4 C
"Outline 2 styles of Leadership and Illustrate
how each of these styles may be appropriate
in different business situations" (20 Marks)

-> 2 Headings - 10 Marks each
Illustrate -
Autocratic -> Emergency/Crisis situation

Democratic -> Situation where workers are
talented and can handle repsonsibility

Laissez-Faire -> Highly Creative/self-directed
situations
Zuckerberg

Democratic?
* See Printed Answer
-> Evaluate the Motivational
Theories of MAsLOW & MCGREGOR

Pay close attention to the use of
phrases:

'In my opinion' when evaluating
2005
Qs

Evaluate the motivational theories
of Maslow and McGregor (25 MArks)

ABQ Question
Purple Ltd
(A) Describe Patsy's Leadership style. Support your Answer with reference to the text. (20 Marks)

Choose a STYLE and give 4 reasons to back this up
with QUOTES!!!!

(B) Do you think Patsy is a Theory X or Theory Y manager? Support answer to reference to the text (20 Marks)

Decide which type of manager she is and give 4 reasons for this with QUOTES
Short
Questions
on this Chapter
MASLOW:

Evaluation

'In my opinion.....

GOOD things?

->
Good for a manager because
it helps them to understand
what Employees want

They can then decide what
the employees will be motivated by

They will then get the best out of the
employees
BAD
-> Maybe too
simple.

All humans aren't
exactly the same?
McGregor
Evaluation

'In my opinion...'
Good Things

Gives managers a way of
understanding what drives Employees

Gives managers guidelines for motivating
staff -> Treat them well (theory Y)
BAD Things

Theory is too simple
Too 'black and white'

People change from time
to time.

Might think different things
about different people
Makes decisions and
informs employees after
Encourage employees to
work freely with very broad
limits
Makes decisions and convinces
employees that the decisions are
good.
Puts forward
ideas and welcomes
suggestions
Presents problems and
welcomes solutions, then
makes decision
Define the problem
and allow the
group to make a
decision.
Leadership
Styles:

When are they
suitable?
Autocratic: Emergency/Crisis Situation
or where the work is VERY routine/Unskilled

Democratic: Where Staff are skilled and talented
and can help the comany to improve if they
are involved e.g. Tech Companies like FACEBOOK

LAISSEZ-FAIRE: This will work with highly
creative industries/staff are experienced
and highly skilled - computer programming/graphic design
IDEA 5
2012
2014
Autocratic
Laissez-Faire
Sports
Direct
Full transcript