Loading presentation...

Present Remotely

Send the link below via email or IM

Copy

Present to your audience

Start remote presentation

  • Invited audience members will follow you as you navigate and present
  • People invited to a presentation do not need a Prezi account
  • This link expires 10 minutes after you close the presentation
  • A maximum of 30 users can follow your presentation
  • Learn more about this feature in our knowledge base article

Do you really want to delete this prezi?

Neither you, nor the coeditors you shared it with will be able to recover it again.

DeleteCancel

Make your likes visible on Facebook?

Connect your Facebook account to Prezi and let your likes appear on your timeline.
You can change this under Settings & Account at any time.

No, thanks

Copy of Balance & Support

User Conf Chicago 2014 - Workshop
by

David Hooker

on 20 May 2014

Comments (0)

Please log in to add your comment.

Report abuse

Transcript of Copy of Balance & Support

TAG
?
Company
Product
Balance &
Customer Support

Joy
Burnout
%
3.4hrs
150
9/10
Something else!
You
Attend followups
Disperse information
Know everything
Appreciation
Customer
Brazil
Spain
Korea
Germany
France
Content
Mini
Content Managers
Article improvements
Screenshot redesign
Hierachy
New Content
Social
Social Media Support
Social Media Content
Trainers
payments
analysts
The
right
content in front of the
right
user.
Account
Desktop
Payment
Editor
CHAT
WITHOUT CHAT
Joy
"I have always thought that Support didn't add much value to the company. After these reports I am glad you are here. You do a reasonably important job. More importantly, it is something I don't want to do."
Full transcript