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Dedicated Computing - August 2013 All Company Meeting

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James Carlson

on 3 April 2014

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Transcript of Dedicated Computing - August 2013 All Company Meeting

Action steps:
Make the Recap with Don
Develop agenda for April 30
Facilitate live event (prezi, Q/A)
Follow-up
Original notes
CONNECTED.
SECURE.
COMPLETE.
2013
Achieve Cash Flow and Earnings Plan
PRIORITIES
Position our Company as a high value
solutions provider
in our chosen markets
VALUES
Enjoy the Journey
STRATEGY
Stay Above the Line
First Things First – It’s all about CUSTOMER SERVICE
Collaborate as a Team
Plan the Work & Work the Plan
Make a Difference
Step It Up
1
POWERPOINTS
ORIGINAL SKETCHES
2012
CRITICAL QUESTIONS
3
Tell me and I hear you - 2011-2012
- Benjamin Franklin
Establish a Leadership position in our chosen markets
VISION
Connected. Secure. Complete.
GOALS
Narrow offerings in broad markets, Broad offering in narrow markets
Sell products to enable services – “Solutions Business”
7
6
5
4
3
2
Be a Thought leader and Innovation Partner in our Chosen Markets
Consistent / Predictable Financial Performance
Satisfy our
Satisfy our
Build Product Management Processes
Build a “cool” technical culture
Continuous Process improvement (Culture of Quality)
Identify and Penetrate 2-3 “hot” markets
Finish the integration and positioning of DC and TCS
Build a reliable Revenue Generation Process
How do we attract and retain talent?
how would you define your purpose or your team's purpose?
how would you define our purpose as one company?
what about the company are you most proud of?
what else can we do to increase our pride in working at the company?
what do you need to be more successful?
what would take you beyond the limits of today?
what could make our company more visible?
what can you bring back from the community to improve the company?
Involve me and I learn - 2013 and beyond
Teach me and I listen - 2012-2013
ONE COMPANY
R & D
Marketing & Product Planning
Business Development
CONTRACTS
CUSTOMER SERVICE
ENTERPRISE SOLUTIONS
MANAGED SERVICES
SERVER SOLUTIONS
SHARED SERVICES
LEGAL
PMO
HR
IT
FINANCE
QUALITY
COMPLIANCE
ISC - PROVEN SOLUTIONS
DEMAND GENERATION
"DELIVER CONTRACTS"
Customers
Internal
Customers
External
CELEBRATION
3 minute video of posters - graffiti
Review agenda
Review of 'memory lane': Projects we achieved
Celebration of achievements
Concepts of learning organization
Communication plan going forward
New methods of collaboration
Experiment: Let's do it!
Language, speed, clarity
D2.0 celebration event--tschochkies
[MARCOMM TEAM 1 company logo]
LEADERSHIP
NICHE MARKETS
SOLUTIONS
Goal #2 - Satisfy our Internal Customers
Company Goal #3 – Consistent Financial Performance/Profitability
Goal #1 – Satisfy our External Customers
Goal #1 – Satisfy our External Customers
Company Goal #2 - Satisfy our Internal Customers
DAR Team, Waukesha
Mike Gribble
Data Center Manager, MCW
Steve Hawley
Sustaining Engineering, Waukesha
Andy Jaw
Design Engineering, Waukesha
Aaron Baska
Account Coordinator, Appleton
Nicole Clausing
Don Schlidt
CEO
D2.0 Graduation
BREAK INTO SMALL GROUPS
(WHO IS NEAR YOU?)
1
TAKE TURNS SPEAKING, ONE AT A TIME!
2
WHAT DOES CONNECTED MEAN TO YOU?
Together, we will tackle TWO TOPICS.
VISION
TALENT
PROCESS:
WHAT DOES SECURE MEAN TO YOU?
WHAT DOES COMPLETE MEAN TO YOU?
WAUKESHA
3 minutes
3 minutes
3 minutes
5 minutes
communicate
teamwork
romance
in sync
in touch
respect
in tune
In Sync
communication
same page
team understanding
team effort
belonging
Extension of the customer
Working as a team
Centralized communication
United
Common goal
Supported
Relationships
Access
Environment
Bonded and system to system
Communicate quickly, effectively at moments notice
Internet access
Good communication, similar goals
Being in the loop, having all pertinent information
Working as team, supporting everyone
Everyone works as a team
Connected to customer
Feel part of whole
Like you care
Family
All for one
Interacting
Meetings, one on ones, email, Prezi, Yammer, Jabber, txting, SharePoint
1. Synchronized
Live/Instant
safe
controlled
reliable
predictable
having a job
2. Trusted
3. Successful
confidence
being able to sleep at night
confident
protected
control
No post-it notes with passwords on laptops
Providing good service with our customers
Build their trust in us
Staying connected with them
Encryption
Lock down, protected, secure, bulletpproof
Teddybear
Trust, revenue,
Success, reliability, safe access to info
Confidence
Safe, Confident, not easy to steal, stable, trusted
Protected, safe, comfortable
Safe, protected, confidential, limited access, trust
virus protection
continuity planning
Trustworthy, protected,
Compliant, Safe, profitable,
identity management - role
based access, encrypted,
policy - tools and customer buyin
websense, winmagic, mdm
end to end
accurate
less competition
everything you need
cost effective / innovative
no loose ends
holistic
implemented and accomplished
get 'er done!
over, done
thorough, end to end, entirety
beginning to end, not missing a thing
solid, whole, solved, solution, total
finished not stagnant
Finished
successful
100%
operational
functional
meeting customer needs
addresses all aspects
comprehensive
meeting metrics/measures
Perfection - requiring no other changes
locked
trusted
protected
entrusted
https
limited
encapsulated
encrypted
blanket
contract
happy customer
4.7 plus for customer sat
on time on budget
satsisfaction
referrals
whole
retirement
final
finished
ready to go
full package
comprehensive
all-inclusive
Pay raises more frequent
Money
Investing in people
Raises and the good working environment
Compensation, training and development
More advertising
Job fair - event idea
Challenging work
Financial incentives
Job security
Recognition, respect
Referral system
Job security related to financial performance
Retain to attract
Competitive compensation/benefits
Respect and appreciation
Fun work environment
develop relationships
work/life balance
listen
handcuffs
Comfortable workplace
Internal growth opportunity
More innovation and R&D
More cool tech
Strong leadership
Support common sense
Have more fun
Flex ftime
Results oriented
Adapt to curent GEN
Consistency in leadership
Innovative, flexible, growth
Competitive compensation
improve compensation
employee development (training)
Career Paths
access to tech
group activities/outings
workgroups
challenging and interesting work
Compensation
Acquiring
retaining
patience
intelligence
training
done
successful
all-encompassing
total
accomplished
solution
Tom Bohn
As one
relationships
external and internal
teamwork
talks to one another
separate buildings are connected
never being able to disconnect
connected with the strategy
cross functional learning
collaborative
trust
being in touch
collaborative well as team
cohesiveness
working as one
readily available access
run business day to day
integrated
connecting tech meaningfully
cloud
communications -
all same page
Data
Reliable, dependable
Safe and control
Safe Stable Strong
Safe, havig a job tomorrow
strong sales
protected
customer trust
not loose
tied down
security, internal / external trust
data is safe
building security
risk mitigation
retain:
foosball tables
profit sharing by hitting goals
extra vacation
promotion opportunities
career growth
personal growth
family atmosphere
positive work environment
want to come to work
care about their work
continuous education
recognition
CONNECTED. SECURE. COMPLETE.
HOW DO WE ATTRACT AND RETAIN TALENT?
encompassing system, whole
complete as one company
total solution for customers
accomplished--we're done
finished, umbrella, paid
teamwork, career path, there before you need it
value add solutions
end to end
total package
bundled
all inclusive
celebration
party time
goals achieved
Career advancement
Challenges as motivations
Keeping it interesting
Beer at every company meeting
reputation
Benefits / pay
Education
Retaining: Proper training and the time for it
Drive sense of ownership
Extra curricular activities
Opportunity for advancement
Include people in decisions
No micromanagement
Invest in training
Access to new tech
praise and recognition
offer free stuff
Stand behind associates
Solid recruiting
Clear vision - connect personal to company vision
Place people in positions that use strengths
Autonomy
attract...
networking
head hunters
social media
word of mouth
good reputation
high visibility
job fair
college recruiting
interns
look more high tech
be cooler
more hip
more advertising
CLUSTERING IN PROGRESS
CLUSTERING IN PROGRESS
CONNECTED. SECURE. COMPLETE.
HOW DO WE ATTRACT AND RETAIN TALENT?
BEAVER DAM
HOW DO WE ATTRACT AND RETAIN TALENT?
APPLETON
CONNECTED. SECURE. COMPLETE.
HOW DO WE ATTRACT AND RETAIN TALENT?
MCW
CONNECTED. SECURE. COMPLETE.
HOW DO WE ATTRACT AND RETAIN TALENT?
WAUWATOSA
CONNECTED. SECURE. COMPLETE.
seminars/conferences
trade fairs
purchase discounts
company GTR for trips
food fridays
30 hour work weeks
like minded
listen
linked objects
understanding
collaboration
signaling on the D channel
10 G Ethernet
win together/lose together
if we don't hang together, don't drink together
connect with customer suppliers
network
being on the same page
facebook
not forgetting your password on Yammer
RYAN
CORY
BRAD
TARA
TIM D
PAUL W
AARON Rogers
Ryan Braun
JUDE
STEVEN
MARC
RANDY
AL
MIKE
TIM
TANYA
ERIC
JIM
GLORIA
NICOLE
JAYME
TONY
MIKE SHAE
PAUL
teaching and learning
mentoring
job shadowing
retention
nun chuck skills
Skill certs
guarded
threat mitigation
privacy
clarity
Glock
satisfied
Jerry Mcguire
No Doubt
Perfect
zero re-dos
total
free cheese - fondue Fridays!
Alcohol
exciting work
continued ed
competitive pay
flex hours
margarita Fridays
demonstrated success
winning team
maintain interest
fun environment
culture trumps energy
Beer Fridays
market leader
clear communication
Invest in people and technology
Cool Tech culture
Customer: 15
Results and Recognition: 10-15
Update: 10 minutes
Followup from Last Quarter
Trademark on Connected Secure Complete
Retention actions - what you said, here's what we did - communication, culture, alcohol, performance management, education
Marketing Changes - more focus on the business
Strategically repositioning Dedicated and Tushaus. What does that mean? Leadership: Where we sit, Niche: What we're leading, Solutions: What we're delivering with leadership into those niches
What is thinking differently like?
Other achievements: Equity program
Reestablishing branding
Launch party - realization of strategy in video
Updates to website
What from last month turned into something
Collaboration: 20 minutes
Leadership - focus on the topic "I've heard the interpretation of leadership as 'we're telling customers what to do' or 'general purpose box that anyone can use' or 'have you heard this statement that is theopposite of what leadership is' - so let's revisit what it means to you
Leadership is linked to culture
Drives the business
What's the spot like from which the leader drives?
How does it feel to work in a market leading company?
Looking around the corners - we can see the things that our csutomers might not see in the future
this one applies mostly to Dedicated, waiting for one from Tushaus.
ENTERPRISE vs TECHNICAL
all the details
LEADERSHIP
NICHE
SOLUTIONS
Quality is being discussed across both companies
Single sheet of paper showing our progress
Get both single sheets to green on quality
"Where are we going Don?"

QUALITY
Enterprise
Technical
Professional Service
Core Platform Product Quality
BREAK INTO SMALL GROUPS
(WHO IS NEAR YOU?)
1
TAKE TURNS SPEAKING, ONE AT A TIME!
2
Together, we will tackle TWO TOPICS.
PROCESS:
WAUKESHA
APPLETON
MCW
WAUWATOSA
Communication
Culture
Compensation
Education
HEALTHCARE
INDUSTRIAL / SECURITY
MILITARY
IT
OIL & GAS
What does leadership look like for us?
COLLABORATION ACTIVITY RESULTS
from April All Company
Don Schlidt
CEO

5 Year Service Awards
10 Year Service Awards
15 Year Service Awards
20 Year Service Awards
Agenda
1. Customer Presentation - GE Healthcare
2. Service Awards and Associate Recognition
3. Strategy Update and Collaboration Activity
4. Wrap-Up
All Company Meeting
August 1, 2013

Fran Hannon
Supplier Quality Manager
GE Healthcare
Strategy Update and Collaboration Activity
Service Awards
and Recognition
Customer loyalty
Price leader
Revenue
Brand recognition
Profitability
Proactivity
Innovation
Strongest customer base
Target for competitors
Reputation
High value / high quality
Legen … (wait for it) dary!
Competitor emulation
What does being a “leader” in a market mean to you?
Given all of the markets where our products and services might be used, where do you think we should focus?
5 minutes
Form a group
Take turns speaking
Take notes
Bring notes forward
Grow products and services
-Compete with ourselves
New uses for existing products-Healthcare-
Education-
Security Controls-
HIPAA Controls-
Other Markets: Private, Higher Ed Institutions – St. Norbert’s, Marquette, Carroll, ITT, Herzing, Gateway, WCTC, Blackhawk Technical College, Wheaton Franciscan, ATM, ShopKo & CVS stand alone clinics,
Being "go-to" supplier
Being the company others look to
Doing things first before the rest of the market
Being a server to our customer needs
Ahead of the curve
Consistency
Understanding market
Educating the market
Setting direction/forward thinking
Improving the market
Develop product before customer needs one
Anticipate needs
Control over market
Developing industry standards
Creating best practices
Being benchmarked
Execution - you do at you see
College
Coming up with new things
Good listener
Innovative
Understanding needs
Adaptable
Agile
Total package- quality driven
Style
Being AWESOME
Unique
Responsive
Continuous Improvement
Customer focus
Kicking butt/chewing cum/taking names

Insert
The “Go to”
Everyone knows you/our name
Expert at what we do
Stay ahead of the curve
Trusted
Innovator
Valued
We’re just awesome
Respected
Others copy us
Being first
Market share
Brand recognition
Industry recognition
Partner recognition
Sets the pace
Being the best
Quality
Service
Trust / Innovative
Best
First
Delivery
Subject matter expert
Example for other competition
Lead by example
Get things done
Good listeners
ResponsiveFollow through/lead from start to finish
Commitment
Respected by others
Consideration Set
Wrap-up
5 minutes
Form a group
Take turns speaking
Take notes
Bring notes forward
Jennifer Szymanski
Sr. HR Business Partner
Q2 2013 Associate Recognition

Welcome to our Quarterly All Company MeetingWe will begin at 2:00 pm

If you see this screen but do not hear audio,please dial into our Conference Call:1-855-244-8681

Access code: 499 372 041
be an innovator
trusted/respected
ahead of the curve (roadmaps)
well known
feared
confident
first
best
offering solutiosn no else does
synergy
having the answers
innovative
being able to provide the answer
to relay the answer
ahead
subject matter expert
recognizing problems
solution finder
be like mike
practice what you preach
being a trendsetter
lead by example
keeping and knowing good talent
talking responsiblility
patient
succeeding expecations
boss
builidng a quality product
aaron rodgers like
ability to adapt to changes
not like jay cutler
dedicated service
Leading to success
Innovator
Know your market well
Positive brand recognition
Strategy of solutions for the customer
Strong execution
Positive attitude
Mentorship
“Killer App” – solutions
open door policy
someone every one wants to be
willing to change
understanding customer needs
proof of success


health care
military
space exploration
schools
security
healthcare
offshore drilling
emergency management
disaster recovery
agriculture
finance and banking
automotive
$17 billion
diversified as possible
miliatry
automated transportation
healthcare
gas and oil
military
mobile
agriculture
weather machines
pizza
government
industrial
graphic arts

specialized knowledge
more business
most experienced
character and reputation
trend setting
stability
clear direction
ability to inspire the best in those who follow you
teacher
anticipating need of customer
knowing where you are going
knowledge base
moving foward
getting the contract
proactive
continuous improvement
exceptional performance
innovative
reliability
most experienced
understanding customer wants and needs
quality first
no mistakes
first choice
more beer than competition
do what say going to do
do what you say you are going to do
collaborative


Being an innovator
Confidence
Having followers
Brand Recognition
Creating a Market
Setting a good example
Taking chances try new things
Premptive solutions
One step ahead of competitors
More worried about product than status
Foresidght
Not taking crap

Other organizations look to YOU for trends
Credible and trustworthy
Customers seek you out for solutions
Thought leadership
Speed to market
Innovative while providing consistent service
Strong customer base
recognized value
Creative solutions
High Quality
Buy every associate a video card
Being the best at what you know
Sets the benchmark that everyone tries to achieve
Your name defines the product
Setting standard in the market
Revenue leader in the market
Military, uniform, authority
Experience
Direction
Variety of customer can use for their purpose
Brand name
Successful, making things happen
Top of the line
Customer service
Front runner
Front of the line

Good Communicator-
High Value-Expertise-
Customer Service-
Trusted Advisor-
Partner-Visionary, Cutting Edge-
Fiscally Responsible-
Willing to Take Risk-Creative-
Innovative-
Listener-
Lead by Example-
Service Based-
Identifies Gaps/Whitespace-
Set the trend in staffing, technology, tools
Fail Fast
Military
Oil and gas
Aviation (flight attendant training)
Gaming
Law Enforcement
Fire Departement
Cloud Hosting
International markets
Medical
Healthcare
Universities & Colleges
Air Traffice Control
Industrial automation
More general market approach
Mobil
HPC
Low cost low end
More sensors computing
Deeply embedded systems
More products/more broad
Board/device
Data center merch
completed soft systems
lean out customer supply chain
Healthcare
Alternative Energy Solutions
Aeronautics
Videogames
Broadcasting
Logistics

Healthcare / VA / Hospice
Indian gaming
Ship building
Retail
Financial
Local / National Insurance
Real estate
Theater industry
Education
Marketing
Law enforcement
Government
Mobile industry / Mobile App Development
SCOM
Healthcare
Medical
Military/Government
Schools/Education
Cloud
Security
State Agencies
Food Service/Restaurants
Information Security
Customer Mobile Technology
Retail
Water Industry
SMART Homes
Mobile Solutions
Financial Services
Creative Marketing
ruggedized users
manwearables
3d modeling
scientific instruments
fanless computers
gaming
kids education
rendering firms
trucking over the road
military
healthcare
secret data (NSA)
where the money is
travel
3d virtualization companies
most profitable
medical
healthcare because of all the changes in the industry
military - great margins
improve CAE processes
oil and gas to diversify our company
healthcare/geriatric medicine
energy
space
communication
video game systems/watercooling
logistics
GI navigation
fracking
movie
healthcare - mobile devices
healthcare - patient monitoring storage
cloud based
man-wearable
spectrometry
imaging
seismic imaging
unmanned vehicles
industrial internet
meteorology
CMM measuring equipment
industrial control in emgerging markets
unmanned military
the cloud
markets that need to update technology
analysis equipment
Healthcare (imaging, genome-DNA analysis)
Energy
Industrial security
HLA products to different markets
Robotics



Dave Gervasio
Full transcript