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Time For Change

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by

C-SPAN Admin

on 30 May 2014

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Transcript of Time For Change

Morning Stats
Evening Stats
Over a period of 2 weeks the front desk received a total of
24
calls and
1
delivery between the hours of 5pm and 6pm.
The Breakdown
Let's take a deeper dive into the data to see the most efficient use of resources
Time For Change
Over a period of 2 weeks the front desk received
26
calls between the hours of 8am and 9am.
That is
an average
1
call
every
32
minutes
That is
an average
1
actionable
activity every
33.6
minutes
8:30am-5:30pm
we averaged
1
call
every
12.7
Minutes
Full transcript