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UST Intro

Testing Tool
by

Eric Lauenberg

on 20 August 2012

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Transcript of UST Intro

Initiatives
Assignments
Execution allegro
analytics
aw server
bach
bobcat 'A'
ccg
crma
ea/piv
hardware
idr/ps360
ogzen
peervue
vmware
wagner
webdx
3202/322x why ? this ? ..many reasons... swings & misses... + quality
+ cycle time
+ applied time UST charge what needs fixing? april 2011~UST kickoff round pegs
fit
round holes
...but... documentation issues;
incomplete
inaccurate
incomprehensive
~ indigestion ~ estimates are questionable;
YOUR MILEAGE MAY VARY! customers, applications, field engineers service isn't an
after-market bolt-on
to be considered after the fact...

...it should be considered
& planned for from the beginning MKG~ENG~V&V~MFG~QA/RA~ROC~SALES~SRV~et al . "Houston, we have a problem..." (...Why does this guy keep calling me 'Houston'?...) for many in the field, it was
build your own upgrade what if my peg is not round? UST Upgrade Specialist Team Upgrade Portal
TL/ZSE~Brown Bag Calls
NPI & Upgrade Engagement
Early Adopter Site (EAS)
Social Networking 4 Business
Defect Tracker
Pay It Forward
Pre-Check Implementation CRMA * OGZen * 3202/322x * CCG * IDR/PS360 * EA 4.0.3 B&W Mayo Frye MSK Sutter
CHOMP Helen Ellis Aventura
Wheaton UCLA SSM
Memorial Herman HVMC Rush
Montefiore City of Hope UWMC
Scott & White Stanford
AnMed Nationwide Childrens mgt churn mn~"great service & great product insight"; 16Nov2011 allegro~"fix core PACS"; 21Dec2011 mj~"plan for mining the IB"; 31Jan2012 cj~"I want proactive upgrades"; 10Apr2012 Pro-Ac(tive/tion) prechecks
s/w verification
h/w compatability
revision interoperability
TRUE testing challenges:
documentation
qa/ra paralysis
serviceability
allegro backslide
rally (agile tool)
not nimble impact:
program participation
ogzen (limited release)
beta (more needed)
engineering serviceability
'de-silo' ing
efficient/simple (upgrade/FMI) starts w/direct communication ogzen not just for breakfast anymore CUSTOMERS & GE development, marketing, sales, management, service monitoring software & patch deployment datamining ogzen... inconsitencies in repeatability untapped
resources john: allegro~bach~peervue
wagner~3202/322x
greg: allegro~analytics
bobcat a~ccg~webdx
jed: bach~ea 4.0.3~g7 hardware
piv~vmware
eric: bach~wagner~crma~ogzen
idr/ps360~3202/322x projections for 2012 & beyond
service tools (ogzen, on-watch, etc.)
defining appropriate metrics
betas in other programs
edistribution redux
implementing eas to other programs
engineering serviceability
expanding ust best practices to other businesses recap:
+quality--
eas
ogzen
defect tracker
+applied time--
ogzen
eas
+cycle time--
beta for bach
timely doc fixes
ogzen STANDARD PRACTICES
Mock Installs
Collaboration w/Technical Writing
V&V Participation & Feedback
Knowledgebase Contributions
Bridging Communication Gap improving quality background development key challenges opportunities sharing expertise
Full transcript