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The Conscious Competence Ladder

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Laura Batista

on 7 May 2014

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Transcript of The Conscious Competence Ladder

Road Map to Excellence:
Consciously Developing
Your Team

Excellence is not an act, but a habit.
Level 1: Unconscious Incompetence
Ignorance is Bliss
Level 2: Conscious
Review Conscious Competence Learning Model

Why is this model important to developing your team

Integrating this model with leadership styles
Ability to Perform
Level of Awareness
Level 3: Conscious Competence
Self-esteem is high
Create awareness
Goal: move individual to Level 2

Leadership Style:
Teach: why is this important and benefit
Provide direction
You Don't Know that You Don't Know
Confidence drops
May become frustrated and overwhelmed
Individual has awareness of the skill and their deficiency
Individual is motivated to learn the new skill

Leadership Style:

Provide coaching
Provide a safe learning and practice environment
Provide examples
You Know that You Don't Know
Confidence increases
Awareness of skill and performance proficiency
Consciously apply knowledge and skills

Leadership Style:
Provide support
Provide timely feedback
You Know that You Know
Confidence is high

Skills and knowledge become habits. May not be aware of the "how"

"Common sense"

Leadership Style:
Provide opportunities for new challenges
You Don't Know that You Know
Level 4: Unconscious Competence
Degree of self-esteem:
Leadership Styles:
"To be conscious that you are ignorant of the facts is a great step to knowledge"
-Benjamin Disraeli
A. Learning happens in 4 stages, this model provides insight to learners emotions, and creating awareness is key

B. Leaders need to be aware of the developmental level of their individual team members

C. Leadership style needs to match the developmental need of each individual team member

What are the 3 main points of this model?
Full transcript