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Leadership is a Conversation: by the Harvard Business Review

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Vimalan Raviraj

on 27 January 2015

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Transcript of Leadership is a Conversation: by the Harvard Business Review

Get On Our Level: The Four I's
Elizabeth Adams, Julia Todorski, Natalie Baxter,
Veronica Thompson, Victoria Panacci, Vimalan Raviraj

The Article: Background
Leadership is a Conversation:
by The Harvard Business Review

- Organizational Conversation Model of Leadership

- the four I's: Intimacy, Inclusion, Interactivity, and Intentionality
Intimacy
- gaining trust

- listening well

- getting personal
Interactivity
- talk
with
employees, not
to
them

- builds upon intimacy

-embrace the unpredictable
Example/Opinion
- Friendly, Neutral, Uninterested, and Hostile

- the 5 C's: Clear, Concise, Comprehensive, Complete, Correct

If you were a CEO contacting an entry-level employee who is a neutral audience, using the five C's and interactivity, how would you interact with your employee?
Inclusion
Key roles:

- brand ambassador
- thought leaders
- storytellers

Intentionality
- clear agenda

- strategic principles of conversation

- enables bottom-up participation

Conclusion
- the four I's enhance organizational communication

- employers can "get on the same level" of employees and vice-versa
Example by Vimalan Raviraj
- 1 on 1 conversations build trust quickly

- managers aren't always available

- communicate at an appropriate time
Example by Natalie Baxter
- extensive training and knowledge

- provided with discounts

- allowed to showcase products at work
Example/Opinion
What other I's does Steve Jobs talk about?
Do you agree with him? Why or why not?
BE LOUD AND PROUD AND GET ON OUR LEVEL
Full transcript