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An alternative look a conflict and compromise

Prepared for Europe day 2014
by

Kevin Brown

on 10 January 2016

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Transcript of An alternative look a conflict and compromise

Conflict
20
Here are
Random words associated with leadership
Purpose
Integrity
Values
Strategy
Principles
Humility
Passion
Delegation
Empowerment
Sincerity
Risk
Confidence
Commitment
Wisdom
People
Honesty
Compassion
Sensitivity
Determination
Courage
How would you define
Leadership
There are almost as many definitions as there are books on the subject ...
and there are an awful lot of books.
Here are just a few
A leader is a dealer in hope. —Napoleon Bonaparte
Leadership is influence. —John C. Maxwell
As we look ahead into the next century, leaders will be those who empower others. —Bill Gates
“Innovation distinguishes between a leader and a follower.”
-Steve Jobs, Apple co-founder
“The pessimist complains about the wind. The optimist expects it to change. The leader adjusts the sails.” -John Maxwell
"Leadership is interpersonal influence, exercised in a situation, and directed, through the communication process, toward the attainment of a specified goal or goals.” Tannenbaum,Weschler & Massarik (1961, p.24)
"Management is efficiency in climbing the ladder of success; leadership determines whether the ladder is leaning against the right wall." Stephen R. Covey
"The only definition of a leader is someone who has followers."

"The function of leadership is to produce more leaders, not more followers."

Who would you prefer
It is time to elect a new world leader, and only your vote counts. Here are the facts about the three leading candidates...
Associates with crooked politicians, and consults with astrologists. He's had two Mistresses. He also chain smokes and drinks 8 to 10 martinis a day.



He was kicked out of office twice, sleeps until noon, used opium in college and drinks a quart of whiskey every evening.


He is a decorated war hero. He's a vegetarian, doesn't smoke, drinks an occasional beer and never cheated on his wife.


Answer:
Candidate 1 - Franklin D. Roosevelt.
Candidate 2 - Winston Churchill
Candidate 3 - Adolf Hitler
Casting ones vote on so little information would be folly.
What would you look for in a
Leader
What if...
the biggest problem with finding a universal definition for
Leadership
is our tendency to over complicate everything?
Leadership is like the abominable snowman, whose footprints are everywhere, but is nowhere to be seen."
(Warren Bennis 1985:19)
Consider
the
Ant
Ants
have a lot of traits that when we apply to our business and leadership skills
& the Duck
Which are
You
List the traits of either the
Ant
OR the
Duck
that you feel reflects
Leadership
qualities
(The Drucker Foundation, 1996)
(Ralph Nadar)
An alternative look at
Kevin Brown
&
Forms
It may be
simply don't get on.
that two workers
Or a
Grievance
against a
Manager
How
&
When
you manage the
conflict
will determine the nature of any
impact.
Positive
or
Negative
It is
impossible
to avoid
Conflict
It would be a very unusual workplace that never produced differences of opinion...
In such diverse workplaces
we will not always see
Eye-to-Eye
with everyone...
Employer engagement officer
Lecturer:
HRM & Leadership
Employment Law
Organisational Culture
Elevate Cymru USW
People's preferred way for getting a job done can differ.
Difference
in
Leadership
Conflict
can take many
Difference
in style
Task
Versus
People
oriented
Conflict
often
arises
from
FEAR
of
Change
I need something warm
to hold
Professor Lance Workman 2014
Conflict
is more than just a disagreement.
It is a situation in which one or both parties perceive a threat (whether or not the threat is real).
101
continue to fester when ignored.
Because conflicts involve perceived threats to our well-being and survival, they stay with us until we face and resolve them.
We respond to conflicts based on our perceptions
of the situation, not necessarily to an objective review of the facts. Our perceptions are influenced by our life experiences, culture, values, and beliefs.
Conflicts trigger strong emotions.
If you aren’t comfortable with your emotions or able to manage them in times of stress, you won’t be able to resolve conflict successfully.
Conflicts are an opportunity for growth.
When you’re able to resolve conflict in a relationship, it builds trust. You can feel secure knowing your relationship can survive challenges and disagreements.
So...
Takes many forms
Impossible to avoid
Fester when ignored
Arise out of fear
Represent opportunities for growth
Our response to conflict is based on our perceptions
Our perceptions are influenced by our culture
Conflict
According to research conducted by Professor Lance Workman (2014).
People are more cooperative when holding something warm...
The
Workplace
Conflict spiral.
Conflicts at work escalate,
but their results have a narrowing effect. That is as conflicts
grow
employees focus and productivity
shrink.
One thing leads to another, relationships deteriorate, and positions harden into battle formations;
the situation gets sucked into a downward spiral something like this:
CPPInc., CP Global Human Capital Report: Workplace conflict and how businesses can harness it to thrive (Mountianview, CA: CPP Inc 2008)
Picture
dealing with conflict along a scale
at one end is 'ignore' at the other 'war'
Discussion
Negotiation
Facilitation
Mediation
Arbitration
Court
Ignore
War
Note that each process along the scale demands some communication.
Since conflict often results from communication breakdown.
Conflict progression
The drama triangle (Karpman 1968)
Victim
I am Blameless
(safe)
Rescuer
I am Good
(accepted)
Persecutor
I am Right
(Power)
Each point in the triangle represents an extreme position from which an individual might approach a conflict.
In reality most people would use a combination of approach's
Some one sitting at dead center would represent a perfect balance
The drama triangle is useful to
'reflect'
on how you approach a conflict.
Do you always agree?
Do you stay safe?
or
Are you always right?
Compromise
verb
(used without object)
to come into collision or disagreement; be contradictory, at variance, or in opposition; clash: The account of one eyewitness conflicted with that of the other. My class conflicts with my going to the concert.
to fight or contend; do battle.
noun
fight, battle, or struggle, especially a prolonged struggle; strife.
controversy; quarrel: conflicts between parties.
discord of action, feeling, or effect; antagonism or opposition, as of interests or principles: a conflict of ideas.
a striking together; collision.
incompatibility or interference, as of one idea, desire, event, or activity with another: a conflict in the schedule.
com·pro·mise

noun
a settlement of differences by mutual concessions; an agreement reached by adjustment of conflicting or opposing claims, principles, etc., by reciprocal modification of demands.
the result of such a settlement.
something intermediate between different things: The split-level is a compromise between a ranch house and a multistoried house.
an endangering, especially of reputation; exposure to danger, suspicion, etc.: a compromise of one's integrity.
verb
(used with object), com·pro·mised, com·pro·mis·ing.
to settle by a compromise.
to expose or make vulnerable to danger, suspicion, scandal, etc.; jeopardize: a military oversight that compromised the nation's defenses.
Obsolete .
a. to bind by bargain or agreement.
b. to bring to terms.

What position do you take
Do you...
Stay safe by playing the victim and avoid blame?
Seize power through persecution, claiming your position is the only right one?
Seek acceptance by assuming the role of the 'rescuer'?
OR
Do you combine modes of approaching a conflict 'Compromise'?
As the neurologist said to the 'rocket scientist'...
"its not brain surgery is it?"
Consider the
ANT
The ant has many qualities that we associate with a strong work ethic.
Kaveh Mir (2013).
Ants work together to
overcome
ANY
obstacle
?
A short
Film
about
Ants
But...
Team work
Supportive
Intelligent
Focused
Tireless
Trusting
Sharing
Compromising
Successful
Empowering
Now...
Some films
about
Ducks
...at Roath Park
Here we see how ducks embrace change, how the flat nature of the community facilitates potential conflict.

A
Note
about
Compromise
noun
a settlement of differences by mutual concessions; an agreement reached by adjustment of conflicting or opposing claims, principles, etc., by reciprocal modification of demands.
the result of such a settlement.
something intermediate between different things: The split-level is a compromise between a ranch house and a multistoried house.
an endangering, especially of reputation; exposure to danger, suspicion, etc.: a compromise of one's integrity.
verb

(used with object), com·pro·mised, com·pro·mis·ing.
to settle by a compromise.
to expose or make vulnerable to danger, suspicion, scandal, etc.; jeopardize: a military oversight that compromised the nation's defenses.
Obsolete .
a. to bind by bargain or agreement.
b. to bring to terms.

Define our terms
Victim
Rescuer
Persecutor
Qualities
of
Ducks
Lessons
from nature
lose
lose
win
Duck?
OR
Ant?
When and how conflict is confronted will determine its
Conflict
Impact
Compromise
need not mean that someone
will
Lose
Trust
is an essential component of compromise and managing
Alternative perspectives
See things from another point of view, sit in the others chair.
all out
WAR
means
everybody
loses
is ever present & essential to succeed.
assertive + cooperation = Collaboration
The good solider
The 'thinking performer'
One final thought
Fear of conflict
could compromise the reaching of your
Goals
Conflict
It could be a simple as asking
Why?
www.elevatecymru.co.uk
@elevatecymruUSW
@elevatecymruUSW
@elevatecymruUSW
Could be as simple as asking
WHY
This presentation is the property of Kevin Brown
C
For permissions please contact:
kevin.brown3@southwales.ac.uk
Full transcript