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Chapter 6 Implementing HRD Programs

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Yuanjie Dai

on 21 February 2013

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Transcript of Chapter 6 Implementing HRD Programs

Implementing HRD Programs Chapter 6 The Implementation Stage Points to Consider... Objectives
Current level of trainee expertise
The Learning Pyramid Training Delivery Methods Three basic methods:
On-the-Job Training
Classroom Training
Self-Paced Training
On-the-Job Training (OJT) Involves conducting training at a trainee's regular workstation...
Job instruction training (JIT)
Job rotation
Characteristics of OJT Strengths: ???

Weaknesses: ???
Facilitates training transfer to the job
Reduced training costs, since classroom is not needed
No formal structure
Can perpetuate mistakes
Noise and production needs may reduce training effectiveness
Quality and safety may be impacted
Job Instruction Training (JIT) A sequence of instructional procedures used by a trainer to train employees while they work in their assigned jobs.
Prepare the worker
Present the task
Practice the task
Four-step process Job Rotation Train on different tasks/positions
Often used to train entry-level managers
Also used to provide back-up in production positions
Coaching and Mentoring Coaching – between worker and supervisor
Can provide specific performance improvement and correction
Mentoring – senior employee paired with a junior employee
Helps to learn the ropes
Prepares junior employee for future advancement Classroom Training Approaches Five basic types:
Audiovisual Media
Experimental Methods
Self-Paced or Computer-Based Training
Lecture Oral presentation of material
Some visual aids can be added
Remains a very popular training method
Transfers lots of factual information quickly
Interesting lectures can work well
Good to supplement with other materials
Problems with Lecture method One-way form of communication
Trainees must be motivated to listen
Often lacks idea sharing
People don’t always like listening to lectures
Discussion Method Two-way communication
Use questions to control lesson
Direct: produce narrow responses
Reflective: mirror what was said
Open-Ended: challenge learners – to increase understanding
Challenges of Using the Discussion Method Maintaining control in larger classes
Needs a skilled facilitator
Needs more time than lecture
Trainees must prepare for the lesson by reading assignments, etc.
Audiovisual Media Brings visual senses (seeing) into play, along with audio senses (hearing)
Static Media
Dynamic Media
Static Media Printed materials
Lecture notes
Work aids
Slides – e.g., PowerPoint
Overhead transparencies
Dynamic Media Audio cassettes
Video disc
Telecommunications Instructional TV
Experiential Training Case studies
Business game simulations
Role Playing
Behavior Modeling
Outdoor training
Self-Paced Training Hard-copy
Correspondence courses
Programmed instruction
Computer-Based Training (CBT)
Computer-aided instruction
Internet/intranet training
Hard-Copy Self-Paced Good for remote locations without Internet access
Individual follows text at own pace
Correct/incorrect answers determine progress
Trainee works alone without instructor interface
Computer-Based Training (CBT) Interactive with user
Training when and where user wants it
Trainee has greater control over progress
CBT can provide progress reports and be tailored to specific instructional objectives
Trainee works on own with minimal facilitation by instructor who is elsewhere
Types of CBT Computer-Aided Instruction
Internet & Intranet-Based Training (e-learning)
Intelligent Computer-Assisted Instruction
Computer-Aided Instruction (CAI) Drill-and-practice approach
Read-only presentation of a “classic” training program
Multimedia courses
Interactive multimedia training
Advantages of CAI Interactive with each student
Student is self-paced
Logistics –
Increasingly available over the Internet (or via an organization’s intranet)
Updates are easily distributed
CAN be cost-effective…
E-learning Intranet
Internal to site/organization
Needs assessment, administration, testing
Distribution of CBT
Delivery of multimedia
Physical environment
Comfort level
Physical distractions Conducted outside of the normal work setting Larger organization have their own training centers -- corporate universities Intelligent CAI Uses computer’s capabilities to provide tailored instruction
Can provide real-time simulation and stimulation
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