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Transcript of Outlook
Office 365 Iceberg
Tip of the Iceberg
Learn and use Microsoft Office 365
Tip of the Iceberg -> Outlooking for Treasure
Define Business Objectives
1. Get Employees to use Microsoft Office Suite 365
2. Improve efficiencies by using the software to the fullest extent.
3. Streamline communication
4. Streamline business processes
Delineate target behaviors
Use Outlook to:
send calendar invites and meeting events
schedule rooms for meetings
find peoples emails
make distribution lists
assign specific tasks to individuals or work groups
Describe your players
Deploy appropriate tools
Devise Activity Cycles
Find contact email address
Create distribution list
Add weekly staff meeting to calendar
Create signature for outgoing mail
task completion reinforcement or
Don't Forget the ....
Hard Fun - Boss fights
Easy Fun - Avatar, tiles
People Factor - Chat feature, team component
Daily Double Tasks
Gen Y, recent hire, MBA
self identifies as tech-savvy
Explorer, easily bored when there is no challenge
Used Outlook before, but not expert
Gen X, Achiever
Been with Dal-Tile 3 years
Enjoys work, finds satisfaction with a job well done
Encouraged by positive feedback
Job security important
Not tech-savvy - want/need training
Baby Boomer, Killer
Been with Dal-Tile 25 years
Children grown, wife retired
Close to retirement, looking forward to golf everyday
Has strong opinion, determined to get his way
Never used Microsoft Office 365
"Why fix it if it's not broken"
Been with Dal-Tile for 5 years, Socializer
Enjoys people in the office
Good at demand planning and networking
Fond of Lotus Notes, did not see need for change
Extra work, not enough benefits