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Full Assertiveness

Session taught for Lone Star College-CyFair
by

Sunnye Pruden

on 10 November 2016

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Transcript of Full Assertiveness

Making an Assertive Request
R=Respect
Pick something you respect or admire about the other
P=Problem
Enlist the other’s help
Be specific
Use “I” statements
Explain how problem impacts you


G=Goal
Be very specific about what you want to see happen
Give the other options when possible
S=Summarize
Review what was agreed upon
E=Empathy
Show an understanding of the other
Objectives:By the end of this session, you should be able to:

List and describe the 5 steps in making an assertive request
Make an assertive request using the ERPGS method
"I know you have been really busy lately."
“I wouldn’t say anything about this if I didn’t value our friendship so much.”
“I have a problem I hope you can help me solve. When I see dirty dishes in the sink each morning, it upsets me because I feel expected to clean them.”
“So how about the next time you are running late, you use the paper plates. Or just let me know that you will clean your dishes as soon as you get home so I won’t feel like you expected me to clean them for you.”
Let's Practice
Your neighbor of the last five years has gotten a new dog. He leaves the dog outside in the evenings and it barks incessantly until well after midnight. You are becoming irritable and stressed every night.

How assertive are you?
Let's find out!
Write down an instance in which you wish you had been more assertive.
Just remember:
ERPGS

Let's practice some more!
Thank you!
Full transcript