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ConcurV14 July19

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Transcript of ConcurV14 July19

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into managed travel programs
brings bookings from every channel
The expense report that writes itself
automatically itemize every expense.
Auto-populate expense reports (itinerary items + e-receipts).
Items added as “available expenses” when ready.
Receipts are matched to Itinerary and corporate card data.
Expense line items are automatically populated into expense reports.
and brings them into Concur®.
How it works
captures reservations
Ability to pre-populate discount codes
Connected travelers


get their negotiated rates when booking on supplier websites.
Travel policy rules apply to all TripLink bookings.
hotel booking over $XYZ
Travel policy rule examples:
Traveler Manager

loads discount code once.
through which reservations from nearly any booking source
can become part of our client’s travel program
a set of features
itinerary capture tools
managers get visibility into travelers’ spending across all channels
and gain
insight into trends
buying behavior.
TripLink policy rules
air carrier is not preferred
car vendor is not preferred
all TripLink
Reporting–bookings visibility
TripLink itineraries are automatically integrated into Concur® reporting.

Location of travelers for duty of care
TripLink brings reservations from every booking channel into Concur®. So, companies with TripLink know where their travelers are, no matter where they booked.
Audit rules
TripLink itineraries are used in expense audit rules.
Itinerary data can drive rules for expensing travel.
Require trips to be sent prior to expense upholding duty of care obligations and apply policy prior to expense.
Audit booked rate vs. expensed rate for air, hotel or car.

A traveler can enroll in My Travel Network three different ways:
My Travel Network

is a TripLink service that, with only one click, connects
a user’s Concur® account
from their
Concur® profile
from an in-product message displayed to eligible users upon sign-in to Concur®
within the
Concur® App Center
company negotiated rates—even when travelers book direct
itineraries are captured in Concur® and TripIt® Pro without emailing
The benefits to the company and the traveler when they participate in My Travel Network
itineraries create expenses when ready
traveler reward programs
TripLink partners
New itineraries are automatically created.
Itineraries are available in Concur® and TripIt® Pro on web or mobile.
For travelers who have enrolled in My Travel Network, bookings made directly with TripLink
partners are automatically updated if there are any changes.
How It Works: integrated itineraries
How It Works: itinerary capture Tripit® Pro

The data from these itineraries will also flow through to the expense report and to the management information reporting available to the company.
Concur® will automatically merge those segments with Concur Travel® or TMC booked segments and create an expense report based on the consolidated itinerary.
Travelers can forward travel confirmation emails from travel suppliers to
(or plans@concur.com outside the US).
Key features of Tripit® Pro
One-click to submit an expense report.
hotel vendor not preferred
no matter where your travelers go
participating travel partner accounts
using their entered reward numbers
to access all your plans in one place, and stay one step ahead while traveling.
Key features of Tripit® Pro
Adds your travel plans to your calendar for you.
Instantly creates a schedule with all your travel details in one place.
Imports travel plans directly from your email.
Gives you access to your travel plans anytime, anywhere.
Stores essential travel documents and contacts.
Functionality that helps travelers stay one step ahead.
Receive flight alerts for:
Able to connect their TripIt® Pro and Concur® accounts.
Business trips will be added for them in Concur® and TripIt® Pro.
check-in reminders
alternate flights
seat availability alerts
program tracking.
Itinerary sharing with family or colleagues.
or how they book their trips
My Travel Network easily connects traveler reward programs in their Concur® account to all TripLink partners.
e-receipts are automatically populated into the travelers’ expense reports
New segments are automatically merged with existing itineraries, including those from other booking sources, if they overlap.
TripIt® is the world’s highest-rated travel organizing app
Summary level reports provide information on booking
sources, as well as a summary of spend by vendor.
The Details reports let the customer sort the data by itinerary source.
This empowers them to more effectively
manage travel
reduce costs
airfare is over “lowest logical fare” (EOY 2016 for Concur
TripLink + travel clients)
Policy violation alerts: If a booking is found to be outside of the company defined policy, an email notification can be sent to the user’s manager or designated individual.
This information is also available to TMCs through:
Concur Compleat®, Concur Itinerary API®
and Booking Builder Agent Desktop.
As always, audit rules can be configured to show to the traveler or be seen by auditors / managers only.
FAQ: What specific TripLink reports are available to clients today?
TripLink emailed: plans@tripit.com
(or plans@concur.com
if outside the US)
TripLink direct:
My Travel Network
TripLink agency
e.g. Egencia
Traditional TMC
Concur Travel®
offline with agent
Invisible Spend
Captured only in expense reporting not matched
to an itinerary
Reporting itinerary sources
FAQ: What other reports contain TripLink data?
All analysis and intelligence reports that pull travel data include TripLink data, unless otherwise specified on the report description.
car rental details
car rental summary
Vendor folder
airfare details
airfare summary
hotel details
hotel summary
Invisible Spend Trend Analysis
TripLink Air Supplier Summary
TripLink Car Rental Supplier Summary
TripLink Hotel Property Supplier Summary
TripLink Spend Summary by Traveler
Full transcript