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Lezing Planetree

gemaakt door ShareAll
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PreziAll

on 9 October 2014

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Transcript of Lezing Planetree

Introduction Planetree
in Mental Health

To make a difference!
Joep Verbugt
CEO GGzE

Health Care in development
Paradigm shift psychiatry
Strategy
Barriers
Looking back
Care
Compassion
The right place
The beginning
5 years ago
&
Implementation process
The story
Results 2009-2014
2009
proces
Barrier
Grow of cost
Competition
More
quality?
Make the difference
Top down
Strategical bar
Multiannual policy programme
Implementation proces
Award
Healing environment
Two initiatives per centre
New housing & renovation
The complete organisation
Management principles
Right people in the right place
Save more money then you spend
Focus
Planetree
Balance score card & the Planetree principles
Anybody can make the difference
The right place for my family?
Practice what you preach
Friendly
Dedicated
Enterprising
Acknowledgement
Appreciation
Cooperate with environment
First high care unit in the world
Smartest region worldwide
Smartest ánd most crazy!
Innovation
E-lab
Serious gaming
Apps
E-health
Experience expert
Questions and doubts
Opening conversation with critics
Early adapters
Challenge management
Blame it on Planetree
Better care
7%
355%
52%
29%
Client
satisfaction
Number of experience experts
Grounded complaints
Seperations
New initiatives on workfloor
86
7.04 to 7.5
16 to 61
52 to 25
1581 to 1122
Healing environment
43%
Volunteers
280 to 400
Investment in real estate
150 M
Healthy organization
5%
Employee
satisfaction
6.8 to 7.1
5%
Sick leave
5.3 to 5.07
37%
Turnover
130 to 178 M
85%
Resistance capital
13.7 to 25.3
Extra results
2009-2014
16 National and International prices
Quality
labels
5
From nanny state to civil society
From syndrome
to symptom
Recovery
support
New ways of managing
Turnover/fte
20%
81.793,- to 98.121,-
2013, 14% more clients helped for 7% less turnover, in comparison to 2012
Planetree makes the difference
Coördinators - Direction group - Focus group
Workshops - Communication
Planetree, the next level
Satisfaction
personnel & clients
8
Special employees
Full transcript