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Challenges to E-invoicing systems: a quantitative study of V

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Hoang Ngo

on 1 October 2013

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Transcript of Challenges to E-invoicing systems: a quantitative study of V

Challenges to E-invoicing systems: a quantitative study of Vietnamese SMEs
Introduction - E-invoice
First development in the 1960s
Recently become hot topic in EU agenda
Massive benefits
Cost saving
Increased productivity
The adoption rate is low
Nordic and Latin American countries are pioneers in the industry
Theory framework
Paper invoice is still in favor
Simplicity, long tradition and no extra investment
Main barriers for adopting e-invoice: extra investment, insufficient IT infrastructure, and paper invoice
Differences in the perceptions of firms with different sizes toward e-invoice
Future outlook is uncertain
Hoang Ngo
Table of Contents
Research problem
Theory framework
E-invoice in global context
Main findings
Research problems
" What are the challenges for Vietnamese SMEs to adopt electronic invoicing systems?"
Investigative questions
IQ1: What are the reasons for Vietnamese SMEs to continue using paper invoice?
IQ2: What are the perceived challenges to implement e-invoice system?
IQ3: What are the benefits that e-invoicing system brings back to companies that have implemented?
IQ4: What is company’s plan regarding electronic invoice in the next five years?
Research question
Types of e-invoice
Unstructured invoice document: e.g: PDF, Text, and JPEG.
Structured invoice document: to a fully automated process. e.g: XML and EDIFACT
Paper vs electronic invoice processes
Benefits of e-invoice
Cost saving potential: 4-12 euros per invoice (Billentis 2012)
Gaining competitiveness
Better allocating human resources
Improving cash flows and reducing credit losses
better controlling working capital
taking trade credit
environmentally friendly
2 times energy and 1.5 times carbon emission reduced (Tieto 2012)
Global e-invoice map
Step 1
Step 2
Step 3
Qualitative method
Literature reviews
Standardized open-ended interviews
Federation of Finnish Financial Services (2012)
Tieto (2012)
Quantitative method
Questionnaire based on the information from the interviews and background study
Data analysis
Microsoft excel
Main findings
Respondent demographics
Company size (n=50)
Main customers (n=50)
Familiarity with e-invoice (n=50)
Main reasons for using paper invoices (n=38)
Barriers for implementing e-invoice
Barriers for implementing e-invoice (n=38)
Challenges to implementation of e-invoice in percentage term by company’s size
Respondents' future plan regarding implementing e-invoices (n=38)
Full transcript