Loading presentation...

Present Remotely

Send the link below via email or IM

Copy

Present to your audience

Start remote presentation

  • Invited audience members will follow you as you navigate and present
  • People invited to a presentation do not need a Prezi account
  • This link expires 10 minutes after you close the presentation
  • A maximum of 30 users can follow your presentation
  • Learn more about this feature in our knowledge base article

Do you really want to delete this prezi?

Neither you, nor the coeditors you shared it with will be able to recover it again.

DeleteCancel

The Grey Area

No description
by

Soho House

on 24 February 2015

Comments (0)

Please log in to add your comment.

Report abuse

Transcript of The Grey Area

Abandon EGO
Learn to play within the rules
Make someone's day
Be flexible
Stay ON
Have fun, and DONT TAKE YOURSELF TOO SERIOUSLY...
Remember, we have a CHOICE!
Not straightforward
.
Why are Grey situations tricky?
It's a choice
.
What facts do we know about the Grey Area?
O
r

c
o
l
o
u
r
i
n
g

t
h
e

G
r
e
y
.
.
.
.

The Grey Area
ALL CONTROL
In what ways do we have control over the Grey Area?
REALLY?
What examples do you think you might have to deal with?
The beginning of knowledge is the discovery of something we do not understand
.
Quotes...
Don't panic
.
Think clearly
.

Ask Questions
.
Be warm
.
Be Positive
.
Stay humble
.

WIN WIN

So...Lets start colouring
Use the company ethos
Stay assertive
Yes, yes, yes
Be calm
Follow a thought line
WHAT WE DONT DO?
WHAT WE DO?
How do we keep the advantage in the Grey?
Taking things personally
Feeling like you have made the wrong decision
Being let down by the member
Gives us more work to do
Can imbalance consistency
Keeps it exciting
Keeps you on the ball
Learn something new
Gain knowledge
We don't take ourselves too seriously
Makes the day/night go faster
Love a challenge
About the Grey
You will remain in control

I’m ok, you’re ok

You want a win-win outcome
WARMTH AND ETHOS

Assertiveness

Putting it all together...
Who is typically involved in a grey situation?
When you least expect it
When do you encounter the grey area?
When and Who
In these matters the only certainty is nothing is certain
.
Do not let what you cannot do interfere with what you can do
.
Something we don’t know the answer to
.
It doesn’t have a definite answer
.
It isn’t always a straightforward yes/no
.
It's a decision based on benefiting the House and Member
.
When you don't need it
At our busiest time
Us.
The Members.
Guests of Members.
Children.
Drunk people.
The same situation could end up with a different solution depending on who's asking
.
We have to use due-diligence
.
The right thing to do could be viewed as the wrong thing
.
It’s always something we have to work harder on
.
positive
negative
We don't take things personally
Don’t obsess over the rules
Attach emotion to past encounters
We don’t panic
Not taking ourselves too seriously

Human over corporate

Putting the member first
Full transcript