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Chapter 1

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by

Jasmina Sinanovic

on 27 August 2017

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Transcript of Chapter 1

4 types of needs
Physical
Identity
Social
Practical
elements in transactional interpersonal communication model:
communicators
message
channel
context (environment)
noise (external - outside, physiological - body, psychological - mind)
Insights from the Communication model
sending and receiving is simultaneous
meaning requires people
context and noise affect communication
channels make a difference
Communication Principles
communication is transactional
communication can be intentional and unintentional
communication is irreversible
communication is unrepeatable
communication has a content and a relational dimension
Features that tell what is more or less personal:
uniqueness
interdependence
self-disclosure
intrinsic rewards
communication misconceptions
all communication requires understanding (NOT)
more is better (NOT ALWAYS)
it will solve all problems (NOT ALL)
it is a natural ability (not quite)
communication competence
appropriate
effective
characteristics of comm competence
no single or ideal way to communicate
situational
can be learned
characteristics of competent communicator
large repertoire of skills
adaptability
ability to perform skillfully
involvement
empathy/perspective taking
cognitive complexity =
the ability to construct a variety of different frameworks for viewing an issue.
self-monitoring =
paying close attention to one's own behavior
communication apprehension = feelings of anxiety that arise in unfamiliar or difficult contexts
SOCIAL MEDIA - makes remote communication possible
rich vs lean messages
hyperpersonal communication
asynchronicity (there is a gap between messages) vs synchronicity (no gap)
permanence
competence
careful what you post
be considerate (civil, bystanders, balance time, respect)
Full transcript