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#DigitalFirst

Nick Atkin NHF Conference 18 September 2014
by

Nick Atkin

on 17 September 2014

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Transcript of #DigitalFirst

#DigitalFirst
HOW?
WHY?
1679
67% have access themselves, 20% have access elsewhere
38% acess on both smartphone and at home
56% have access at home / 49% have access on smartphone
59% comfortable using the internet, of those who weren't comfortable,
76% didn't have anyone to help them.
Of those with no access at all...
...18% said it is too expensive
...59% said they couldn't use it
...22% said they can use it but choose not to

have access themselves,

have access elsewhere
Of those with Internet access:

56% have access at home
49% have access on their smartphone
38% have access at home & on their smartphone
59% of customers are comfortable using the internet

Of the 41% who aren't comfortable, 3/4 don't have anyone to help them

of customers access the internet daily
Of the 13% with no access at all...
... 18% said it was too expensive
... 59% said they can't use it
... 22% can use it but choose not to
67%
20%
74%
17%
67%
10%
20%
70%
Nil
300
£60
How Many More?
Thanks for listening!
Looking forward to the debate!!






Twitter: @nickatkin_hht
Skype: nickatkin_hht
Blog: nickatkin.wordpress.com
Direct dial: 0151 510 5101
Mob: 07903 594 827
Email: nick.atkin@haltonhousing.org
Full transcript