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TEAMWORK

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by

Tamara Biondo

on 10 December 2014

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Transcript of TEAMWORK

Gabriela Avila
Toyia Brown
Tamara Biondo

TEAMWORK
How a group of
people become a
Real Team
using

Teamwork
Teamwork
According the Position Within the Company
Characteristics
of Good
Team Members
High degree of interdependence
Authority and responsibility for self-management
Collective performance
Work toward a common goal and shared rewards
Team
Leadership


Good Team Leadership = Successful Team
Norms
Shared beliefs about how people should think and behave
How do Teams
Link
to External Environments?
What is
Teamwork?
When work is done by several associates with each doing a part but all subordinating personal prominence to the efficiency of the work

Where
Do We See Teamwork?
In
Sports
In Relationships
In
Business
Forming
Storming
Norming
Performing
Real Teams
Types of Teams Within Business
Work Teams
: teams that do things like manufacture, assemble, sell, or provide service
Project and Development Teams:
teams that work on long term projects but disband once the work is completed
Pararell Teams
: teams that operate separately from the regular work and exist temporary
Management Team
: teams that coordinate and provide direction to the subunits under their jurisdiction and integrate work among subunits
Transnational Team
: teams that their work groups compose of multinational members whose activities spam multiple countries
Virtual Team
: teams that are physically dispersed and communicate electronically
Types of Teams
Within Business
In Retail:
CEO
Disperse work orders
to the VP sales,
VP technology, and
VP costumer
service
VP
Sales
Disperse work orders to
the Director of Sales and
then, Directors of Sales
disperse work
orders to Sales
Managers
Sales
Manager
Disperse work orders
to their separate
teams of operations
within the store
VP of
Technology
and Customer Service
Disperse their work
orders
to their support
team
Attributes of a good
Team Leader:
Build trust and inspire Team Work
Facilitate and support team decisions
Expand Team capabilities
Create a Team identity
Make the most of team differences
Foresee and influence change
Common Ways of Reacting Conflict
- Avoidance, which fails to clear the air and solve the problem

Four Stage Strategy used by HR Managers
Mediator
A third party that helps manage others conflict
Examples of
Types of Conflicts HR Managers Encounter
Minor irritations
Fights
Operation issues
Union issues
Overtime or risk leave
Sexual harassment
Racial bias
Building
Effective Teams
Productive output meets or exceeds the standards of quantity and quality
Team members satisfaction of
personal needs
Motivating
Teamwork
Social
Loafing
Social
Facilitation
Effect
Why
Groups
Sometimes Fail
Ineffective Communication
(66%)
Lack of chartering, visioning, and goal setting
(56%)
Lack of
clarity about roles
(47%)
Keeping
morale, momentum, and productivity high
(44%)
Lack
of
trust
(36%)
Using a variety of member skills and provide high task variety, identity, significance, autonomy, and feedback
Rewards to team's performance
Team norm essentials:
Team members as coworkers
Team member communication
Team member interaction in meetings
Team organization and function
Team problem solving and conflict resolution
Roles
Different set of expectations for how different individuals should behave
Task specialist roles
Team
maintenance
roles
Two important set of roles must be performed
How can team members stay motivated?
Characteristics
of Effective Teams
Commitment to
a common
purpose
Diversity
of Skills
and Personality
How they will work together
Feedback
and
Trust
Recruit
members with similar attitudes, values, and background
High
entrance and socialization standards
Keep team
small
and
help them succeed
Be a
participative leader
Tie rewards
to team performance
Cohesiveness
Team members remain committed to working together again
Parading
Probing
Informing
Strategies
- Accommodation, cooperation on behalf the other party
- Compromise, providing attention to both parties concerns
- Collaboration
Gatekeeper: team member that stays well informed of current developments and provides the team with significant information
Investigate
by
Interviewing
Deciding
how to
Resolve the Dispute
Take action
by explaining their
decisions
Follow up by Making Sure Everyone Understands
Don't
Allow
Conflict
to
Build
Effective Conflict Management
Address
it
Before
it
Escalates
Try
Different Efforts
to
Resolve it
Provide
Fair
Treatment
Thank You!
Clear Performance Goals
Strong
Communication
Full transcript