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7 Habits of Highly Effective People in Healthcare and Life

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on 13 August 2014

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Transcript of 7 Habits of Highly Effective People in Healthcare and Life

Habit 2
Begin with the End in Mind : Mental creation precedes physical creation

7 Habits Of Highly
Effective People
In Healthcare and Life

Habit 1
Be Proactive: Individuals are responsible for their own choices and have the freedom to choose
**Most People are REACTIVE and Not PROACTIVE
Reactive (-)
Reactive people respond to stimuli without thinking or controlling their reactions. They react based on their feelings or other circumstances of the moment. There is no space between the stimulus and their response…
Proactive people stop long enough to allow themselves the freedom to choose a response that agrees with their personal values and goals.
Proactive (+)
Proactive
1. Remain calm and think of alternatives to help patients and their co-workers
2. Focus on solutions instead of problems

Reactive
1. Get angry and say things you regret
2. Blame others
Proactive
1. Look for the Positive or ways to Improve
2. Have a Survivor Mentality..."I'll find a way"
Reactive
1. Whine and Complain
2. Feel like “victims”
Comparison
Comparison
Language (+ or -)
Reactive
1. "If only he would"
2. "She makes me so angry"
3. "Why don’t you change?"
4. "There’s nothing I can do"
5. "It is what it is"
Proactive
1. "I helped cause this by"
2. "I’ll find a solution that works"
3. "I’m responsible"
4. "Let’s look at all the options"
5. "What should I do different next time?"
It’s not what people do to us that hurts us. In the most fundamental sense it is our chosen response to what they do to us that hurts us…
Idea to Think About
Learning Activity
In groups of 2, make a list of 20 items you are concerned about in your life. Discuss these items among your group. The concerns can be any topic. You have 15 minutes…
Now look back at your list of Concerns and decide what influence you have over the items on the list and how you can control your actions , reactions, or realize if it is not in your circle of influence….. Circle just the ones you actually can control…
Key Points to Ponder
You may not be able to choose everything that happens to you, but you can choose your attitude and reaction.
What are your strengths?
What do you need to improve on?
How can you apply what you have learned?
Why do I want to change?
“I can choose my own future and create a vision of it”
“I create results mentally before beginning any activity”
What are my greatest moments of happiness and fulfillment?
What are the activities of most worth to me in my personal life?
What are my natural gifts, talents, strengths, and abilities?
What am I motivated by, fascinated with, and passionate about?
How can I best contribute to mankind?
List those things that are most important in your life
If you were to do one thing at school that would have the most positive impact, what would it be?
If you were to do one thing in your personal life that would have the most positive impact, what would it be?
Who are the people who have influenced your life the most?
Today's Class Exercise:
Write your Personal Mission Statement
Take this time to think about what you want in life. What kind of person you want to be? What legacy you want to leave behind? Then write a personal mission statement.
Habit 3:
Put 1st Things 1st

Habit 3 is about life management as well–your purpose, values, roles, and priorities. What are “first things?” First things are those things you, personally, find of most worth. If you put first things first, you are organizing and managing time and events according to the personal priorities you established in Habit 2.”
Imagine this scenerio:
You are working on a paper that is due tomorrow for AP World History. You are deeply engrossed with what you are doing. You have an 89 in the class and you want an A so you are really working hard. Then all of a sudden:
“Things which matter most must never be at the mercy of things which matter least”

“The key is not to prioritize your schedule, but to schedule your priorities”

“ Time management is really a misnomer – the challenge is not to manage time, but to manage ourselves”

What are some things you've had to deal with this morning?
Habit #6
Synergize

Habit #7
Sharpen The Saw

*Effective, long-term relationships require mutual benefit. Ever been involved in a one way relationship? What does that mean? How do you feel when you are involved in a relationship like that?
Habit #4
Win-Win

What is your mentality?
Abundance Mentality: People with an Abundance Mentality generally think there’s a way for everyone to win. A losing perspective is based on scarcity. It takes courage to believe there’s enough for everyone.

Scarcity Mentality: Believing that there is not enough to go around. Less means less for me.

Abundance Mentality: Believing that there is more than enough for everyone. More creates more.
What choices help create Win-Win?
Competition is healthy when it results in a greater good. However, in most cases in your personal lives and at work, choosing to compete lessens your motivation to cooperate to achieve solutions that each person can agree on fully.

You must be courageous and considerate- you must be willing to speak up for yourself and be willing to listen to other points of view.
How Does Win-Win correlate with your Circle of Influence?
The Personal Bank Account
Examples of More Creates More
*Smiling
*Providing courtesy and services
*Recognizing and rewarding others
*Treating patients and others with kindness and respect
*Listening sincerely to co-workers
*Proactively suggesting improvements to policies and procedures
Win-Lose(I Win, You Lose)
= Thinking Win-lose is thinking competitively. A win means putting others down. Many people go into situations thinking , if I win, you lose.

Lose-Win (A Doormat)
= Thinking Lose-Win is allowing others to win even when it means you lose. You say, “I lose; you win. Go ahead, walk all over me. Step on me again, everyone else does. I probably deserve it.”

Lose-Lose (The Downward Spiral)
= Lose-Lose thinking is believing that if you go down, others must go down with you (revenge, self-justification, etc…)

Win-Win (Everyone Wins)
= Thinking Win-Win is when your frame of mind and heart seeks the benefit of all. It is an attitude that says, “I can win and so can you. It’s not me or you; it’s all of us WE.”

No Deal ( Agree to Disagree)
= No Deal is an outcome where the people involved agree to disagree. They decide to move on without agreement. In some cases, they try Win-Win another time.

Balance
Habit #5
Seek First to Understand

It is hard to listen IF:
You’re worried about problems
You Listen faster than people speak
You’re sometimes tired or bored
You’re thinking about what you’re going to say back to the other person
You’re distracted

What are your barriers????
Empathetic Listening

Empathy means seeing things the way another person sees them.

Empathic listening is listening to completely understand the other person’s viewpoint
Diagnosis must precede prescription.

Understanding comes through listening.

“I assume I don’t fully understand, and I need to listen.”

“If I listen first to understand, then I will be better understood.”

“Before I walk in another persons shoes,
I must first remove my own.”
Communication experts estimate that only 10 percent of your communication is represented by words you say, another 20 percent by your sounds and how you say words, and 70 percent by your nonverbals and body language.
Respond to Acknowledge
Understanding
When you practice empathy, you do not judge or offer solutions prematurely. You seek to clarify for what you heard. Use phrases from the list below to acknowledge that you understand:

As I get it, you felt that...
You must have felt...
You place high value on...
You seem frustrated about...
Synergy is when two or more people produce more together than the sum of what they could produce separately. They use their differences to produce something that neither one could have produced alone.
Synergy means building teamwork and trust by recognizing the contributions of others and cooperating creatively.

Every day you must interrelate and work with others- at home and on the job. Habit 6 will help you realize the benefits of working with others using creative cooperation, even when people act differently or believe different things.

The whole is Greater than the Sum of Its Parts.
"Working together cooperatively takes time but produces better long-term results"
Synergy IS vs. Synergy is NOT
Synergy Map
* Define the Problem or Opportunity

*Their Way-seek first to understand the ideas of others

*My Way-seek to be understood by sharing your ideas

*Brainstorm- create new options
IS:

* Celebrating Differences

* Working Interdependently

*Being Open-Minded

*Finding New and Better Ways
IS Not:

*Tolerating Differences

*Working Independently

*Thinking You're Always Right

*Compromising
I do what I say I’ll do
I listen to people
I can be trusted with confidential info
I give credit where credit is due
I solve problems instead of wasting time blaming others
I give honest feedback
I share decision making w the people most important to me
I share my opinions while respecting others’ opinions
I share information w the appropriate people
I respect other people’s ideas

Mental
Feeling good doesn't just happen. Living a life in balance means taking the necessary time to renew yourself. It's all up to you. You can renew yourself through relaxation. Or you can totally burn yourself out by overdoing everything. You can pamper yourself mentally and spiritually. Or you can go through life oblivious to your well-being. You can experience vibrant energy. Or you can procrastinate and miss out on the benefits of good health and exercise. You can revitalize yourself and face a new day in peace and harmony. Or you can wake up in the morning full of apathy because your get-up-and-go has got-up-and-gone. Just remember that every day provides a new opportunity for renewal--a new opportunity to recharge yourself instead of hitting the wall. All it takes is the desire, knowledge, and skill
Sharpen the Saw means preserving and enhancing the greatest asset you have--you. It means having a balanced program for self-renewal in the four areas of your life: physical, social/emotional, mental, and spiritual.
Exercise
Physical:
Diet
Sleep
Social/Emotional
Making social and meaningful connections with others
Friends
Family
Pets

Reading
Teaching
Learning
Writing
Spiritual
Spending time in nature, expanding spiritual self through meditation, music, art, prayer, or service
As you renew yourself in each of the four areas, you create growth and change in your life. Sharpen the Saw keeps you fresh so you can continue to practice the other six habits. You increase your capacity to produce and handle the challenges around you. Without this renewal, the body becomes weak, the mind mechanical, the emotions raw, the spirit insensitive, and the person selfish.
You Become Jaded!
Personal Mission Statement
Creekview's Mission Statement: We at Creekview High School encourage excellence and prepare all students to be successful global participants.
show personal mission statement power point.
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