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Facilitation skills training

Giving during IFMSA-Quebec TNT, February 2013
by

Claudel P-Desrosiers

on 9 February 2013

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Transcript of Facilitation skills training

To empower you to facilitate
any process you will face to understand the dimension of facilitation
to share best practices and tools in facilitation in different situations and circumstances
to see the link between facilitation and leadership. Space, people and process 5 W's Facilitation skills What is the relation
between leadership
and facilitation ? To enhance the collective
ability of a group to adapt,
solve problems and improve
performance What is a facilitator ? A neutral leader who makes a process easier Promote involvement
of all team members
at different levels Providing feedback Coordination Conflict management Communication networks Modeling a vision Where we are Where we want to be How do we get there? Are there different types
of facilitation ? Content vs Process Importance of content Importance of process Expert Teacher Trainer Chair 1) Interaction with participants
2) Contribution to the content Process monitoring Brain storming Facilitate discussion Socratic Method Teaching Demonstrate Presentation Low High High Contribution to the event Interaction with participants How much time do you have?
What is participants’ present knowledge of the subject?
How much ownership of the outcome is needed?
The level of your skills as a facilitator?
What do participants expect from the session? Questions to ask yourself: Space People Process Settings Environment Emotions Involvement Relations Information Operations Energy Why What When Where Who Facilitation tools Verbal tools Non & paraverbal tools Asking questions
Probing
Active listening
Redirecting questions
Referencing back
Including quiet members
Shifting perspective
Summarizing
Paraphrasing
Bridging Voice
Eye contact
Attentiveness
Facial expressions
Silence
Body language
Position and movement
Distracting habits
Enthusiasm
Full transcript