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Friday Night at the ER (English)

House of Skills - business simulation
by Aleksandra Tomczak on 11 January 2015

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Transcript of Friday Night at the ER (English)

at the
Friday night
hospital managing simulation
during a
It is recommended to
functioning in the organization
wishing to improve their work efficiency
in the phase of restructurization
task /project teams
newly created
For the game to be carried out, a minimum of and maximum of people is needed
The simulation consists of 2 sections
each participant of a 4-person team becomes the managing directors of different hospital wards
Each participant will get the appropriate feedback and will know about:
the meaning of efficient teamwork / communication
what possible structural obstacles are there when it comes to cooperation?
what is the role of innovation in managing a company?
Conclusions from the game regard:
24 hours
4 hospital
Friday Night at the ER
of any kind
manage the ward and keep costs low
and the quality high a time span of 24 hours
The aim is to
the task is to deal with a Friday night at the hospital,
making fast decisions, fight against time and ingoing duties
Emergency, Critical Care, Step Down, Surgery
summary with the participation of
a Facilitator from House of Skills
understanding the effects of the team's decisions in a broader sense
active cooperation
searching for alternatives to eventually obtain the optimal decision
exceed conventional ways of thinking,
in order to implement new methods,
that will allow to meet the customer's inner and outer expectations
is the key to success
While decision making, they take the advantage of data concerning:
customers' expectations
measured efficiency
received feedbacks
share the responsibility of the whole system's outcome
know that individual success creates the success of
whole organization
Do you know how your team is working?
the best teams

House of Skills S.A.
ul. Równoległa 4a
02-235 Warszawa
tel. +48 22 37 63 000
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