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Context of an Innovator - Process

Assignment Submission for "Process: How Do You Solve Problems"
by

Sujata Mukherjee

on 28 July 2013

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Transcript of Context of an Innovator - Process

Context of an Innovator: The Process
LISTEN
Why is a re-design needed? - space / expansion / deterioration of utility / new utility
Who asked for the re-design? - School management / Students
What do THEY think they NEED?
ABSORB
Evaluate available space
Spend time at locker area observing usage patterns and constraints (peak usage / bottlenecks)
Identify usage requirements or patterns not articulated in "Listen" phase
RESEARCH
Visit other schools and evaluate locker design
Speak to experts on the subject and take their feedback
Identify good practices worth importing into our design
PROTOTYPE
This is an iterative process
Build prototype
Pilot solution with smaller population
Identify issues and redesign if required
Obtain sign-off from stakeholders on final prototype
BUILD
Controlled ramp plan
Evaluate feedback at each stage
Complete and deliver redesigned lockers!
How did I solve the problem
Full transcript