Send the link below via email or IMCopy
Present to your audienceStart remote presentation
- Invited audience members will follow you as you navigate and present
- People invited to a presentation do not need a Prezi account
- This link expires 10 minutes after you close the presentation
- A maximum of 30 users can follow your presentation
- Learn more about this feature in our knowledge base article
Do you really want to delete this prezi?
Neither you, nor the coeditors you shared it with will be able to recover it again.
Make your likes visible on Facebook?
Connect your Facebook account to Prezi and let your likes appear on your timeline.
You can change this under Settings & Account at any time.
Transcript of customer service
for Customer Service
By. Allison wong & Angela Huang
for 10 situations that cause
And now here
are the problems!
2. Employees, not knowing what products they sell
3. Employees, who don't know how to use equipment
4. Employees, not knowing where the products are
5. Language barrier
6. Food exemption
7. Impatient customers who
Ask for clarification
Who attached two
to cut paper?
are the ...?
I don't know, can't help you. Bye.
8. Customer breaks or damages a product
9. No price tag
Find the same item, that has a price tag
Search the item up
Know the prices by
10. Misleading advertising or promotions
List special conditions and terms clearly
1. Customer returning a product without a receipt
Keep valuable items locked up or out of reach
Have a sign
You Break, You Buy
Ask for help
Secure price tags