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What we test for in-editor search

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by

Prezi David Hooker

on 5 December 2018

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Transcript of What we test for in-editor search

33%
33%
Chat
KB Search
50%
50%
KB Search
Nothing
Measure?
% of users that take the option from the editor
+
Increase % of users that touch support compared to control groups
We measure A4 for all 4 groups and compare
We log every text string entered and analyze everything
+
Newly Registered PAYING
NON-PAYING
IN-EDITOR
SEARCH
OLD PRICING PAGE
33%
OLD PRICING PAGE
33%
OLD PRICING PAGE
33%
CHAT
NOTHING
PRICING PAGE VISITORS
% of users signed up for PRO
compared to those who see the pricing page
without the chat option - UPSELL option
We measure A4 for these chat users
Measure?
33%
Nothing
Full transcript