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EFFECTIVE COMMUNICATION

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by

Mohammad Raza

on 11 September 2013

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Transcript of EFFECTIVE COMMUNICATION

EFFECTIVE
COMMUNICATION

COMMUNICATION
VERBAL
Conveying messages, ideas, or feelings through the use of mouth. Verbal communication is the main way of communicating face-to-face. Among the key components of the verbal communication are words, sound, speaking, and language.
WRITTEN
EXPRESSIVE
Facial Expression
Gestures
Body Language / Posture
Eye Gaze
VISUAL
PRINCIPLES AND BARRIERS
VERBAL
WRITTEN
EXPRESSIVE
VISUAL
Face-to-face
Telephone
Television
Radio
Letters / Newspapers
E-Mails
Books / Magazines
Internet
Written communication is a form of verbal communication. The communication which is performed through various written documents is called written communication. It is a word based communication that takes place in a written form.

Behavior that creates or represents meaning. Nonverbal communication is talking without speaking a word. It is very effective, maybe even more so than speech. Remember the saying, “Actions speak louder than words.”
Graphic Designs
Arts
Photography
Multimedia
Visual communication is used to describe ideas and information that can be read or looked at and a similar understanding or response is gained. It applies to signage, typography, drawing, illustration and graphic design - all of which rely on vision as their key similarity.
Cultural Barriers
Cultural barriers make it difficult for people to communicate with one another mainly because it is culture that influences how people think.
Language
Behavioral
Religious
Emotional
Stereotypical Barriers
Generalizations
Credibility
Offensive
Background
Viewing the world in simplistic or stereotypical manner can create barriers to communication because the person receiving the message can be alienated by what is said. The speaker may not realize he is offending the listener, when in fact he is.
Clarity Barriers
Preciseness
Clearly
Formality
Vagueness
The best way to be sure of your clarity is to watch for feedback from the receiver of the message to ensure that they have received your message properly.
Format Barriers
Formatting your correspondence correctly is important for effective communication. Without a clear way of writing, you can lead the written information into misinterpretation by the audience.
Letter
Email
SMS
Newspapers
Formal Barriers
Formal
Informal - "slang"
Personal
Business
The way you write has massive effects on the conversation. You can write informally to a friend or someone you know however in a professional letter, you need to maintain your professional manner by writing formal English.
Language Barriers
English
Spellings
Grammar
Spell check
You need to be able to spell well and correctly according to grammar in order to be able to get the correct message across. You can seem uneducated or careless if you have grammatical errors in your line of writing.
Information Barriers
People process and digest information differently than others therefore it is important you have a good way of visually getting your points across in order for people to receive the information.
Overload
Relevant
Extra information
Time
Time Barriers
Saves time
"A picture can speak a thousand words"
Main points
Quickness and effectiveness
When presenting, you ideally want the audience to quickly grasp the information. With visual communication skills, you can use a picture, for example to save time and make the audience understand the information in a much better way.
Information Barriers (2)
Memory
Concentration
Interest
Engaging
Too much information in a presentation or any visual form of communication skill can make the audience uninterested as it diverts there concentration away from the information.
Behavioral Barriers
Understanding the cultural rules of etiquette is important when it comes to nonverbal communication as well as spoken.
Handshakes
Cultural
Symbols
Signs
Facial Expression Barriers
Lack of expression
Emotions
Eye contact
Misinterpretation
A person’s facial expression can act as a barrier, especially when there is insecurity or fear involved in the conversation. Facial expressions can be misinterpreted and misunderstood.
Gestural Barriers
Offensiveness
Misunderstanding
Formality
Vagueness
The best way to be sure of your clarity is to watch for feedback from the receiver of the message to ensure that they have received your message properly.
MOHAMMAD HAMZA RAZA
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