Loading presentation...

Present Remotely

Send the link below via email or IM

Copy

Present to your audience

Start remote presentation

  • Invited audience members will follow you as you navigate and present
  • People invited to a presentation do not need a Prezi account
  • This link expires 10 minutes after you close the presentation
  • A maximum of 30 users can follow your presentation
  • Learn more about this feature in our knowledge base article

Do you really want to delete this prezi?

Neither you, nor the coeditors you shared it with will be able to recover it again.

DeleteCancel

Make your likes visible on Facebook?

Connect your Facebook account to Prezi and let your likes appear on your timeline.
You can change this under Settings & Account at any time.

No, thanks

Employee Engagement Surveys

No description
by

Steve Lawlor

on 24 September 2013

Comments (0)

Please log in to add your comment.

Report abuse

Transcript of Employee Engagement Surveys

Employee Engagement Surveys
Employee Engagement
The extent to which EMPLOYEES are motivated to contribute to organisational success, and are willing to apply discretionary effort to accomplishing tasks important to the achievement of organisational goals

Performance Enablement
The extent to which an organisation is highly committed to high levels of customer service & product quality and relies upon continuous improvement practices to achieve superior organisational results
Employee Engagement Index
Pride
Satisfaction
Advocacy
Retention

+
I am proud to tell people I work for this organisation.
Overall, I am extremely satisfied with this organisation as a place to work.
I would gladly recommend this organisation to others as a good place to work.
I rarely think about looking for a new job with another company.

Performance Enablement Index
Index is the average level of agreement for:
Senior management is committed to providing high quality products and services to external customers.
Where I work, we set clear performance standards for product/service quality.
Customer problems get corrected quickly.
We regularly use customer feedback to improve our work processes.
Where I work, employees are getting the training and development needed to keep up with customer demands.
In my company, employees are encouraged to participate in making decisions that affect their work.
The people I work with cooperate to get the job done.

Four Key Phases of the Program
Streamlined Approach
STEP 1:
PROGRAM DESIGN

Global and segmented benchmarks
Extensive Item Bank
Valid measure of employee engagement
Communications
Linkage to business outcomes

STEP 2: ADMINISTRATION
Global survey management system
Web, Mobile and Paper Survey data collection
Real-time response rate tracking
OrgMapper Solution
High Performance
Engagement Model
BRAND SUCCESS

INNOVATION & CHANGE

NET SALES

EFFICIENCies

TEAM PERFORMANCE

QUALITY GROWTH

CUSTOMER SATISFACTION AND LOYALTY

LEADERSHIP
From the Boardroom to the Front Line
HIGH EMPLOYEE ENGAGEMENT
Predicts Employee commitment and Discretionary Effort
HIGH PERFORMANCE ENABLEMENT
Identifies enablers or barriers to high performance
High Performance
Engagement Model Validated

Data drawn from 370 organizations
Headquartered in 21 countries
Represents 39% of the 2010 Fortune 500
Median organizational size: 58,115
Five year timeframe: 2007-2011

Includes all major industries
Heavy/Light Manufacturing (30%)
Retail (24%)
Banking and Financial Services (23%)
Hi-tech Manufacturing (12%)
Healthcare Services (10%)

Step 1: Program Design
Global and segmented benchmarks
Extensive Item Bank
Valid measure of employee engagement
Communications
Linkage to business outcomes
Full transcript