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What does it mean to be a leader?

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Jeremy Levitt

on 22 December 2014

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Transcript of What does it mean to be a leader?

What does it mean to be a leader?
Leadership with ServiceSeeking Manila
Living the Values
Sharing the Values
Connecting & Communicating
Balancing Your Approach
Phrases to Scrap
Stress Management
Prioritising Your Tasks
The Big Picture

Some things can be taught, most have to come with experience and hard work
How do you connect and communicate effectively?
Off the computer
Away from your desk
Know your team, situation, goals, challenges, motivators
Side by sides
Ask and listen more than you speak
Confidence in your position as a leader; don't pretend you're not part of it
The wrong way to look at leadership
"Pro-management" vs "Pro-employee"
Struggle between employee needs/wants and company needs/wants
You have to be one or the other

After all: isn't being "pro-management" being "pro-employee"?
Practical Tools & Ideas
Read good books: Dropbox folder
Devote at least 1/2 of your day to off the computer for next 30 working days
Move reporting to one day or specific time
Revert all HR/Attendance/Payroll/Changes to Romina or Clare for now
What are our Values?
How do these relate specifically to your role as a leader?
Know Your Numbers
See & Solve Problems
How do you share them?
Know Your Numbers
See & Solve Problems
Describe a leader at each end of the spectrum:

Describe a leader in the middle
Understands emloyees
Understands ServiceSeeking Manila
Understands emloyees
Understands ServiceSeeking Manila
Full transcript