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Shingo Model

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by

mike stoecklein

on 22 August 2013

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Transcript of Shingo Model

Supporting Concepts
Guiding Principles:
Measure what Matters
Align Behaviors with Performance
Identify Cause & Effect Relationships
See Reality
Focus on Long-term
Align Systems
Align Strategy
Standardize Daily Management
Stabilize Processes
Rely on Facts & Data
Standardize Processes
Insist on Direct Observation
Focus on Value Stream
Keep it Simple & Visual
Identify & Eliminate Waste
No Defects Passed Forward
Integrate Improvement with Work
Empower & Involve Everyone
Develop People
Assure a Safe Environment
Results
Alignment
Create Value for the Customer
Create Constancy of Purpose
Think Systemically
Focus on Process
Embrace Scientific Thinking
Flow & Pull Value
Assure Quality at the Source
Seek Perfection
Lead with Humility
Respect every Individual
Process
People
Results
Alignment
Process
Create Value for the Customer
Create Constancy of Purpose
Think Systemically
Focus on Process
Embrace Scientific Thinking
Flow & Pull Value
Assure Quality at the Source
Seek Perfection
Lead with Humility
Respect every Individual
People
“House Element” – A Model of
Categorical Principles
“Diamond”
Two Elements of the Shingo Model
Learning through use of tools,
methods, & events is common, but...
something else is needed.
People need to know more than
"how", they must know "why".
Tools & Results
are an incomplete
& unsustainable
model.
The Shingo Model for Operational Excellence allows an organization to achieve sustained results through ideal behaviors, in other words "true cultural transformation"
"House"
Guiding Principles Are The "What"
The
"Who"
The
"How"
Cultural Enablers
Continuous
Process Improvement
Enterprise
Alignment
Results
Culture
(Behaviors)
Tool-Based Architecture
Principle-Based Architecture
Some have said "It is easier to act your way into a new way of thinking, than to think your way into a new way of acting" ... however ....
" 'Know-how' alone isn't enough! You need to 'know-why'! All too often, people visit other plants only to copy
their tools and methods." - Shigeo Shingo
Shingo model
transformational
process
PRINCIPLES
NATURAL LAWS THAT ARE ...
Universal, Timeless, Self-Evident
GOVERN the Consequences
(outcomes) of Business
Think "gravity" ...
whether you believe
in gravity or not, you
are affected by its
consequences
Different
Paradigms

1 Performance AND
Behaviors
3 Systems
Drive
Behaviors
4 Principles
Govern
Consequences
2 The
Relationship
Between:
Principles,
Systems, &
Tools
?
Business Example
Click on the > arrow to
start this presentation
mstoecklein@createvalue.org
Full transcript