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Accountable Partnership | Augere

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PreziAll

on 3 April 2015

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Transcript of Accountable Partnership | Augere

Welcome
Nutreco R&D
to

"Accountable Partnership"
no concern
concern
Why
Accountable Partnership
Listening
Circle of influence
(self)
Accountability

Firo
Goals
Why

Why
“What is in it for me “
What is it
More awareness
If you are succesfull and have good relationships you will get extra insights on why this is.

If there are areas where you want to be more succesfull and have better relationships you wil have insights how you can get there.

Guidelines
The three bricklayers
Be yourself
Focus on yourself
Keep your intention clear
Postpone judgement
Challenge yourself to be fully present

Shame you
Straighten you up
Trick you or manipulate you
Pretend we understand your situation completely
Try to sell you that this is the only way to see the world

We are not here to
The core model
Definition
4 Quadrants of Business
Self Mastery
Who we are
Relationship Mastery
How we treat each other
Behavior
What we do
Systems
How we organise
Personal values & integrity
Inner Side
Outer Side
Who are we individually?
Self-identity / Attitude & Intention
Self Awareness / Intellectual capability
Resilience / Character / Values / Motivation

Surface behavior & Interaction

What do we do?
Product / Service / Task
Measurable results
Technology / Information

Interpersonal connection & Trust

How do we treat each other?
Community / Communication
Rules of engagement
Contribution / Ethics /
Shared Purpose
Shared Meaning
Shared Vision

Systems & Processes
How do we organize?
Business systems / Procedures
Policies
Networks
Reporting structures
Decision making methods

Self-awareness
Self-esteem
Attitude/Intention
Intellectual capability
Values
Resilience
Character
Self Motivation
Mood Management

How do we treat each other
Community
Communication
Rules of Engagement
Caring
Ethics
Authority
Humanity
Ethics

High trust relationships
High levels of cooperation
Reduction in transaction costs
All systems and process run smoother
Bases of evidence based decisions

+ Consequences of Self & Relationship Mastery
- Costs
When Self Mastery and Relationship Mastery are lacking?

Individuals take responsibility
for the circumstances of their lives, including the intended and unintended or unforseen consequences of their actions.

They seek solutions not blame

Collaborative Intention
Truthfulness, Openness and listening
Self-Accountability & Circle of Influence
Self-Awareness and awareness of others / FIRO
Problem Solving and Negotiating


Accountable Partnership
Essential Skills for Collaborative Relationships
Not listening
Real listening
Pretending to Listen
Sending messages that they are wrong
Kidnapping the speakers message

Creating a safe environment
Help the speaker feel understood


Behavior is usually to protect, defend, defeat, win or be right

Behavior shows the intention to learn, connect, understand, grow and find mutual gains.


Levels of Truthful Listening
1: Pretending to listen
+4: Tell Me More
Creating a safe environment :
Help the speaker feel understood
3: Let me tell you how it is, you should ….
2: You are wrong, you should not feel that way
+5: What I Hear You Saying and Feeling
Exercise in pairs
Listening exercise
-1: Unaware
0: Avoiding
Self Mastery
Who we are
Relationship Mastery
How we treat each other
Behavior
What we do
Systems
How we organise
Circle of influence
Reactive
Proactive
Accepting the reality
Anticipate
Check, asking questions
Take initiative
Provide feedback and questions
Evaluate
Find solutions directly
Investigate
Know what you want
Take responsibility
Create plan
Alternatives (re) search
Use creativity
Be independent (you may ask assistance)
Rely on yourself
Deal with feelings
Act conscious
Complain
Wait , do nothing
Annoy
Depend
Distrust
Blaming others
Can muster no discipline
Assume that you can not change
Inability to accept
“Must, must” do everything
If ... , then ... behavior
Procrastinate
Quick unconscious action ,
Let your selve be overwhelmed by feelings
Think there is no choice
Talk , talk and talk
Exercise
Exercise
Circle of
Influence
Circle of concern
What is your belief system
0
1
2
3
4
5
6
7
8
9
Think of an area in your life that is unsatisfactory to you. Think of three main reasons you give yourself that it is unsatisfactory that are focused on other people and circumstances so you can blame ……
How do you contribute?
1. ....................................................
2. ....................................................
3. ....................................................
Without self-judgment or blame, reflect on:
1. By your action or non-action what choices have you made regarding this situation?

2.By your action or non-action how are you contributing to this situation?

3. What payoffs might you have for continuing this unsatisfactory situation?

4. What could you do differently to be more accountable?
4 Quadrants of Business
Self Mastery
Who we are
Relationship Mastery
How we treat each other
Behavior
What we do
Systems
How we organise
Globalization
Technology
Hyper-competition
Speed of change
Political Shifts
Diversity
Freelancers

Pressures
F
undamental
I
nterpersonal
R
elation
O
rientation

Introduction
Research & Development
Model
Work with it
0
9
Inclusion
0
9
Control
0
9
Openness
Including | Seeking out others | Contacting | Belonging | Initiating Interacting | Attending | Inviting | Engaging | Meeting | Welcoming
Teaming | Getting together | Recognition | Acknowledging

Low
Middle
High
Influencing | Having my way | Directing | Taking charge | Authority
Being in command | Dominance | Power | Deciding | Confronting | Prevailing Intervening | Having impact | Guiding | Taking the lead | Providing direction

Low
Middle
High
Openness | Disclosure | Sharing | Connecting | Supporting | Revealing | Informing | Bonding | Familiarity | Intimacy | Knowledge of | Outgoingness | Sociability

Low
Middle
High
example
what I do
what I want
what I get from others
what I want
to get from
others
0
1
2
3
4
5
6
7
8
9
Exercise
Role compatibility
Exercise in pairs
How compatible are you and your neighbour?
Feelings, Fears & Behavoir
All people want to feel:
To some extent
all people are afraid of being:
These feelings and
fears affect the way people behave regarding:

Significant
Competent
Likable
Ignored
Humiliated
Rejected
Inclusion
Control
Openness
People want to feel worthy and significant and reduce any concerns about being:

Ignored
Passed over
Neglected
Insignificant
Excluded
Abandoned
Forgotten

People want to feel competent and capable and reduce any concerns about being:

Humiliated
Shamed
Embarrassed
Treated like they are incompetent or stupid

People want to feel respected and treated in a caring manner and reduce any concerns about being:

Rejected
Disliked
Judged harshly
Discriminated against
Treated with contempt

Exercise
What can you do or stop doing to optimalise the collaboration?
What can you do or stop doing to make the other person feel more:

Significant
Competent
Likable

The enemy
What is rigidity
Examples of rigidity
Impact of rigidity on relationships
Rigidity and self-esteem
FLEX
Selfawareness

Ridigity is the enemy
0
9
Inclusion
0
9
Control
0
9
Openness
Conclusion
Behavior
Feelings
Self
The main problem for creating Personal Leadership and Resilient relations :

Lack of self knowledge resulting in defensiveness

Defensiveness reduces your ability to…
Assess reality
Develop trusted relationships
Build collaboration
Talk about what is really going on
Make objective decisions

Closing
“… lack of candor [is] the biggest dirty little secret in business. What a huge problem it is. Lack of candor basically blocks smart ideas, fast action, and good people contributing all the stuff they’ve got. It’s a killer.”

Observation
0
9
Choice
No Choice
Complete choice
Flexible
Adaptable
Conscious surrender
Appreciative
Going with flow
Letting go

Submissive
Helpless
Hopeless
Victim Mentality

Accountable
Initiation of Action
Responsible
Discerning
Standing firm

Self- Righteous
Judgmental/Harsh
Lacking Compassion
Punishing

+
+
-
-
See our part/contribution
Focus on solutions rather than fault finding
Drop the search for the guilty

Exploring
Accountability / Choice:
Exercise
Scaling awareness
Action Points



“Accountable Partnership” is an abstract

Being
an Accountable Partner
is a Choice!

Accountable Partnership
Partnership
Self Mastery
Relationship
Mastery
Who we are
How we treat
each other
Accountable
Responsibility
Answerability
Trustworthiness
Liability
Self-Awareness
Transformation happens from the inside out
4 Quadrants of Business
Self Mastery
Who we are
Relationship Mastery
How we treat each other
Behavior
What we do
Systems
How we organise
Globalization
Technology
Hyper-competition
Speed of change
Political Shifts
Diversity
Freelancers

Pressures
Full transcript