Transcript: Discussion Questions Centralized or Decentralized ? Archetype ? Toyota Production System (TPS) uses "just-in-time" supply-chain concept Toyota's automatic error detection system, called "Jidoka", flags the defect In 2011, IS Cross-functional Meeting was established Lessons Current Status of Toyota IT governance Decentralized IT governance advantages and disadvantages Types of IT decisions IT architecture Investment and prioritization Use of Steering Committee with key stakeholders 18.9% vs. 18.6% 6.4% vs. 0.4% •How is IS structured at your work? Who is in charge of most IT decisions? Do you think decision rights are allocated in the most beneficial and efficient way? •The case describes many executives being hesitant about the new funding approval process. Does anyone here have an example of a new IT system or process that employees were hesitant to implement? How did you overcome this and encourage employees to utilize a new system? •Recently, Toyota has encountered some recalls and bad press. Do you think Cooper’s new decentralized IT process contributed to this in anyway? How do you think Toyota could work on correcting the disadvantages of a decentralized system?
Transcript: (Japan, Australia, India, Sri Lanka, Canada, Indonesia, Poland, South Africa, Turkey, Colombia, the United Kingdom, the United States, France, Brazil, Portugal, and more recently, Argentina, Czech Republic, Mexico, Malaysia, Thailand, Pakistan, Egypt, China, Vietnam, Venezuela, the Philippines, and Russia.) # of employees: 346,219 (2016) Toyota provides banking, financing, and leasing. Toyota invests $1 million dollars every hour in research and development worldwide. They do this in pursuit of building better and safe cars. Eighty percent of Toyotas sold 20 years ago are still on the road today! Toyota has created 365,000 jobs in the United States. The spelling of the company name was changed to Toyota because when it is written in Katakana (a Japanese script) it only takes 8 strokes to write. MOTOR CORPORATION Current ratio: 1.13 Quick ratio: 1.001 Net profit margin: 8.12% Gross profit margin: 20.4% Operation profit margin: 10% Return on equity: 13.76% Return on assets: 4.85% Total debt to asset: 20.6% Ratios Financial Statements Toyota Motor Sales, U.S.A., Inc. (TMS)- The North American Toyota sales, marketing, and distribution subsidiary devoted to the U.S. market. https://en.wikipedia.org/wiki/Toyota https://en.wikipedia.org/wiki/Toyota_Motor_Sales,_U.S.A.,_Inc. http://parts.olathetoyota.com/blog/1841/15-interesting-fact s-about-toyota https://en.wikipedia.org/wiki/Akio_Toyoda http://www.toyota-global.com/investors/stock_information_ratings/outline.html https://www.stock-analysis-on.net/NYSE/Company/Toyota-Motor-Corp http://www.toyota-global.com/pages/contents/investors/financial_result/2017/pdf/q2/presentation.pdf http://www.toyota-global.com/investors/financial_result/ We, Toyota Motor Corporation and our subsidiaries, take initiative to contribute to harmonious and sustainable development of society and the earth through all business activities that we carry out in each country and region, based on our Guiding Principles. We comply with local, national and international laws and regulations as well as the spirit thereof and we conduct our business operations with honesty and integrity. In order to contribute to sustainable development, we believe that management interacting with its stakeholders as described below is of considerable importance, and we will endeavor to build and maintain sound relationships with our stakeholders through open and fair communication. We expect our business partners to support this initiative and act in accordance with it. How it all began Evident in newspaper reports and BBC news in 2000, this manufacturing corporation expanded production sites. This resulted in a demand for auto parts and a cut in production prices of at least 30% diluting the overall quality. Number of complaints were received about brake problems and car accidents but the blame stayed with the drivers. Analysis EPS: 2.51 Sources Toyota is headquartered in Toyota City, Aichi, Japan. *Current CEO & President: Akio Toyoda Stock / Long term Liabilities Long Term Debt: $85,534 Mil (As of Sep. 2016) Did you know? BUSA 7- Professor Bowers Ethical Dilemma The company was founded by Kiichiro Toyoda on August 28, 1937. Created as a spinoff from his father's company Toyota Industries to create automobiles. Toyota has factories in most parts of the world, manufacturing or assembling vehicles for local markets in: Presented by: Ryan Cheung, Jasmin Singh, Garret Minasian, Huilong Tang, and Kalendra Bista Ticker Code: TM Preamble of CSR Policy: Contribution towards Sustainable Development Financial Statements
Transcript: Toyota Natascha Lammers Sakichi and Kiichiro Toyoda Toyota Motor Corporation Founded in 1937 After WWII biggest company Japan TMC Topic 1 Topic 2 1957 first models in America 1965 Toyota Corolla Expansion Subtopic 1 America was a success Expand to Denmark and the Netherlands 1980 as big as General Motors (GM) Expansion Kaizen Genchi Genbutsu Hansei The Toyota Way Topic 3 Build 1993 - 2002 Six-cylinder 320 horsepower 4,8 seconds on the 100 km/h Toyota Supra A80 Topic 4
Transcript: Toyota: a bit of history Parts of a car, and where are they made Akio Toyoda Filming: Bloopers Miss Chen: A leading scientist Research Task E & C Monday, December 12, 2016 Toyota: this famed brand Kiichiro Toyoda Meet Akio and Risaburo Toyoda
Transcript: economics of sale brand loyalty absolute cost advantages competitors The "Toyota Corporation" is recognized for its quality innovation. Toyota invests $1 million dollars every hour in research worldwide. Toyota has invested more than 5-billion dollars in manufacturing facilities in Canada. Employs almost 6,000 canadians and 240 dealers support almost 12,000 jobs in communities nationwide. Corolla is Toyota's best-selling automobile nameplate in the world. Has locations in more than 170 countries, more than McDonalds. Environment Investing in young people today to shape the next generation of environmental leaders. Fast Facts Toyota Prius Plug in Hybrid Also called JIT system or "lean manufacturing system" It is used by other manufacturers worldwide It is all about making the vehicle ordered by a customer in the quickest and most efficient way to deliver it to them A.S.A.P. Partnerships Innovations Opportunities new products targets the 'urban youth' market It simply means automation with a human touch As opposed to a machine that simply moves under the monitoring and supervision of an operator. Simple definition: If a problem occurs, then the equipment stops working. This prevents from defective products being produced A single operator could be put in charge of numerous looms, resulting in a tremendous improvement in productivity. Weaknesses In 2005 toyota had to recall 880,00 sports vehicles lost a lot of money Production System - Intro Production Technique 1 - "Kaizen" Education Strengths Heart of the Toyota Production System. Process requires that all tasks, both human and mechanical, be very precisely defined, ensure maximum quality, eliminate waste and improve efficiency The day-to-day improvements that Members and their Team Leaders make to their working practices and equipment are known as "Kaizen". Wider Meaning: A continual striving for improvement in every angle of the company's activities. Corporate Social Responsibility Production technique #3- Jidoka Threats History The company was founded by Kiichiro Toyoda in 1937 as a spinoff from his father's company Toyota Industries to create automobiles. Three years earlier, in 1934, it created its first product, the Type A engine, and, in 1936, its first passenger car, the Toyota AA. Kanban system organizing suppliers loyalty continous improvement It is very important to Toyota to be a good corporate citizen. They focus on three areas. The company is committed to increasing knowledge about automotive safety. Tim Hortons Tim Hortons Coffee has Roll Up the Rim to Win a new 2012 Camry Hybrid XLE Home Hardware Helps you in your renovation project Canada Science and Technology Museum Exhibition presents unique automobiles from that museums rich collection Bass Pro Shops One of North Americas premier outdoor destination retail stores. Toyota's production system is a set of principles which have been proven in day-to-day practice over many years. The production has three desired outcomes: To provide the customer with the highest quality vehicles, at lowest possible price, within the shortest possible time frame. To provide members with work satisfaction, job security and fair treatment. Gives company flexibility to respond to the market, achieve profit through cost reduction activities and long term prosperity. A mid size plug- hybrid electric vehicle manufactured by Toyota Motor Corporation. Outfitted with 4.4 kWh lithium-ion batteried co-developed with Panasonic. This enables all-electric operation at higher speeds and longer distances than the conventional Prius hybrid By Adel, Darsana, Justine and Inderjit Production technique #2- Just in Time Working through partners to promote science, engineering technological advancement and innovation, and make education in these fields accessible to all. Safety
Transcript: Strategic Project for TOYOTA Agenda Agenda 1. 2. 3. Executive summary Executive summary Problem / Opportunity Solution Projected Result Company Intro Company Intro Our Team Our Team Our Clients Our Clients The Brief The Brief Objectives Objectives 1. 2. 3. Strategy Strategy Deliverable 1 Deliverable 1 Deliverable 2 Deliverable 2 Deliverable 3 Deliverable 3 Next steps Next steps Timeline Timeline Stage 1 Stage 2 Stage 3 Time Pricing Pricing Offer 1 Offer 2 Offer 3 $1,000 $2,000 $3,000 Service 1 Service 2 Service 3 Service 4 Service 1 Service 2 Service 3 Service 4 Service 1 Service 2 Service 3 Service 4
Transcript: SUBTITLE Car Sales Support web application Basic features of the sales portal choosing a particular car model, finding the most suitable piece in the central or dealer store (can be a used car) choice of procurement method (purchase, leasing, loan, rental - OLFS) choice of delivery method (import, ....) Implementation of the entire business process until delivery of the vehicle generating bids for funding generating bids for insurance After-sales support - service security ordering services Publish all necessary documents upload all necessary documents Basic features of the sales portal
Transcript: By: Kayla, Sara, and Jasmin Advertisement TOYOTA COROLLA 2020 Positioning and Branding Grades and Standards - MPG: 31 City/ 40 Highway - Horsepower: 139-169 - 13.2 gal tank capacity - 5 seats 4 doors compact sedan - Front-wheel drive Grades and standards for the Toyota Corolla 2020 Pros and Cons Advantages: - A long list of standard advanced safety features - Interior is solidly built and has high-quality materials - Comfortable ride quality Disadvantages: - No Android Auto support - Interior storage space is lacking - Rear-seat headroom is a little low Pros and Cons Every Toyota vehicle is supported by 36-month/36,000-mile limited warranty coverage. There are other options available, such as: Basic Coverage Powertrain Coverage Rust-Through Coverage Emissions Coverage Coverages vary under Federal and California regulations. WARRANTIES Warranties SPECIAL WARRANTIES - Basic coverage: 36 months/36,000 miles (all components other than normal wear and maintenance items). - Powertrain Coverage: 60 months/60,000 miles (engine, transmission/transaxle, front-wheel-drive system, rear-wheel drive, seatbelts, and airbags). - Rust-Through Coverage: 60 months/unlimited miles (corrosion perforation of sheet metal). - Emissions Coverage SPECIAL WARRANTIES Value-based and user benefit positioning strategies are used by Toyota for highlighting the benefits of the offerings of the company. Toyota uses a differentiated targeting strategy for manufacturing and selling its offerings as per the customer segments and improve customer satisfaction. How does Toyota market to people? Product life cycle Promoting Toyota uses personal selling through dealership's sales personnel, who personally promote products to potential buyers. The company also uses advertising on various media, such as TV, newspapers, and websites. ... Also, the company sometimes uses direct selling from corporate clients. How does Toyota promote? - Mission- “To meet challenging goals by engaging the talent and passion of people” - Vision-“It will lead the way to the future of mobility, enriching lives of the communities around the world with the safest and most responsible ways of moving people” - Motto-“Let’s go places” Some extra information about Toyota... extra info Pricing and Distribution Pricing and Distribution Pricing Factors that can affect the Toyota's price decisions are the quality, safety, reliability, fuel economy, innovation, and guarantees (etc) on their vehicles. Toyota uses the market-oriented pricing strategy to determine prices based on market conditions and the prices of competitors. The firm also uses the value-based pricing strategy, which sets prices based on the actual and perceived value of the product. Toyota makes their prices reasonable compared to some other car dealers because they want to satisfy their customers, make their brand name known for their price and quality relationship, and keep customers coming back to buy more cars. PRICING Toyota uses personal selling through dealership's sales personnel, who personally promote products to potential buyers. The company sometimes uses direct selling for corporate clients. Toyota uses four sales channels namely Toyota, Toyopet, Corolla, and Netz Channels of Distribution Channels of distribution Product lines: Toyota cars offer a little something for everyone. From sporty designs and chic lines to cutting-edge connectivity and safety features. Get to know Toyota cars with ample cargo space and sport-contoured front seats to help keep you comfy. Toyota has many colors to choose from as well. Learn more about fun-to-drive Toyota car models with alternative fuel systems, then build and price an eco-sensitive Toyota car tailored to your unique personality. Product Mix Product Mix Product Mix 1 Subtopic 1 Adv. High returns are due to diverse and widespread offerings. Dis. Due to a large number of offerings, easy for a competitor to ‘flank’ Toyota by offering a slightly better version of what Toyota does, at less cost You can buy Toyota small cars, minivans, trucks, crossovers, SUVs and hybrids. The company offers this type of product mix to allow everyone to buy the car they need and that is not too expensive. They add to their lines products that are not vehicles to offer different choices and price points. Product Mix 2 Toyota sells different types of vehicles, people know that they’ll find what they’re looking for. Toyota offers eco-friendly cars, innovative tools. People know that the quality of their product is reliable. POSITIONING AND BRANDING Product: good quality, big variety. Price:Vast range of products: Prices are based on the product’s value. Toyota serves all categories of customers from middle class to the upper class. Place: Global brand with a good distribution network. Promotion: Digital advertising, print and TV advertising. POSITIONING Positioning The durability, resale values, safety, American-Made features, innovation and technology, reliability, residual value, and
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