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Transcript: Models who are a smaller than a size 10 are regular models Fashion designers pick models with lots of potential and then train them Plus size models are a size 10-16 40% of models suffer from eating disorders such as anerexia, bulimia etc. ... small Studies say that 40% of models in the industry suffer from eating disorders such as bulimia, and anorexia They don't need a college degree but do need experience, and a great portfolio Models start off making 150.00 an hour then as time goes on it grows and grows until they are making millions Many models get plastic surgery to meet the expectations of the designers Models Although not required, there are training schools for models Models work on the catwalk and in front of a camera for a photo shoot Several industries use photo shop to make the models seem smaller Big and.... JASMINE LEDESMA

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Transcript: Nobody knows babies like we do! Quality products . Good Customer service. Every Kid really loves this store.. BABYLOU ABOUT US About Us BabyLou was established in 2004. It has been more than a decade since we started, where we have ensured to take care of every need and want of every child and infant under one roof, true to the caption “NO BODY KNOWS BABIES LIKE WE DO”. Our benchmark is to provide 100% customer service and satisfaction and continue to deliver the same with a wide range of toys, garments and Baby Products. Play and Create We Are Best 01 02 03 Block games Building Blocks help Kids to use their brain. PLAY TO LEARN in Crusing Adventures Our Discoveries Enjoy a sunny vacation aboard a luxury yacht with the LEGO® Creator 3in1 31083 Cruising Adventures set. This ship has all the comforts you need, including a well-equipped cabin and a toilet. Sail away to a sunny bay and take the cool water scooter to the beach. Build a sandcastle, enjoy a picnic, go surfing or check out the cute sea creatures before you head back to the yacht for a spot of fishing. Escape into the mountains Disney Little Princes in Also available for your Babies..... Also... Out of The World… Our reponsibility BABYLOU…. Our Responsibility All children have the right to fun, creative and engaging play experiences. Play is essential because when children play, they learn. As a provider of play experiences, we must ensure that our behaviour and actions are responsible towards all children and towards our stakeholders, society and the environment. We are committed to continue earning the trust our stakeholders place in us, and we are always inspired by children to be the best we can be. Innovate for children We aim to inspire children through our unique playful learning experiences and to play an active role in making a global difference on product safety while being dedicated promoters of responsibility towards children.


Transcript: Challenges Standard Services at All Stores Premium Service Clothes and Shoes OTHER luxury brands other LUXURY INDUSTRIES What do other Training Managers do? Premium Service Conclusion And one more thing... Understand the battlefield Company Executive Team: China and Italy Recommendation with Compliments Eyes for the Beauty Challenges General Public Share Ideas Store Managers Facilitated Sharing Sessions Different perspectives Brainstorm Input from team Update Revision Train & Implement Needs Start Mindset and Attitude Image Store Staffs Strengths Discover issues Experiences Mystery Shoppers 3rd stage Potential Staffs Premium Service Clients: VIPs or walk-ins; purchase or not Service Flow Communication Leading Motivating Delegating + Coaching My Focuses Finished Store Managers Personal Connection Bring Experts In-Store Experience Human Resource Team Development Process Shanghai Grand Gateway IFC Changde Lu The Bund Shenzhen Product Knowledge 2nd stage General Staffs Luxury Service Solve Problems Thank you for your attention! Retail Staffs Service Attitude Store Staffs (cc) image by nuonsolarteam on Flickr Review: Mystery shopper report Retail in-store experience Current training plan and materials Retail Staffs What's missing? Spark 1st stage General Staffs Customer Service Team: Jobs and expectations Strengths Challenges and enhancement areas Support required Relationship Trust Improvement Areas Training Team (cc) photo by medhead on Flickr Resolve Troubles Wants Service at Retail Stores Passion External Valued Opinons Frustration is here Internal Stakeholders General Service Mindset

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