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Front Desk Presentation

Transcript: FRONT DESK & MAIL ROOM OPERATIONS GUEST POLICY A resident can only sign in 2 guests at a time. Day guests are allowed from 7am - 2am everyday. Overnight guests cannot be signed in any later than 10pm and can stay any night but not more than THREE consecutive nights. GUEST POLICY Residential Sticker for another residence hall**: During the day Student must leave ID and be signed in as a guest. During the day a host is not needed. Ask & record what room they are going to. After 10pm Residents of another hall need to be signed in as a guest with a host. No Residential Sticker/ Any other non-Iona picture ID Student/Guest must leave ID and will need to be signed in by a host resident of the building. The host must come down to get their guest(s). GUEST POLICY CANNOT BE ADMITTED WITHOUT PARENTAL CONSENT FORM Day Guests: Parental Consent Form must be included with ID at front desk Night Guests: Parental Consent Form must be included with ID & guest pass at front desk before 10:00pm *Form can be found on the Iona Residential Life website GUEST POLICY - Under 18 Guests A parent must show ID and be logged in as a guest, but we should not keep the ID. A parent CANNOT be let into the residence hall without the student being physically present (You never know what kind of relationship exists between the two). If a parent is uncooperative, please call Security at x2560 for assistance. GUEST POLICY - Parents RESIDENTIAL STICKERS Residents are to show their IDs at the front desk at ALL times. In order to retrieve their package, residents are to show their IDs to the Mail Room Attendant. CHECKING IDS Guest must leave ID and will need to be signed in by a host resident of the building. The only acceptable forms of IDs are : State Drivers License/Permit w/picture State ID Card w/picture School ID Card w/picture & birthdate Military ID Card w/picture & birthdate We do not accept: IDs with no pictures Passports or passport copies Credit/Debit cards CHECKING IDS - Any other non-Iona picture ID A specific residential sticker color is assigned to every residence hall. The master color code is at every front desk. So, if you are working in Loftus Hall, everyone with a blue sticker can pass. Anyone with any other colored sticker – needs to hand in their ID. RESIDENTIAL STICKERS MAIL ROOM POLICY MAIL ROOM POLICY A resident must present their ID and package slip to retrieve their package. Residents are to wait 24-48 hours for their package to be logged. The mailrooms are open Monday thru Friday. Mornings : 11:30am- 12:30pm Afternoons: 4:00pm -6:00pm Extended Hours, Loftus Hall Only* Mondays & Wednesdays 7:00pm-9:00pm STUDENT EMPLOYMENT SHIFT SUPERVISOR Shift supervisors complete rounds, observe desks and observe mailrooms in order to ensure that attendants are doing their jobs properly and are on time/present to their shifts. They report any poor job performances to the Residence Hall Director for Student Employment. Supervisors are also a great source of additional job support. STUDENT EMPLOYMENT MAIL ROOM ATTENDANT Mail attendants manage the mailrooms within each residence hall. They receive, sort, log, and distribute mail to residential mailboxes. The mailrooms are open Monday through Friday. STUDENT EMPLOYMENT FRONT DESK ATTENDANT Check Identification (IDs) of every single individual entering the residence hall Sign-in and collect ID’s from visitors and guests Collect and Record Overnight Guest passes Ensure the safety and security of access to the residence hall Other relevant administrative functions STUDENT EMPLOYMENT SCHEDULING Our office is still hiring for Front Desk and Mail Room Attendants and Office Assistants that were awarded workstudy. APPLY NOW! APPLY NOW! CONTACT INFORMATION Shift Supervisor: 914-817-3183 Security: 914-633-2560 RHD for Student Employment: 914-633-2114 CONTACT DETAILS

Service Desk Presentation

Transcript: Incident Management Does it use a database? Can you customise the branding? Can you do anything right now? Why do we use helpdesk software? Demonstration: Installing and Configuring osTicket on Windows Service Desk Presentation What is the effectiveness of the support feature? How not to answer a helpdesk call Gather Information Answering the Call What to consider when selecting a Helpdesk system To measure performance Many different types of RMM/Automation and Helpdesk software Continued Summary for today Billing and time tracking Accountability What features are required in order to meet the needs of your company? Misc. The theory is over Following up a call Does it have a portal for end users? How easy is it for your IT staff and your end users? What we hope to achieve How reliable is it? Does it have an API? Is it scalable? Can you trial it or have a demo without having to purchase the software? Check email compatibility Identify yourself and identify the caller How effective is the reporting feature? Ask if the user has experienced this issue before Speak clearly What actions can be taken? The process for responding to a incident/query What is the performance like? Is it secure? Inform the user about their issue Is it a convenient time to correct the problem? The importance of a helpdesk and workflow Correct the problem The Help Desk Work Flow What is the severity of the problem? What protections are in place? Presented by Luka Tauvae Is it urgent? Are you able to take action? Listen for key information How easy is it to access the software? Identify yourself How the service desk operates/ workflow Intro Is this a follow up call? (Introduction) How to configure web based software The vendors Does the user have any other queries? How much does it cost? Determine what action needs to be taken If you require more information start asking the user some questions Answer the call within 3 rings How easy is it to customize email templates?

Desk Study Presentation

Transcript: Angel Billington Instr. Zoe DuPree Fine Desk Study Presentaion WST 3324 Women, Environment, and Gender 19 October 2017 Women's Breast Cancer Knowledge & Survival In Poor Communities HYPOTHESIS Hypothesis Women in underprivileged communities are suffering from breast cancer at higher rates than women who are better off. Lack Of Knowledge Lack Of Knowledge "Women in many communities have very little knowlege about breast cancer or it's risks. An example of this can be seen in the fact that “approximately 76.4 percent of Sub Saharan African women have little to no knowledge about breast cancer.” (Akuoko 10) Low Rate of Survival Low Rate of Survival , Latina women “...experience lower rates of 5-year cancer-specific survival” (Molina 345). These instances can be remedied if the patient catches the breast cancer early enough. Wrong Information About Breast Cancer Sadly, many women across all different groups have been poorly educated about breast cancer. “77.1% in the rural and 74.6% in the urban setting believed placing money in the bra to be a risk factor for breast cancer” (Munyaradzi 821). Wrong Information About Breast Cancer SUMMARY SUMMARY “Differences in clinical and sociodemographic factors between African American and non-Hispanic white breast cancer patients contribute to the disparities in survival.” (Komenaka). African American women “..have a higher breast cancer mortality rate than any other racial or ethnic group at every age” (Conway-Phillips 97). When studying women living in sub saharan Africa (one of the poorest regions in the world) it was found that the “Majority of the participants involved in all included studies had little or no knowledge of mammography and BSE”. (Akuoko The combined researchers conducted a series of tests and studies in order to test this hypothesis. The main Idea is to better understand the extent of women's knowledge within different types of communities. STUDY DESIGN Study Designs These researchers used a variety of methods in order to study this topic. Most of them were split into smaller segments. “Within each stage of the cancer continuum, studies were categorized by four foci: study design, the type of intervention, who implemented the intervention and study outcomes” (Molina). This study used a short questionaire of 3 questions in order to get data from the sample group. “Women were recruited in the outpatient department of the hospital.” (Muyaradzi 3) This study observed a total of 30,594 registries. “...we examined breast cancer risk in relation to the women’s and their husbands’ insecticide use using Cox proportional hazards regression to estimate adjusted hazard ratios (HRs) and 95% confidence intervals” (Engel 1) " TESTIMONIALS " " TESTIMONIALS " SOLUTIONS Breast cancer does not affect all women the same. When social and economic factors are taken out of the picture, data shows that there is nothing fundamentally different about any two women that would cause one to die from breast cancer at a faster rate than the other. SOLUTIONS According to Komenaka, “After adjustment for clinical and sociodemographic factors, the effect of race on survival was no longer statistically significant.” Even amongst women who have a history of breast cancer in their family, certain factors lead certain women to increase their mortality rate. "Even amongst women who have a history of breast cancer in their family, certain factors lead certain women to increase their mortality rate. “The African American women involved in the study were very knowledgeable about breast cancer and factors associated with increased risk and their family health history. However, the extent to which they discussed their concerns with health care providers and the extent to which they engaged in recommended breast health practices varied” (Richards 112). "The systemic factors assessed often emphasized increased access to care; therefore, it is not surprising that they are strong motivators of behavior change . These included reducing the costs for Latinas to be screened by providing vouchers to defray expenses, as well as patient navigation that provided information and activities to support resolution of an abnormal screening test and initiate treatment." (Molina) WORKS CITED Akuoko, Cynthia Pomaa, et al. “Barriers to Early Presentation and Diagnosis of Breast Cancer among African Women Living in Sub-Saharan Africa.” Plos One, vol. 12, no. 2, 2017, doi:10.1371/journal.pone.0171024. Engel, Lawrence S.1,, et al. "Insecticide Use and Breast Cancer Risk among Farmers' Wives in the Agricultural Health Study." Environmental Health Perspectives, vol. 125, 06 Sept. 2017, pp. 1-10. EBSCOhost, doi:10.1289/EHP1295. Komenaka, I. K., et al. "Race and Ethnicity and Breast Cancer Outcomes in an Underinsured Population." 2010. EBSCOhost, doi:10.1093/jnci/djq215. Molina, Yamile, et al. "Breast cancer interventions serving US-based Latinas: current approaches and directions." Women’s Health 9.4

Background Presentation

Transcript: 14th Week Consulting interns can be expensive Time and Money Personal Experience Preliminary Design Stage NFPA 101 and NFPA 13 New and Existing Education, Business, and Mercantile Definition of Project This app would be used to provide interns and recent graduates with an outline of guidelines for how to design and review designs of specific occupancies. With the given time frame, I will be writing the information that will go into the app Begin parametric study: Speak with my mentor and Jason to understand more about what critical variables I could concentrate on for this app. Choose those parameters and begin my study Gather information from NFPA 101 and NFPA 13 for new and existing education, business, and mercantile occupancies. By: Breanne Thompson Next Steps (Continued) Finish preparing for Draft of Analysis Pull together and discuss results of project Draw my conclusions and state future work needed Turn in Final Paper! 10th and 11th Week Turn in my parametric study Begin draft of analysis Map out the process of the app for the key elements 15th Week References Next Steps 7th Week Prepare for Final Presentation Summarize my draft of analysis into presentation Work on how to incorporate a live demonstration for my presentation App Development Background Information 8th-9th Week Continuous Process Objective-C for Apple products Java for Android products 6 months of studying Places to Learn: Codecademy, iOS Dev Center, Android Developers Training Hire App Developer will cost thousands Prepare Final Paper Dive into Shark Tank! 1. 2. 6th Week Background Presentation 12th-13th Week

Background Presentation

Transcript: Real action and accountability Amnesty International Non-state actors/ Rebel Groups?? ...and what about men?? ignoring male rape victims? would rape exist without a man? Weapons of War: Rape UN as an Arena - NGO's - Discussion and dialogue Arena Instrument Actor Critical Thinking Weapons of War: Rape UN as an instrument UNSC Resolution 1820 (2008) UN as an Actor - UN Action Against Sexual Violence in Conflict Weapons of War: Rape Problems with 1820 "Roles and Functions of International Organizations" "Sexual violence, when used as a tactic of war in order to deliberately target civilians or as a part of a widespread or systematic attack against civilian populations, can significantly exacerbate situations of armed conflict and may impede the restoration of international peace and security… effective steps to prevent and respond to such acts of sexual violence can significantly contribute to the maintenance of international peace and security" (UNSC Resolution 1820, p. 2)" Background Presentation- Kristin Mann Weapons of War: Rape Brief Insight - used to manipulate social control - destabilize communities - weaken ethnic groups and identities Examples: - Sudanese Militia - Rwanda Genocide - DRC Critical Thinking Critical Thinking Increased Data Collection by international organizations - determine humanitarian responses - ensures justice and reparation - provides recognition and dignity

Background Presentation

Transcript: Death rate 2012: 12.84 deaths/1,000 population (World ranking: 22) Infant (Child Mortality) Total: 79.02 deaths/1,000 live births (world ranking: 10) HIV/AIDS (2) Appropriate Technology Landlocked country Great African Rift Valley system: East – Lake Malawi South – mountains, tropical palm-lined beaches Mainly a large plateau, with some hills Lake Malawi (Lake Nyasa) Almost 1 million people have AIDS 60% of these are female Declining in urban areas, Rising in rural areas Leading cause of death amongst adults Contributes to the low life expectancy: 54.2 years 209th ranking (One of the lowest) 500,000 children have been orphaned due to AIDs Micro-finance Policy Framework and Strategies (Health SWAp) increasing the availability and accessibility of antenatal services; utilization of skilled health personnel during pregnancy, childbirth and postnatal period at all levels of the health system; strengthening the capacity of individuals and institutions to improve maternal and neonatal health; increasing the number of skilled health personnel; constructing and upgrading health facilities to offer essential health services particularly focusing on rural and underserved areas; and provision of ARVs and micronutrients during pregnancy. Geography of Malawi CCST 9004 Appropriate Technology for the Developing World Indicator 3: Literacy Rate of 15 – 24 year-olds According to the World Bank, microfinance is defined as: Microfinance is the provision of financial services to the entrepreneurial poor.This definition has two important features:it emphasizes a range of financial services—not just credit— and it emphasizes the entrepreneurial poor. Goal 2: Achieve Universal Primary Education Appropriate Technology: SIRDAMAIZE 113 Population: 16,777,547 (estimated in July 2013) Population growth rate: 2.758% (2012 est.) (World ranking: 18) Age structure Children: 50% of total population HIV/AIDS Human Resources Education Poverty Food Insecurity Erratic Rainfall Patterns/Droughts Corruption Lack of Foreign Investment Languages Indicator 5: Proportion of seats held by women in National Parliaments Central Region: 1-9 (Yellow) *Capital: Lilongwe Northern Region: 10-15 (Red) Southern Region: 16-27 (Green) Lake Malawi (Blue) Land surface area 45,747 square miles Challenges: · shortage of qualified primary school teachers; · inadequate physical infrastructure; · poor retention of girls mainly from standard five to eight; · high disease burden due to HIV and AIDS consequently leadinto absenteeism, especially among girls who take care of the sick · Poverty levels are high in rural areas. Malawi – Climate/Agriculture Trading partners: South Africa, Zambia, China, US Challenges: · shortage of qualified primary school teachers; · inadequate physical infrastructure; · poor retention of girls mainly from standard five to eight; · high disease burden due to HIV and AIDS consequently leading to absenteeism especially among girls who take care of the sick; and · poor participation of school committees and their communities in school management. · Poverty levels are high in rural areas. 1 Doctor per 50,000 people Hinders the ability to deliver medical services to people in need Reason: Emigration Lack of access to education Aggravated by AIDS > 4 nurses are lost each month This also affects other sectors: Government Business Farmers Human Resources HIV/AIDS - Contemporary GDP: US $14.58 billion (2012 est.) (World ranking: 142) Labor force: agriculture: 90%; industry and services: 10% (2003 est.) Countries main income Agriculture Main crops: maize, tobacco, tea, sugar cane, groundnuts, cotton, wheat, coffee, and rice Industry: tobacco, tea, sugar, sawmill products, cement, consumer goods Challenges: limited capacity in terms of human and material resources to facilitate adult literacy and continuing education; early marriages perpetuated by socioeconomic factors; socio–cultural factors that make people believe that men should be leaders while women are followers; and, poor learning environment which affects girls in primary and secondary schools e.g. sanitary facilities, long distances to education facilities, extra burden from domestic chores especially for adolescent girls resulting into high dropout rate. 1964: Independent from Britain Indicator 1: Maternal Mortality Ratio Malawi Demographics Problems - Outline Indicator 4: Share of Women in Wage Employment in the Non- Agriculture Sector measure of employment opportunities ( i.e equal proportions of men and women in formal employment) Yet, more women participate in the agriculture sector than in the formal wage employment especially in jobs that require professional qualifications. Due to: literacy levels, gender disparity and cultural values. Facts About the Product: Drought tolerant maize variant Able to mature under limited rainfall Suitable for marginal rainfall areas 136 days to mature Normally: 150 – 180 days Able to mature under limited rainfall Suitable for marginal rainfall areas

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