Transcript: Associate Director, Specialized Supplier Strategies Planning & Operations Specialized Supplier Operations Manager This position will be responsible for the development of Customer Segment Strategies for the Merck Vaccine organization Strong skills for business operations design required for process management and continuous improvement goals. Must be able to maintain broad business view to enable connections of outsourced services across geographies and businesses. Strong analytics, process engineering and communication skills. Merck Whitehouse Station,NJ 25, 000 a year Associate Director, Specialized Supplier Strategies Planning & Operations Strategies Planning & Operations Associate Director, Specialized Supplier Strategies Planning & Operations •Bachelor's degree •Proven track record of sales success in the pharmaceutical industry •Results driven, perseverant, and strong sense of entrepreneurship •Strong customer focus and collaboration skills Operations Manager Job Title By Shelby Canady 4th period Merck Job Opportunities Operations Manager •Seven years experience in a maintenance or engineering role. •Ability to locate and/or rank problem assets in an effort to lower maintenance costs. •Analytical and problems solving skills with regard to electrical, automation and / or mechanical equipment and their use within a manufacturing process. high performing procurement capability and aggressively manage Merck Supplier Management/Global Procurement function 100,000 a year Senior Sales Representative, Primary Care Sales Develop, implement and support global rollout of an External Supplier Change Control to centrally receive and track all changes for external direct material suppliers. Primary Senior Sales Representative, Primary Care Management Manager Operations Senior Sales Representative, Primary Care Good verbal and written communication skills are very important. PAY RANGE Care Excellent command of both written and spoken English Excellent interpersonal skills including a demonstrated ability to effectively manage conflict, result oriented, accurate with details Management Senior Sales Representative, Primary Care Senior Associate Director, Responsible for own territory business (revenue and income). Responsible for understanding and fulfilling own customer’s needs which are in line with business priorities and needs. Responsible for arranging individual meetings, educational meetings and primary care physician offices, health centers, and other venues for physicians and other HCP’s. 15,000 a year Operations Manager Department Financial of sales Manager Position Responsibilities Associate Director, Specialized Supplier Strategies Planning & Operations Senior Sales Representative, Primary Care Representative, Ability to manage conflict; affect resolution to technical and personnel challenges is key; openness to change; and the ability to affect positive change. Required Experiences/Education Operations Associate Director, Specialized Supplier Strategies Planning & Operations
Transcript: By: Branden Tanti Background Of Merck Gardasil: Vaccine given to all girls in grade seven to fight against HPV Singulair: Vaccine to treat asthma symptoms and seasonal allergies Propecia: Vaccine for the treatment of benign prostatic hyperplasia (BPH) and male pattern baldness (MPB). The vaccine developed did not turn out as planned so Merck falsified the results of the tests. This means that "any child in the US that has received the mumps vaccine has gotten nothing more than a 45 year old strain of the mumps virus which has weakened over time so much that it is rendered virtually useless." Scandal -One of the largest pharmaceutical companies in the world. Who was Affected? New Jersey, United States Current Status of Merck Thank you or listening :) I hoped you learned a lot and enjoyed the presentation. Gardasil, Singulair, Propecia and many other commonly used vaccines Those who received the vaccination were directly affected. Families of those who received the vaccination were also affected. This is because in 2006 and again in 2009 there were outbreaks of Mumps due to this vaccination. Note: Mumps is a very communicable disease and those who are in close contact with those who have it will get it. Because the strain of the illness was in the vaccine, it is thought that this was the direct cause of the outbreaks and over 300,000 cases of mumps per year. Filed in 2010, 43 years after the vaccine was created Nature of the Scandal 1891 as a subsidiary 1917 as an independent company The U.S. Dept. of Justice seems to not care and have modestly chosen to ignore the False Claims Act complaint. When this scandal was brought before them they were less than interested. The scandal was uncovered when two virologists came forward claiming that they witnessed Merck use improper testing methods and data falsification. Background information: 1967 -- Dr. Maurice Hilleman developed a mumps vaccine. His daughter had contracted the mumps virus and it was this very strain that he created the vaccine from. Dr. Maurice Hilleman was the primary cause of the scandal as he created the vaccine. US$ 48.047 billion (2011) Thank you or listening :) I hoped you learned a lot and enjoyed the presentation. Key Players Yes, the scandal was outed by two virologists that worked for Merck. Two former employees of Merck Thank you or listening :) I hoped you learned a lot and enjoyed the presentation. Who was involved? Was there a whistle blower? How was it allowed to happen? What penalty was there? 86, 000 (2011) The scandal was allowed to happen because no one knew about it, until two people came forward in 2010. Though the company took a big hit after the scandal, they bounced back shortly after and are better then ever. The main cause of their very successful bounce back was because of three new vaccines that would total a revenue of almost 7 billion dollars a year. These three vaccines target three different things: one for a rotavirus, one for shingles, and one for cervical cancer. Industry: Location: Founded: Products: Revenue: Employees: Pharmaceuticals
Transcript: "Medicine is for the people - it is not for the profits. The profits follow." George W. Merck, 1950 Merck Company Mectizan Donation Program Costs and Benefits Donations Ethics vs Business Business Ethics & Social Responsibility 2012 Bernardo Ferreira Constança Figueiredo Mª Margarida Maury Sofia Graça Sorin Popa Agenda
Transcript: Humanitarian Argument UNAIDS estimated that in 1999 there were 34.3 million people worldwide living with HIV/AIDS, including 5.4 million newly infected that year. Of those infected, over 70% lived in Sub Saharan Africa. Complicated regimen Close medical supervision by HIV/AIDS specialists Severe side effects Did not work in all people Did not work indefinitely Cost: $8,000 - 15,000 per year Crixivan Cost: $4,500 per year ($12 per day) Our Mission The mission of Merck is to provide society with superior products and services – innovations and solutions that improve the quality of life and satisfy customer needs – to provide employees with meaningful work and advancement opportunities and investors with a superior rate of return. Our Values 1. Our business is preserving and improving human life. All of our actions must be measured by our success in achieving this goal. We value above all our ability to serve everyone who can benefit from the appropriate use of our products and services, thereby providing lasting consumer satisfaction. 2. We are committed to the highest standards of ethics and integrity. We are responsible to our customers, to Merck employees and their families, to the environments we inhabit, and to the societies we serve worldwide. In discharging our responsibilities, we do not take professional or ethical shortcuts. Our interactions with all segments of society must reflect the high standards we profess. “Medicine is for the people, it is not for the profits. The profits follow, and if we have remembered that, they have never failed to appear. The better we have remembered it, the larger they have been.” "We cannot rest until the way has been found, with our help, to bring our finest achievements to everyone” - George W. Merck Merck needs to implement a new strategy which allows the company to maintain the mission statement, but also allows the company to gain profits. Our Suggestion for Merck: Continue global strategy Emphasize comprehensiveness Modify to a more mechanistic structure To do this successfully, all elements of Merck'will need to adapt. Major Pharmaceutical company Created by: Executive Internal Strategy Team 62,000 employees -We are not doing what is best for growth in our shareholder's money Face dilemma with potential expenses 34.3 million people infected in 1999 Shared Values focus on both ethics and profits “Do no harm.” “If harm is avoidable, avoid it; if harm is unavoidable, minimize it.” - Fr Robert Spitzer Style senior managements focus Past Strategy River Blindness Process George W. Merck: “Medicine is for the people, it is not for the profits.” The Golden Rule “Do good” “Optimize the good.” “Do unto others as you would have others do unto you.” - Fr Robert Spitzer The donation of money or drugs only goes so far, we hope to improve the impact held by both through comprehensiveness Focus on the combination and synergy of outside efforts In the short term our efforts will be purely donated, yet in the long term, we hope to achieve profits The Silver Rule -Already spending money on one free drug for people, Where does it stop A Comprehensive Program We are a business, effieciency is a core competency, and we want to take advantage of this Widespread donation as with Mectizan is not feasible Will donate drug in first application to demonstrate program's abilities Corporate Level Strategies 3) Scientific excellence for needs of consumers 12% contribution to R&D Skills core competencies Key Ratios Affected Two Clashing Strategies Merck Research Driven Company General Framework Tool Corporate Level Strategies Conclusion 2) High standards of eithics and integrity Research Driven Company Staff increase # of employees increase # of divisons demographics change Black fly transmission Vision Merck's Objective: providing HIV/AIDS therapy to infected individuals Strategy: establish a way to be profitable while providing the HIV/AIDS therapy to those infected. Background Discovery of treatment Mectizan Donation vs. sell Humanitarian vs. profit Both have their respective advantages and disadvantages for Merck Cooperation of outside organizations Funding Infrastructural differences in foreign countries Balancing profit and aid intentions Apply what we know from the past R&D is huge part of the business Many complex diseases Can't become complacent since the environment is constantly changing Performance 1) Preserve and improve human life Combine both profit driven and humanitarian strategies Duty to shareholders, and duty to people Pharmacuetical companies have a unique opportunity to meet both demands Symptoms of River Blindness $40 billion in sales Treatment success -We are a for-profit company Mission Our Strategic Recommendation Statistics gathered from 1999-2001 Donation Systems information systems communication systems HR system Conclusion General Framework Tool Microscopic worm capable of producing millions of offspring -Affects our financial records negatively Origin of HIV
Transcript: MERCK Group Members: Heather Allan Stephen Ohene Antonia Olson Table Of Contents - Company's History - Business Strategy - Performance Appraisal - Salary Determination - Employee Review Committee - Problems - Comparison - Theory Business Strategy Roles Rewards People (1) Strategy Issues (2) Similarities/Differences (3) Concepts/Models/Theories Questions Developed in 1985 to review and evaluate personnel policies and practices at Merck More than 50 recommendations Identifies having a diverse workforce as an advantage Be Well. Performance Appraisal System Business Strategy Founded by Friedrich Jacob Merck in Germany Dating back to 1668 Headquartered in Rahway, New Jersey In 1903 George Merck launched chemical and drug manufacturing operations In 1960 sales were $6.6 Billion From 1987-1990 was selected as "America's Most Admired Corporation" Nation's largest provider of prescription drugs The biggest issues related to identifying and rewarding performance Rewards for performance were not adequate Central tendency occurs No clear identification of outstanding performances No differentiation between salary increases Case Study On Employee Relations Review High-Performance Work System Merit pay Diversity and Inclusion Strategy Based on job characteristics and merit Hay points are converted to a "control point" using a salary line formula Actual salary is converted into a percentage of the control point called a compa-ratio Salary surveys are used to determine compensation levels Problems The Performance Appraisal Administration Programs was introduced in 1978 Supervisors rate employees on a scale of 1 to 5 The rating reflected only the performance of the individual independent from the performance of others Higher Compensation Levels Yearly Salary Surveys Lower turnover ratings Application Comparison Company's History Salary Determination Differentiation Innovative Strength Research and Development Strong Talent Base Customer Focus Quality Products Theory Alignment
Transcript: (the least suffering) The greatest happiness for the greatest number Preserve and improve human life Commitment to the highest standards of ethics and integrity Medicine is for people, not for profits. Expect profit, but only from work that satisfies customer needs and benefits humanity John Stuart Mill (how many lives, for how long?) Merck Values Whose happiness? How to measure happiness/ suffering? (humanity as a whole?) Ethical Perspectives on Jeremy Bentham (which people?) (how much profit?) (which standards, specifically?) Greatest happiness! (defined how?) Utilitarianism (improve to what degree?) (which customers?) (really?) "Each should count for one, and none for more than one." (defined how?)
Transcript: Government Failure This case reflects the outcome of the market scenario if the FDA did not exist. Without the FDA, there would be no reason for Merck to keep testing the drug. There needs to be some entity to ensure that consumers receive all information possible. Today, the FDA, when performing properly, is the entity that bridges the information gap between companies and consumers. Conclusion Market failure was caused by the actions of the FDA. Opposition The government acted unethically, causing information to be withheld from the consumer. You have arthritis. This is keeping you from doing what you love, marathons. Your doctor has prescribed you Vioxx. In 1999, Vioxx (created by Merck) was FDA approved for relieving pain and inflammation. Later, a study done by a FDA scientist found that the drug increased the risk of heart attack and stroke in both low and high doses. The FDA prevented the publication of the scientific findings to Merck and consumers. Eventually, Merck voluntarily pulled the drug from the market, because of the new found side effects. Overview What would Milton Friedman say? Government Failure into Market Failure Integrity Responsibility Honesty Respect Selflessness Values The free market can still choose the best drug, but all the options should be safe. Even though the FDA contributed to market failure, consumers would be less informed without the government agency. The FDA should not exist. The free market would have adjusted the supply and demand of Vioxx. FDA accredited scientist performed extensive research. Top FDA management suppressed his findings. Consumers did not have the information to make rational decisions The free market could not regulate itself
Transcript: Nobody knows babies like we do! Quality products . Good Customer service. Every Kid really loves this store.. BABYLOU ABOUT US About Us BabyLou was established in 2004. It has been more than a decade since we started, where we have ensured to take care of every need and want of every child and infant under one roof, true to the caption “NO BODY KNOWS BABIES LIKE WE DO”. Our benchmark is to provide 100% customer service and satisfaction and continue to deliver the same with a wide range of toys, garments and Baby Products. Play and Create We Are Best 01 02 03 Block games Building Blocks help Kids to use their brain. PLAY TO LEARN in Crusing Adventures Our Discoveries Enjoy a sunny vacation aboard a luxury yacht with the LEGO® Creator 3in1 31083 Cruising Adventures set. This ship has all the comforts you need, including a well-equipped cabin and a toilet. Sail away to a sunny bay and take the cool water scooter to the beach. Build a sandcastle, enjoy a picnic, go surfing or check out the cute sea creatures before you head back to the yacht for a spot of fishing. Escape into the mountains Disney Little Princes in Also available for your Babies..... Also... Out of The World… Our reponsibility BABYLOU…. Our Responsibility All children have the right to fun, creative and engaging play experiences. Play is essential because when children play, they learn. As a provider of play experiences, we must ensure that our behaviour and actions are responsible towards all children and towards our stakeholders, society and the environment. We are committed to continue earning the trust our stakeholders place in us, and we are always inspired by children to be the best we can be. Innovate for children We aim to inspire children through our unique playful learning experiences and to play an active role in making a global difference on product safety while being dedicated promoters of responsibility towards children.
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