Transcript: Investigation: Tulane Federalist Society Speakers Chance at a conference Opportunity to Network Leadership as a 1L Outline bank Eat What Do We Actually Do? What We Are Not A conservative, libertarian organization Great for networking! $5 gets you a national membership National Lawyer's Conference Student Symposium Other goodies Conferences Speakers Professor John Eastman Mr. Ilya Shapiro Dr. John Baker Judges Judge Pryor Justice Alito Practitioners James Behr The Lawyers' Chapters Tulane Alumni Events Debate Exposure Join the Tulane Federalists! Leadership Opportunities Conclusion Who we are: National What We Are Not Networking Perks Dinner with Speakers
Transcript: -1989: IPO offering; become Applebee's International, Inc. (APPB) Learning from Articles -2007: purchased by IHOP Current Campaign -1980: Palmers' opened first restaurant in Atlanta, Georgia -2010: Launch Unbelievably Great Tasting and Under 550 Calories menu Questions? -Chili’s -T.G.I. Friday’s -Olive Garden -Ruby Tuesday’s Projective Techniques -Philosophy: to serve good food to good people "Waiter, I'll Have the Crowd Pleaser" The Wall Street Journal "...Ditch the Restrictions" The Wall Street Journal Brief History of Applebee's Applebee's Competitors Group One: Kickoff Assignment D'Ann Ayers Bailey Bennett Rachel Bishop Jacquelyn Sorrells Jessica Yao -The Looking Glass -Timescape -Sentence Completion- When I think Applebee’s I think... If only this product was... If only they offered... -Word Association Applebee's, burger, neighborhood -Simile and Metaphor Applebee’s is like a... To me Applebee’s is... -2008: purchased by DineEquity, Inc. -Unbelievably Great Tasting & Under 550 Calories menu -There's No Place like the Neighborhood
Transcript: Accomplishments Inquiries 4,236 Total Terri Brubaker (737/1.07% RONA Rate) Sue Brandenburg (596/.5 RONA Rate) File Scans 226 Total Yocelynn Aguilar 69 Abena Asiedu 65 Mitchell Inputs (Thru October) 272 Total Terri Brubaker 91 Abena Asiedu 69 Subrogation Recovery Report 2015 Tricia Pisarra 94.3% Desiree Bryant 91.5% Tricia Pisarra 95.5% Nicole Lawrence 94.1% Theresa Burns 93.2% Chris Twait 90.48% Tricia Pisarra 88.46% ERI Drive in Osvaldo Reyes (74) 98.5% Jeff Nuss (36) 98.8% ERI Field Randy Pickens (14) 97.8% Jason Moore (25) 96.1% TLRI Randy Pickens (5) 93.9% ACV Agreed Osvaldo Reyes- (26) 96.2% Saul Panameno (98) 84.7% Before Estimating Accuracy Osvaldo Reyes – 93.0% Jason Moore 92.6% Total Loss Validation Antonio Chavarria (7) 97.6% Dave King (6) 97.1% Agent Referrals Jason Moore - 20 AA Referrals Osvaldo Reyes 17 ERI Field 1) Paul Rider 98.0% (21) 2) Ian Price 99.0% (7) TLRI 1) Paul Rider 96.4% (12) 2) Gary Osborne 94.4% (9) Loss Cost ACV Agreed 1) Gary Osborne 92.9% (126) 2) Jeff Digioia 84.7% (59) Before Estimate Accuracy 1) Gary Summers 93.5% (Drive-In) 2) Jeff Digioia 93.2% (Field) Total Loss Valuation Accuracy 1) Paul Rider 97.3% 2) Steve Benson 96.7% Above & Beyond AA Referrals Karen Cooper - 30 Sales Referrals Karen Cooper - 40 ERI Drive in- 10 or more surveys 1) David Leang (46) 99.39% 2) David Nawrocki (157) 99.18% ERI Field- 10 or more surveys 1) Craig Seal (18) 99.91% 2) Rob Sanders (26) 99.17% TLRI- 5 or more surveys 1) Darrell Hollis (16) 93.98% 2) David Leang (5) 93.43% ACV Agreed 1) Craig Seal (75) 86.7% 2) Sean Lucas (101) 84.2% Before Estimating Accuracy 1) Craig Seal – 96.7% 2) Darrell Hollis – 92.1% Total Loss Validation 1) Rob Sanders 98.02% 2) Debbie Munchenbach 97.63% Don't forget to sign the card for Joe Schmidt TLRI Rich Underwood Christian Hepler Ruby Cummings: 7963 Terry Brubaker: 2732 Tim Hogbin: 1751 Others: 2860 Devera Barnhart 100% (5 surveys) Patrice Dacosta 100% (2 surveys) Craig Wareham 100% (2 surveys) Mark Haas 75% (8 surveys) Brian Boyer 198 Craig Wareham 138 Patrice DaCosta 137 Aurash Ghassemieh 0% Mark Haas 4.8% Mark Haas 100% Patrice Dacosta 99.3% Brian Boyer 98.7% Craig Wareham 97.5% Capital Region 2016 Strategy and Goals 30/180 Day Rep Rate Goal 30 day target = 18.5%-19.8% 180 day target = 23-24.4% Quality Assurance Reviews - Expected Goal Vertical Review Expected Target = 65.6% 2016 Casualty Main Strategies Quick contact and early disposition Timely and complete follow up to encourage Expanded Fast Track Settlements Achieve moe Unrp CWA's at higher Rep Rate levels High level of file quality with good judgement in disposition of Major Injury Claims Improvement in evaluation and negotiation plans Effective use of IEP Process, considering all factors for the claim High level of file quality with good judgement in disposition of Major Injury Claims Jeanine Wilson Segmentation PE - Capital CSA 2015 DPA Award Presentation Colossus Quality Which unit within our MCO has a former NFL player on their team? Dave Cadigan What was your MCO year-end CE Result? – the highest volume in the CSA Lisa Johnson Which 2 reps in the C unit have been sitting in their same desks as originally assigned since the Chantilly, VA office merged with Clarksburg many years ago? 577 MAWA’s received 450 Closed 78% Closed Ingrid Walker Rental Craig Seal FPE Casualty Emerging Innovation How many combined years of experience does the S-Unit have? Debbie Manion 1109 Insured Contacts R-Unit (Virginia Auto) Trivia Question GHRN Accountability Be Creative Voice Results Interactive Activity *worked at Yuma Express for 6 years! Pat Whelan Create a new tagline for Allstate TOTAL UMBI in 2015 4554 Total Loss Processor Which unit member is celebrating an anniversary TODAY?! 70 74 Frances Rife LDU 792 1072 91 surveys 95.25% 3 50 surveys 95% Antonio Chavarria in the Country John Cavaliere 23 surveys 93.85% Trivia Question Which MD Field auto adjuster was formally an Inside Auto Total Loss adjuster and worked at Home Depot ? 85 Question Highest % Closures Who transferred directly from Express claims to our office in 2014? Salvage with Keys: 92.2 % 1st Who is the newest member of Inside Auto? Jeff DiGioia Interactive Activity – Over 1000 contact customer tasks 590 TL contact tasks 91% contact 326 surveys 93.60% Who is the first person you should call when you receive a new file? in the CSA LDU Trivia Question File Quality % Not Expected Auto (B-Unit) Subrogation Processor Team Clarksburg MCO Stephen Benson Trivia Questions FPE Auto Trivia Question Unrepresented Unit Salvage Pending: 11% (700 pieces of salvage) Suzanne Perry Danielle Rife 80.38% How many unrep adjusters in 2015 were previously processors? Unrepresented CWAs Randy Pickens Question Desiree Bryant Val Tucker 1125 2015 CE Results Jose Marrone 99 Dave King David King What is one thing we do to mitigate our number or rental days? 3rd 63 surveys 95.66% Customer Experience 678 TL contact tasks 82% contact NSS Results Jason Moore JT Tosadori Jeff Nuss
Transcript: Enhances the user experience Makes viewing simpler and more fluid Saves time, more efficient Video Streaming Applications Galore Alysia Anderson Kickoff Presentation (Eggert) Problem: 'Exiting' Hardware? Close but no cigar. No Exiting Questions? Creating a software that allows you to have streaming platforms working simultaneously In order to watch content on different platforms, you no longer need to exit One search bar for all platforms in one application Stores all usernames/passwords in one place
Transcript: GradeAnalyzer Maja Thielebein, Thorsten Vaterrodt, Fiona Brömer Target Customers Students Universities Target Customers Design Design Information Information Interaction Interaction Interface Interface Concept Concept
Transcript: is important too is important What is it? is important Gift Cards & Loyalty Programs What are the benefits? LOCAL Conclusion How does it work? Committment to Community Fair Pricing Transparency Debit and Credit Card Processing is here Check Processing/ACH
Transcript: Determine how trends and the regulatory environment will affect domestic transport of Ag-Chem products over the next 9 years Introductions Semester overview Understanding the scope Questions Review action items Wrap up Draft Scope Weekly conference calls- Fridays, 8:30 AM Mid-Semester Presentation Final Presentation Agenda Cameron Suddreth Catherine Kilian Christopher OBerto Betty Minton, Advisor NC State SCRC Bayer Transportation Strategic Vision NC State Team Kick-Off Meeting January 23, 2017 Semester Overview Questions
Transcript: Victory is ahead of us Can we make changes locally like we used to? Like coding changes and role based security changes? No, changes will go through a regular intake process. Change requests that impact the standard workflow will need to go through a Governance process in order to be implemented Some changes, like updates to Acord/CSIO forms can only be available through an annual software upgrade 4 Summary of Progress to date 3 9 Timeline Thank you! Meeting Purpose Kick-Off Meeting Takeaways Questions Project Description & Approach Roles & Responsibilities Project Organization Next Steps Project Background Key Success Factors Communication Plan Agenda 8 6
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