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Iceberg Model

Transcript: Iceberg Model Arnav Katangur Geography, Origins, Home City, Nation I’m from Richmond, Virginia. I live in the United States of America. I am of Indian descent. My parents are from India, from a city called Hyderabad. What do I do with my time? Interests With my time, I go to the gym, do homework, sleep as much as I can, play basketball, watch movies, and code. I try to do fun activities and hobbies. Hobbies Some of My Hobbies I enjoy going to the gym, playing basketball, learning geography, watching movies, playing video games, and traveling. Words to Describe Myself Words I would describe myself as ambitious, determined, creative, and curious. Values/Priorities Values My priority in life is staying physically healthy and maintaining a good relationship with my family and friends. I want to explore new frontiers and invest my time into meaningful things. Goals/Ambitions My goal is to become financially independent, while maintaining a good, healthy lifestyle. I want to travel the world one day. I also always want to find happiness in whatever I am doing. Things that Bother/Frustrate Me Things that waste and consume time bother me. Additionally, things that have no purpose in life frustrate me. I disagree with taking the traditional path to success, and I want to explore other options. Things I Do not Understand and Need to figure out I do not quite understand why I am very interested in certain things like geography and basketball, while not interested at all in other topics. I need to figure out what I want to do later in life, and how I’m going to achieve those goals. How my Life experiences and My Diversity Impacts my Performance as an Engineer I think my life experiences have made me into a creative and curious person. I will not settle for a good method of solving a problem, but I will instead search for the best way to do it, in my future field of Computer Science. Additionally, I will be driven to do my job everyday, while gaining inspiration from my parents. From a diversity perspective, I have a lot to offer, because my parents were born and raised in India, while I was born and raised in the United States. Therefore, I have the combination of two cultures within me, which can be applicable to any field of engineering.

Iceberg Model

Transcript: ICEBERG Tony Fontanilla Culture & Identity Workshop Date 1 Surface level Surface Level Things that people first notice about me as they get to know me Where I am From Born and raised in NOVA Heritage from the Philippines As an Asian American, my experiences as a racial minority have shaped my perspective of education, and the importance of social justice of other minorities Music, games, carpentry What I like These interests foster creativity and problem solving and an appreciation for physicality of engineering Below the Water Below the Waterline While not obvious at first, these are things people can learn about me after some time Quiet but easy-going Personality I tend to be that quiet kid in groups but after I open up a bit, I am "go with the flow" kind of guy Guitar and woodworking Hobbies In both crafts, I am primarily self taught and driven to learn by my own interest. They have shown me the importance of creativity in both art and engineering Deeper Water Some of the most important parts of my identity are not clearly apparent at first and Deeper Water People should determine on their own what is important to stand up for Beliefs Growing up as a first generation american, the brother of an openly trans sister, and as a family that left the church, I have learned the importance of finding your own path. The experiences of myself and my family have been shaped by decisions to be independent and go against the social norm and fight for issues we feel are important Get in touch with my heritage Desires Despite both of my parents growing up in the Philippines, I have never been raised in that culture. As I get older and interact with others who are in touch with their culture's, I want to do the same and learn about my heritage Balance my love for music with my carer in engineering I often struggle between my education and interests which are both equally important to me. This struggle is not all negative due to how it develops my understanding and appreciation for engineering and music and the roles they play in my life

Iceberg Model

Transcript: upper-middle class talents/skills: artistic/creative sex: values: 17 years old adheres to no specific religion compassion equality justice gender: age: religion: socioeconomic status: girl race, ethniticy, culture: brown hair blue eyes short g language(s) spoken: beliefs: white skin european descent italian culture Iceberg Model I've been exceedingly fortunate in my upbringing, so much so that I wasn't even aware of the privilege I carried and what it afforded me. Privilege - an intricate debate of guilt for those who have it and an appetite that cannot be satisfied for those who don't. I am a white , upper-middle class, cis-gendered female who has genealogically been handed opportunity, abundance and luxury. I have no victim card to cash in. I'm lucky enough that the image I display to the world is representative of an ideal, however many are not granted that convenience. There are aspects of my identity that are visible to the human eye as well as some that cannot be seen. I've always wondered what it would be like to meet myself as if I was unfamiliar with who I was. What would I notice? What would I overlook? Not knowing myself is a pretty surreal concept to think about, as it's only reality I've ever known. However, in this hypothetical situation, I'd imagine I wouldn't hesitate to assume that I'm female considering I typically conform to traditional feminine traits. I wear makeup, I have long hair, and I display "typical" female mannerism (I think). Along with my gender identity comes my physical attributes - blue eyes, brown hair, the list could go on. My white skin is also apart of that list, although it equally represents my heritage, culture and where I come from, which is not a visible part of my identity. For example, As we steer away from my innate biological traits, comes the societal, and personal aspects of me. The fact that I'm in the upper-middle class is not due to my own hard work and climbing the socioeconomic ladder, but I've inherited it. And with that wealth, I've also inherited the lifestyle which is apart of me that is rather visible to the outside world. It's shown by the house I live in, the material items that I ow, and the education that is accessible to me. My ability to go into a field that I genuinely enjoy rather than something that is "realistic" is a reflection of my socioeconomic status. Art and creativity are a crucial parts of my identity and things that I believe influence my life purpose significantly. These characteristics are relatively concealed below my "iceberg of identity", but they can also act as ways in which I present myself, for example the clothes I wear. I would also classify the languages I speak, including french and english, as partly visible as well. Since they are spoken aloud, other's know that they are part of my identity but they also reflect my culture and the way I was brought up. Other components of myself that lie beneath the surface of the water (according to the iceberg metaphor), are religion, or in my case lack there of, the principles that I value and the notions I believe to be true. The iceberg of your identity plays a significant role in your role life; from the opportunities you are given to the way you are treated by others. I've been placed in a position where the characteristics I present visibly are favorable to the society I live in, and I'm grateful. It's one thing to have privilege, but it's another to recognize it., how visible is my identity? millennial/generation Z bilingual (english and french) of my identity generation: the law of attraction spirituality refracted consiousness revolution & social change female

Iceberg Model

Transcript: Particularly revealing was his discovery that he had often fantasized as a youth that his half-brother Philip (who was of an age with his mother,) was really his father, and certain other signs convinced him of the deep underlying meaning of this fantasy–that he had wished his real father dead because he was his rival for his mother’s affections. This was to become the personal (though by no means exclusive) basis for his theory of the Oedipus complex. Freud's Topography of the Mind Conscious Preconscious Memories Stored Knowledge Unconscious Freud was born in Frieberg, Moravia in 1856 Founded the ‘first Viennese school’ of psychoanalysis Freud himself was very much a Freudian– -Freud often played with his nephew who was his own age Corresponding most nearly to the conscience Values and morals of society Judges whether an action is right or wrong Develops in response to parental rewards and punishments -Initially, parents control children's behavior directly by reward and punishment. Eventually, children no longer need anyone to tell them it is wrong to steal -Their superego tells them. Ego Id, Ego, & Superego Wants whatever feels good at the time, with no consideration for the reality of the situation When a child is hungry, the id wants food, and therefore the child cries the id speaks up until his or her needs are met The id doesn't care about reality, about the needs of anyone else, only its own satisfaction Everything we are aware of is stored in our conscious You can verbalize your conscious experiences you can think about it in a logical fashion makes up a very small part of who we are most of what we are is buried and inaccessible Sigmund Freud The controlling self that hold back the impulses of the id in the effort to delay gratification until it can be found in socially approved ways. Essentially the "executive" of the personality: -decides what actions are appropriate and which id impulses will be satisfied and in what manner. -understands that other people have needs and desires and that sometimes being impulsive or selfish can hurt us in the long run Although things stored here are no�t in the conscious, they can be readily brought into conscious. Id Analysis revealed to him that the love and admiration which he had felt for his father were mixed with very contrasting feelings of shame and hate (such a mixed attitude he termed ‘ambivalence’). Born with our Id Allows us to get our basic needs met Based on our pleasure principle Iceberg Model Children soon learn that their impulses cannot always be gratified immediately. Hunger must wait until someone provides food. You should probably wait until you get to the bathroom... Certain impulses—hitting someone —may elicit punishment from a parent. Develops as the young child learns to consider the demands of reality. Not directly accessible to awareness In part, Freud saw it as a dump box for urges, feelings and ideas that are tied to anxiety, conflict, and pain. These feelings and thoughts have not disappeared and according to Freud They are there, exerting influence on our actions and our conscious awareness. Thoughts Perceptions fears violent motives immoral urges selfish needs irrational wishes Superego

Iceberg Model

Transcript: Sustainable Action I reclycle.... Patterns of Behavior Instead of throwing my old paper, bottles, cans etc. into the trash I throw them into a recycling bin. Stuctures Recylcing bins in schools, cities, and towns. Reclycing trucks pick up recyling with the garbage. Clearly marked bins make it easy to recylce. Recyling programs instituted in towns. For exampe in my town (Hamilton, MA) houses are only allowed 1 trash can, but an unlimited number of recyling bins. Money for returing bottles and cans. Mental Models 1. Recycling is easy. 2. I am concerned about the environment. 3. I can make money by returning bottles or cans. 4. I can help the planet by reclying. 5. The things I recycle can be turned into useful things, like polarfleece. “A healthy economy is only possible within a health society, which is only possible within a healthy environment”. Reclying is ony one of a thousand actions that can be considered sustainable, and fits this ideas that a "healthy economy is only possible within a health society wich is only possible within a healthy environment." Other actions that would satisfy this statement include: using a resuable water bottle. It is economical because you only have to buy one water bottle per year, instead of hundreds of platic water bottles. It is healthy for society because drinking water is healthy, and it is healthy for the environment because it reduces waste. Other actions could include things like composting, donating used clothes, buying locally grown produce, etc. Recylcing helps society by proving a cleaner envrionment (less waste) and by providing cheaper goods that are made from reclyed matierals. glass metal Recycling helps the economy by making items cheaper to produce, thereby reducing costs for manufatuers. paper Reclying helps the environment by reducing waste. plastic


Transcript: ALL ARE PLAYING SAFE. Executive Commitee U N S E E N Members Credit Committee Collection GM/AGM Marketing Team Accounting Jeonsoft team Excom MENTAL MODEL: productive agents convince mo na lang yung client na magprovide kahit maliit lang approval. Establish a committee that will formulate data driven and effective credit policies. Competitive advantage vismin - non coll Process in formulating policies Collect upto the last centavo! SHARED VISION: Be the financing company of choice Marketing team EVENT: overall performance of the company STAKEHOLDERS Renewal - good payer borrower's behavior Pa-waive na lang natin. pano na-approve to? e parang bahay lang ng kalapati tinitirhan ng borrower! SYSTEMIC STRUCTURE Ang hirap magpa-approve! let US fix the problem. Reinforce credit policy Schedule and venue of the meetings Every other week or 1st and 3rd monday of the month before EXCOM meetings. Emergency meeting to mitigate risk and to grab opportunity ano ba talaga? SEEN Transformation Go for an extra mile! I D E A S RISK Credit Committee Deliquency How can we help you to increase your releases, minimize risk and to collect when it becomes delinquent? sharing Constant change in credit policies Credit policies are open to all department for amendment REDCOM REsearch and Development COMmittee Everyone work as a system with shared vision. promote SOLIDARITY Competitor study Data analysis - JLMS Market analysis Stakeholders feedback Behavior over time Collection agency CO-CREATING the GDFI SYSTEM pro active employees and agents collateral, doctors and MBL Albert einstein Standard and strong credit policies without sacrificing integrity and opportunity. Executive Committee basis in formulating credit policies Credit Policies EXP RIENCES data-driven policies Pattern of behavior all products we don't care about collection! We need to innovate because... "We cannot solve the problem with the same kind of thinking that created the problem" OFW lower approval Set cap for new products and new policies being implemented We value BRAIN STORMING rather than BLAME STORMING! "COOLlectors team" m i t i g a t e g r a b OPPORTUNITIES ANTICIPATION of the BEHAVIOR mahirap kolektahan yan! Design collector's experience OFW - professional Everyone is allowed to recommend policies Effective credit policies Collection agencies 1. Market research and data analysis (competitor study, customer behavior and feedback) 2. REDCOM will process the shared ideas and experiences. 3. Excom evaluation and approval 4. Experiment the idea "basain muna natin ang paa natin bago tuluyang lumusong" - CFRD 5. Feedback session, analyzing the result. 6. Full implementation/ Enhancement. Credit Committee Tricycle easier to market Marketing team Structure of the committee Call center No one is really in-charge of research and development. Innovators: Rico Irinco - GM Annapolis Ian Punzalan - GM FM2 Mildred Viray - CRD Head Melinda Lopez - MC & Renewal Head Manny Duculan - BM Manila Eugenie Mabbayad - AM North Luzon Samuel Carino - Marketing head

Iceberg Model:

Transcript: References: Still have an active trade system typically eat healthy lots of vegetables and sea food Climate is perfect for producing wine Thank you! Preview of New Zealand Deep level Surface level Manawatu is a boring place to live 10 more interesting facts: Creative people Population clock. (n.d.). Retrieved April 03, 2017, from *source taken from: Anna Ignatjeva's Iceberg Model when cold, the poor make bon fires in the streets Tourism is a growing Industry Members of British common wealth Made up of many religions Geographical Location New Zealand is not just one culture, but made up of many Typically poor people who do drugs Conclusion : New Zealand. (n.d.). Retrieved April 03, 2017, from They are much like Americans Iceberg Model: New Zealand Intercultural Communications New Zealander's are also called Kiwi The rich like wine and dress 1930's style Deep Level Culture is made up of artists Capital City: Wellington Amelia Strmic Intermediate Level National Song: "God save the queen, God defend New Zealand" Intermediate Level: Cell phone coverage is poor Many wealthy Asian immigrants Deep Level (Continued): They love art Surface-Level Stereo Types General Facts about New Zealand Currency: New Zealand dollar or Kiwi Made up of six political parties Language: Maori General Facts about the New Zealand culture Population: 4.7 Million People Mean people Very diverse Religion: most believe in Christianity few are catholic, muslim, hindu etc.. Surface Area: 103,483 sq Mi Value their artwork, take it seriously Queenstown is full of rich people and tourists Discover Great cooks/food Hard working people Literature in New Zealand | Things to see and do in New Zealand. (n.d.). Retrieved April 03, 2017, from Lots of incorrect stereo types of New Zealand Nelson is full of artists and hippies

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