Transcript: Traits of effective leaders (Schiffman, 2011) Basic Assumptions Get into 2 groups and decide what order the following factors rate from least important to most important to employees... taken for granted assumptions How they create culture at Various types of Non- financial rewards Business Innovation... deepest level Source: The Cornerstone On Demand 2013 U.S. Employee Report Attract the best and the brightest Personalized thank-you -Team leader -supervisors -Chiefs (Ink house, 2013) Strong/supportive Leadership Artefacts job enrichment clothing -promotions -opportunity to develop skills -feeling appreciated -formal recognition -opportunity for career growth -good manager How culture is created (Layers) (Business insider Australia, 2013) Flexible work weeks Answers Tell employees how to feel and perceive things Job rotation (Hor & Keats, 2008) 1. Flexible remuneration programs 2. Desirable Culture 3. Innovative environment 4. Acknowledgment of success 5. Strong Leadership 6. Job design 7. Flexible work weeks 8. Work/life balance 9. Career pathing 10. The Exit interview Greater sense of autonomy Job design (Waddell, Cummings & Worley, 2011) Work/life Balance Values (Compton, 2009) Hor, J. & Keats, L. (2008). Finders Keepers: how to attract and retain great employees. Sydney: CCH Australia Ltd. Fowler, Kellie, Motivating and managing the generations. Magazine of Physical Therapy, 12 (3), pp34 Dyck, Toban.(2012, October29)Staff retention(REWARDS).Maclean's, Oct 29, 2012, Vol.125(42), p.52(1) Compton Robert(2009,December) Effective recruitment annd selection pratices 5th edition.CCH.Australia.p.208-2011 Facer II, R & Wadsworth, L (2010) Four day work weeks: current reaseach and practice. Connecticut Law Review. 42(4) pp1031- 1046 DOH, Department of Health (2006) Achieving work life balanceRetention and attraction strategies for WA Health. From:http://www.health.wa.gov.au/worklifebalance/docs/Retention.pdf Dartmouth( 2008 ,May)The Exit Interview .From: Process.www.dartmouth.edu/~hrs/manager/toolkit/employeeleaves/exit_interview.pdf Forbes (2013) No career path, no retention. From http://www.forbes.com/sites/sylviavorhausersmith/2012/11/12/no-career-path-no-retention/ WebFinance, Inc. (2013) Employee Retention definition. Retrieved from http://www.businessdictionary.com/definition/employee-retention.html The Cornerstone OnDemand 2013 U.S. Employee Report Retrieved from http://www.astd.org/Publications/Magazines/TD/TD-Archive/2013/04/Intelligence-What-Motivates-US-Employees-to-Stay-at-Their-Jobs Activity Essential Actions for Creating Work Life Balance Conclusion (Compton.et.al, 2009) Financial reward PR/Media Firm- medium sized -Employers are becoming more aware of the advantages of flexible work hours - Made possible by new technology, which allows employees to work remotely -“Telework”=employee completes some or all tasks off site, pros are a reduction in pollution and road congestion cons are the possible lack of engaging with work culture (opposing views) -One study showed nearly 80% of employees on compressed work weeks are pleased with their schedule, -Studies show allowing more family time/ long weekends, can affect performance positively and mental health of employees (Facer & Wadsworth, 2010) systems & processes Gourmet restaurant can take your pets to work employees can give each other massage credits for a job well done on projects, there is a massage center on site Every Friday employees can unwind and socialize with free beer and wine Maternity leave for mum and Dad plus a bonus Free fitness classes, gyms, and organized intramural sports Free personal assistant service language - Sociable - Conscientiousness - Emotional stability Career pathing Innovative Environment Retention: Week 11 Amy & Tan (Forbes, 2013) (Hor & Keats, 2008) Periodic day(s) off Diversity (age/culture) -Essential component of your life-long career management. -Where will I Be after spending.....here? -Clearly defined career path unwritten rules of behavior Challenge Can be in form of financial or non-financial reward The objective is to satisfy employees ego needs for: reputation, status, self esteem and recognition The Ink House (USA) Valuable gift -Jewelry -Vacation trips 1.Flexible Remuneration reduce repetition and mechanistic tasks Google- The 80/20 rule allows 80 per cent of time to their primary job and 20 per cent working on passion projects that they believe will help the company (business dictionary.com) Promotion -Improve status -enhance self- esteem (Hor & Keats, 2008; Trading economics, 2013) 1. Internal hiring 2. Remove obstructions 3. Open communication 4. Overseas transfers 5. Deferred bonus scheme Provides intrinsic rewards through motivation and encouragement Bonuses -Money -issue Shares/ dividends (business dictionary.com) 10 strategies in 10 minutes! -Flexible working hours -Providing more part time jobs with more shifts and less working hour -Flexible leave arrangements- Sick leave, wedding (DOH, 2006) Norms
Transcript: Relevance to Chapter 14.... Workers’ Compensation & Stress-Related Disability Claims All Canadian jurisdictions provide benefits for post-traumatic stress caused by a workplace incident Limited or no coverage for chronic stress Employer’s “due diligence” Let's explore deeper... Application: How this will affect us as employees Implications of this on being a manager ? Kitten Mittons Greg, Ellen, Jane, Jennifer Burnout "Total depletion of physical & mental resources caused by excessive striving to reach unrealistic work-related goal" Facts about employees' mental health: Job stress has a negative impact on the entire business Societal and cultural factors Small business vs. larger business maintenance of mental health Job Stress Can lead to depression, accidents, & reduced productivity Main sources are environmental & personal factors A modest level can positively challenge someone at their job “There are so many hidden costs ... Absence alone doesn't reflect the effect on other workers, their productivity, on customers, and so on. There's a major ripple effect that has a lot of soft costs that are very difficult to track.” -Stephen Fletcher Article: "Mental health in workplace matters more than you think" Article discusses: Emphasis on physiological safe work place Increase in mental disability claims predicted to be leading cause of disabilities Companies implementing mental health programs
Transcript: We can't press teachers to develop (new) and alternative sources of assessment (For students) and then evaluate teachers the same way we did in 1950"(McGreal, p.145) Think about your school's evaluation process. What are some good aspects to it and what are some areas for improvement? Willing to share? charts, charts, and more charts in this chapter! The components 1. preobservation conference collect information about the lesson and the class discuss the teacher's lesson plans objectives 2. the classroom observation collect data based on questions posed in the preobservation conference 3. Analysis of the data from the lesson and planning of post observation conference cite evidence from the anecdotal record discuss the strenghts and weaknesses of the lesson 4. the postobservation conference the purpose of the conference is to review the lesson discuss the lesson with the teacher and assist the teacher in reflecting on the less affirm positive teaching techniques and assist in identification of teachniques that will improve instruction and student learning (within 24 hours) the conference checkup so... "Teachers need feedback on their performance. If they are doing well, they need to be told' if they are not doing well, they need to be told and helped" (Smith, p.145). That's all there is to it! Chapter 6 Supervision & Evaluation
Transcript: Assessment Center solution AC job interview An AC is more valuable than a job interview
Transcript: Bettering Our College Together Mission The QVCC Alumni Association strives to continue meaningful engagement to all past, present and future QVCC students. The Alumni Association will work as ambassadors to the college to outreach and develop our alumni presence to further life-long relationships. QVCC Alumni Association Focus Engage Students and Alumni The Change Welcome to Alumni Association Dinner Current Event (Pre-Grad Ceremony) Alumni Attendees Information about resources post-grad Head shots/Photo booth Updated Contact Information Who Alumni Advisory Committee Student Government Association Benefits Network for students Job Opportunities Accumulated Impact Alumni Giving Alumni Help Students The Impact Impact First Step This event is the first step in a future of foster life-long connections to the college! We LOVE our Alumni!
Transcript: •Harmonizing body movements to the rhythm of musical accompaniment. •Coordinating dancing with that of partners or dance ensembles. •Attending costume fittings and makeup calls associated with dance performances. •Maintaining character throughout the entire performance. •Attending all mandatory rehearsals and dance classes. Recognizing Contributions Facilitating the transfer of training: •Provide employees with opportunities to demonstrate what they learned during performances and role play Alleviating negatives: •Realistic job preview through interview process •Day-in-the-life program •High specificity •High strategic congruence Training Justin Kopacz Grant Carlton Recognizing Contributions Selection Validity Check •Job Seasonality •Mid-range pay Potential Changes in KSAOs •Employees will complete a survey covering how comfortable they are with their coworkers before and after the training Training 4 Most Important Tasks: Selection Ratio Training Would it be legal to deny employment to someone with one arm? Job Analysis •Requires a base level gained •Compare it to the pre-test Our all inclusive, fun, family theme park will be fun for kids of all ages! Featuring thrill rides and high-energy, live performances, FunLand will be Athens' newest family attraction! K: •Knowledge of choreography & performance etiquette •Knowledge of theme/time period/genre S: •Instructing •Speaking A: •Stamina •Flexibility O: •Charisma •Conscientiousness K: Check performers and choreographers by how successful their shows are and how well they fit the theme. • If performers consistently produce unsuccessful performances, the theme park’s reputation for quality entertainment may suffer O: Have peer evaluations to measure other performers’ overall perception of factors such as personality fit • Performers who do not fit work culture or show negative traits (Neuroticism) lead to increased turnover and decreased job satisfaction Selection ratio: .20 • 15/100 successful performers hired • 5/100 unsuccessful performers hired • 10/100 successful performers not hired • 70/100 unsuccessful performers not hired Selection Validity Check Person Analysis •Every performer must be trained to ensure flawless execution of the script Organizational Analysis •Only as good as the weakest link •Yes, due to the job description. •The applicant must show endurance, strength, and the ability to “wow” clients. •If the applicant with one arm satisfies job requirements without reasonable accommodation, then it is illegal. •Americans with Disabilities Act (ADA) Supporting Affirmative Action Behavioral Observation Scale •Role playing: ensures proper transfer of knowledge and skills •Show various videos of proper form and execution expected Recruitment Selection Validity Check Legal Selection •BOS scale •Superior rating= 3% annual pay raise •Dance •Design specific shows to align with various sections of the theme park •Train/exercise •Maintain character at all times Negatives Utility: 55% Performers Line of Sight: Entertainers want to get 3% raise so they work to make the shows superior Performance evaluation: •Behavioral Observation Scale •Once a month Job Legal Selection Legal Selection: Disability Hiring Benefits of developing a training program: •Recruit young talent •Develop talent in-house •Retain key performers •Alleviate labor shortage •Classroom instruction: Trains proper choreography S: Hold regular performance evaluations to reveal whether a performer actually has and/or maintains the required skills such as effective communication skills. • If a performer has bad communication skills, the result may be tension, confusion or animosity among performers. KSAOs •Central Job Training: On-Stage Performance Task Analysis •Focus on knowledge of choreography, performance, theme and public speaking skills Task Statement •Perform in front of park guests using practiced script in order to improve customer satisfaction •Provide a post-test of knowledge learned after training. Cooperation: Encourages entertainers to work together to choreograph enjoyable shows •Unique and challenging shows require high skill level and broad skill set. •Despite large number of performers applying, few will be fully qualified. Legal Selection - Disability Hiring Kahja Washington Caroline Micklow Where we'll recruit •Performing arts schools •Competitors How we'll recruit •Empower employees (work with choreographer) •Development program perk Labor Shortage HR Project Performance Management Performance Management increase in accuracy Selection Validity Check Selection Training Instrumentality: Superior performance = 3% pay raise K: Give a written exam to test knowledge of the show's theme S: Structured interviews reveal communication skills necessary to work with a group and be a choreographer Would it be legal to deny employment to someone who is deaf? Training FunLand! $18.00 per hour Why? •Product-Market Competition Analysis •Labor-Market Competition Analysis •Market Pay Survey
Transcript: "Global warming is a buildup of six types of heat-trapping gases in the Earth's atmosphere." (Greenblatt 2) "These gases are called 'greenhouse' gases because they act as a greenhouse by retaining the sun's heat in Earth's atmosphere." (Greenblatt 2) Interviews Do Average Citizens Understand What Global Warming Is? Q5: Do you believe that the government is doing anything to fix global warming? L: "No. The government holds a COMP Conference each year to discuss the matter, but nothing has been done about it. The US has stopped the progress on global warming and even persuaded New Zealand and Canada to pull out of the Kyoto Protocol, which is ending this year after 15 years." C: "They're researching it." The Kyoto Protocol (1997) Global Warming #17 Interviews Con't Q2: Do you believe global warming is a major issue? L: "Yes." C: "No" Q4: Do you think anything should be done about global warming? L: "Yes. We need to do two things: 1.) Limit the amount of carbon emissions into the air. This can be done by using renewable energy, using more effective means of transportation, and stop the burning of fossil fuels. 2.) We need to be prepared for higher temperatures. Stronger and more rich countries should offer aid to poorer countries that will be in need at times of disasters." C: "No. Things are already being done to fix it and no more should be done." Q6: The US is having nothing to do with global warming because they believe it will inhibit economic growth, is there another solution? L: "Yes. We must take it very very seriously. There has been an increase in hurricanes, drought, forest fires, and other natural disasters. We need to cut carbon emissions by stopping overusing or wasting products we already have, weatherizing homes with new doors, windows, and insulation, increasing mass public transportation, changing cars to electric, and moving our electric source closer to home. This will also increase job opportunities in the US." C: "Yes. Cut out all unnecessary travels, learn what your carbon footprint is, live green, lower heating, and support nuclear power." What is Global Warming? Q3: Have you noticed any changes that could be a result of global warming? L: " Yes. The average temperatures have increased, as well as the intensity of natural disasters. Also, the polar ice caps and glaciers are melting at an incredible rate." C: "The summers have gotten hotter, storms are coming more often and are more sever, et al." Cooper, M. (2001, January 26). Global warming treaty. CQ Researcher, 41-64. Retrieved from http://library.cqpress.com/cqresearcher/ Greenblatt, A. (2009, January 9). Confronting warming. CQ Researcher, 19, 1-24. Retrieved from http://library.cqpress.com/cqresearcher Cooper, M. (2001, January 26). Global warming treaty. CQ Researcher, 41-64. Retrieved from http://library.cqpress.com/cqresearcher/ "The greenhouse effect." (The Greenhouse Effect, in EPA Global Warming Site: Climate, U.S. Environmental Protection Agency, January 7, 2000, http://yosemite.epa.gov/oar/globalwarming.nsf/content/Climate.html (accessed January 17, 2008) ).Opposing Viewpoints Resource Center. Gale. In 1997, industrialized nations from all over the world met in Kyoto, Japan to discuss how they could reduce the amount of green house gases in the air. It was agreed that each nation would reduce their green house gas emissions by 5% below 1990 levels. Minneapolis Mayor R.T. Rybak said "I was one of the many Americans outraged when my country would not sign the Kyoto Protocol. The federal government dropped the ball on a critical environmental issue." Bibliography Global warming is indeed a problem that should be taken very seriously. It is man- made, therefore average people should focus on fixing it. Interviews Con't (Again) Conclusion Q1: Can you please explain to me what global warming is? L: "The temperature of the Earth is being raised by green house gases. Chemicals are released into the air, the most abundant being carbon dioxide and methane, and get trapped in the atmosphere; this allows more heat to be trapped. However, certain levels do bounce back out. The levels of carbon dioxide has increased by 145 parts per million in the past few years. Global warming is definitely caused by people through the use of fossil fuels." C: "The average temperature of the earth is increasing." By: Azure Decker
Transcript: Legal, Ethical and Professional Issues in Behavioral Healthcare MHS 4703 University of South Florida Paul G. Stiles Position Presentation By: Yasmeen Qandil Birth Control Pills Should it be OTC? YES! There is no risk of overdose Easily accessible Lowers the rate of abortion What Are The Benefits of OTC Birth Control Pills? Shares the same ingredients as OTC emergency contraceptives but a lower dosage Of 135 countries, 96 countries have OTC birth control access. Other OTC drugs carry more serious risks and side effects No Risk of Overdose Birth control would become easier to obtain by teens, immigrants, and uninsured women It is less complicated to take a trip to the drug store than to go to the doctor and wait for a prescription. It would eliminate 3rd party insurance companies ultimately reducing the cost of the drug Easily Accessible OTC birth control lowers the risk of unwanted pregnancies Researchers found that if women were able to obtain oral contraceptives without a prescription as a covered health insurance benefit, there would be an 11 to 21 percent increase in the number of women using the Pill. As a result, the rate of accidental pregnancies in the U.S. would decrease by 7 to 25 percent. Easier access to birth control could ultimately put an end to abortion restrictive laws. Lowers Abortion Rate It is not covered by insurance There is a decrease in privacy It increases the use of hormonal drugs Disadvantages to OTC Birth Control Bringing birth control to the shelves of drug stores would mean that women would have to pay out of pocket. It would no longer be free for those with insurance companies that cover the full cost Not Covered By Insurance The cost of birth control would decrease OTC birth control would be a lot less expensive to those who are already uninsured. Affordability is Access Act (ensures otc birth control pills are covered without cost sharing and without requiring a prescription) HOWEVER... Purchases would become public and anyone would be able to see some one check out with birth control Patient-Doctor confidentiality Decrease In Privacy Methods of birth control such as condoms and emergency contraceptives are already over the counter However, Making Birth control pills over the counter would increase the use of hormonal drugs If you are not knowledgeable about what your body needs, you may be damaging it Increase Use of Hormonal Drugs However Birth control is safe to use Women are responsible and knowledgeable enough to care for Birth control should be over the counter because: There is no risk of overdose It would become easily accessible It lowers the abortion rate Conclusion
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