Transcript: About Dunkin Donuts When Dunkin’ Donuts founder Bill Rosenberg opened the first Dunkin’ Donuts in 1950, Dunkin’ Donuts is the world’s leading baked goods and coffee chain. Dunkin’ Donuts sells more than 1.5 billion cups of coffee globally every year. Dunkin’ Donuts has led the donut category for more than 60 years, and sells more than 900 million donuts in the United States every year. Our Commitment to Corporate Social Responsibility CORPORATE SOCIAL RESPONSIBILITY provides Dunkin' Brands with a central frame of reference for organizational decisions, strategic goal setting and behaviors that respect all of our stakeholders. Corporate Social Responsibility is also a way to formalize our tradition of doing what's right for our consumers, franchisees, employees and the communities we serve. Our Vision: Serving Responsibly To be recognized as a company that responsibly serves our guests, franchisees, employees, communities, business partners, and the interests of our planet. Our Priorities Our People: From our employees and franchisees to the farmers who grow our coffee, we believe in treating everyone with respect and fairness so they are empowered to reach their goals. Our Guests: We are passionate about offering our guests delicious products they will enjoy, giving them plenty of menu options, and providing accurate nutrition information so they can make the best choices for themselves. Our Neighborhoods: We are dedicated to serving the basic needs of our local communities – from providing food for the hungry and support for children’s health and wellness, to ensuring our neighborhoods are safe and secure. Our Planet: We recognize that everything we do has an impact on the environment. From the materials we use, to the way we construct and operate our stores, we are committed to adopting better, more sustainable approaches whenever possible. November 2010 WITH DUNKIN’ DONUTS, SUPPORT FOR THE TROOPS IS IN THE BAG: PURCHASE TWO ONE-POUND BAGS OF DUNKIN’ DONUTS COFFEE, AND DUNKIN’ DONUTS FRANCHISEES DONATE ANOTHER TO THE USO Dunkin’ Donuts announces goal of donating up to 100,000 pounds of coffee to U.S. Military At Dunkin' Brands, community is the heart of our business. That's why we established The Dunkin' Donuts & Baskin-Robbins Community Foundation. Working in partnership with Dunkin' Donuts and Baskin-Robbins franchisees across the country, the Foundation serves the basic needs of our communities through food for the hungry, safety and children's health. It's what we do every day. Low Calories of Dunkin Donuts Bacon, Egg, & Cheese in a wrap - 210 calories Hash Browns - 200 calories Hot Apple Sider - 120 calories The Bad of Dunkin Donuts Posted Jun 3, 2011 12:07 PM CDT A Philadelphia woman is suing Dunkin' Donuts, saying a worker mistakenly put sugar in her coffee that ultimately caused her to go into diabetic shock. Danielle Jordan's lawsuit claims she asked for artificial sweetener to be added to her coffee during a June 2009 visit. After she downed the drink (that's right, downed), Jordan says she became dizzy, light-headed, and ended up making an emergency trip to the hospital. June 07, 2011 12:00 AM The state has fined two owners of a handful of local Dunkin' Donuts franchises for violating child labor laws. Timothy E. Cloe, 44, of Dartmouth and Sebastian Agapite, 46, of Canton have been fined nearly $6,000, according to Attorney General Martha Coakley's office, for violations at chain locations in Dartmouth, Fall River, Westport and Fairhaven. An audit of the company's records revealed that those franchises employed minors without work permits during 2008, according to a statement from Coakley. POSTED: 10:27 pm EDT August 13, 2008 MANCHESTER, N.H. -- Two New Hampshire residents who are disabled are demanding an apology from Dunkin Donuts. They said they were told their service dogs were not allowed inside a store in Manchester last month. Kiersten Niles said her service dog, Loretta, is trained to help her with seizures and hearing. Niles said she walked into the Dunkin Donuts at 1015 Elm St. in Manchester on July 18 but was told Loretta was not welcome. High Calories of Dunkin Donuts Average Donut - 300-490 calories Blueberry Muffin - 500 calories Overall, we think Dunkin Donuts a very responsible business. Work Cited http://news.dunkindonuts.com/dunkin+donuts/dunkin+donuts+news/dunkin+donuts+iced+coffee+survey.htm http://news.dunkindonuts.com/press_file.cfm?presskit_id=2 http://news.dunkindonuts.com/dunkin+donuts/dunkin+donuts+news/dunkin+donuts+uso+free+pounds+coffee.htm http://www.dunkinbrands.com/foundation/page.aspx?section=about http://www.dunkindonuts.com/content/dunkindonuts/en.html http://www.newser.com/story/120150/woman-sues-dunkin-donuts-for-adding-wrong-sugar-to-her-coffee.html http://www.southcoasttoday.com/apps/pbcs.dll/article?AID=/20110607/NEWS/106070319 http://www.wmur.com/news/17185784/detail.html
Transcript: MUST COMPLETE APPLICATION (Step 1)- Gets reviewed by franchise team •2nd Step: Business plan: •3rd Step: Financial Review •4th Step: Approval •5th Step: Grand Opening Why Is Dunkin Donuts Successful? Dunkin' Brands Number One In Coffee Sales & More Number One In Customer Loyalty, Six Years Running We recommend that Dunkin Brands move forward with expanding our Dunkin Donuts stores into Mexico City, Mexico with 1 pilot store in the Centro Banamex Convention Center. Resources Brand Strength How business operates: Great Support Stock Market TRAINING FOR FRANCHISEE: Passion International Operations Available Market Recommendation Field Based Support Professionals94% Brand awareness Business Building Partnerships Dunkin’ Donuts Flavors Around the World Franchising support team includes development, construction, operational support, training, and field marketing managers. Each team member teaches the franchisee the different processes of the owning a Dunkin' Donuts franchise and makes sure that they are prepared to fun a Dunkin' Donuts. Have to check off three things that may be a requirement for you to start a Dunkin Donuts Franchise. 31 countries over 3,000 stores $663 million Community Commitment Serve Responsibly Cater to Guests Inclusion and Diversity Matter Strong Principles COMPETITION: Locations STARBUCKS KRISPY KREAMS Finance History of Dunkin’ Donuts … A Most Successful Business $663 million revenue from internation sales in 2012 1946 Quincy, Massachusetts Franchising $663 million revenue from internation sales in 2012 1946 Quincy, Massachusetts Franchising 12% William Rosenberg $663 million revenue from internation sales in 2012 1946 Quincy, Massachusetts Franchising Kimchi Croquette : Korea Wasabi Cheese and Seaweed Cheese Pork Floss Donuts : China Singapore Lychee and Dorian : Indonesia Cheese Topping, Black Cheese Topping Indonesia Annual Report
Transcript: Hoesly and Lewey Production We decided to choose this franchise because we love food and Dunkin' is one of our favorite restaurants. Monroe and the surrounding towns would benefit from the addition of this franchise. America runs on Dunkin'!! advertising Commercial Franchise Fee and Start Up Costs Fees Preferred operational experience by one or more partners in a food/beverage or retail environment. Graduate college with some sort of business background. Marketing Skills Support Qualifications Franchise Fee: $40,000-80,000 Royalty Fee: 5.9% Total Investment: $368,900-1,735,700 Why we chose Dunkin' Donuts Building Requirements 52 varieties of donuts! They sell over a billion cups of coffee per year. Established in 1950. 7,000 shops worldwide. Interesting Facts 5.9 % of profits go back to the franchise due to royalty fees. population has to be over 15,000 Even though Monroe only has a population of around 10,000, we believe adding a Dunkin' Donuts to Monroe would be a large money maker. 1st surrounding towns like New Glarus, Monticello, Brodhead, Juda and Argyle would flock to Monroe for the Donuts. 2nd during cheese days Monroe gets a lot of people that would buy donuts. 3rd High Schoolers would be loyal customers. franchise will help with getting the business started and showing the owner how to manage the business efficiently. Receive ongoing support from Dunkin' Donuts headquarters in the way of newsletters, company meetings, a toll-free phone line for general assistance, a grand opening and field operators to evaluate the store. The company also will teach you their security and safety procedures. 1/4-2 acres 1,200-2,600 sq feet Has to include drive thru Ceiling 11 feet 10 year lease with two, 5 year options to renew. A public restroom. Requirements
Transcript: When was Dunkin' Donuts Founded??? 1950 Offers: Doughnuts Hot & Cold Coffee Drinks Bagels Breakfest Sandwiches Baked Goods 2013 Franchises Had Franchise Fee/ Range of Fee$!!! $$$ Royalty FEE $$$ Total Investment Range.... Training offers : Avliable at Headquarters: Varies 2 types Of Support that are Offered : on going support- newsletters meetings toll-free phone line grand openings Marketing Support- Regional Support Ranked in 2013 & 2014 in franchise 500 list: Terms Of franchise Agreement!!! Seeking Franchises, Yes: Franchises is seeking new units internationally Term of Agreement NOT renewable.... 7.5556 #13 (2013) , #10 (2014) $40,00 -$90,00 5.9% $294,000 -$1,523,100 Term of Agreement NOT renewable 1950
Transcript: It was orignally named "Open Kettle" in 1948, but its name was changed in 1950 http://news.dunkindonuts.com/dunkin+donuts/dunkin+donuts+news/dunkin+donuts+announces+india+entry.htm Dunkin' Donuts is 12th most 12!!!! The Dunkin' Donuts and Baskin Robins Community Foundation is a charity that gives money towards helping miltary people and their families. Out of 100, Now, Dunkin' Donuts is one of the, if not the most, successful donut business in the world. First, look for a franchising oppurtunity in your area Then you can fill out an online form to start a franchise with them Startup Fee: $179,000- $1.6 million Yearly Fee: $40,000- $80,000 D.D.B.R.C.F Fact: Only 1.96% of Dunkin' Donuts Franchises have failed to pay back their loan http://www.franchisedirect.com/top100globalfranchises/rankings/ http://en.wikipedia.org/wiki/Dunkin%27_donuts http://www.boston.com/business/gallery/dunkin_donuts_history?pg=4 And by 1979, they were up to 1,000 franchises With a contract signed, Dunkin' Donuts wishes to open over 500 new franchises in India over the next 15 years. http://www.ehow.com/how_2073631_open-dunkin-donuts-franchise.html franchise What do they sell? If you need more information or you are having any problems, you can simply go to www.dunkindonuts.com and look for nearby stores, or you can contact the Headquarters in Canton, Massachussetts. Yearly Revenue? As A New Franchise Owner, You Will Also Have Access To: Company Newsletters Company Meetings Free Assisstance from Headquarters And Store Inspections In 2011, Dunkin' Donuts made $5.5 billion in revenue in The World. Works Cited http://www.payscale.com/research/US/Employer=Dunkin%27_Donuts/Hourly_Rate Requirements For The Owner Of the Dunkin' Donuts: http://www.dunkindonuts.com/ Also, there are over 10,000 Dunkin' Donuts franchises worldwide Must attend basic training at Dunkin' Donuts headquarters Must hire a minimum of 16 employees All must work part time You must also learn the basic safety rules and procedures of a Dunkin' Donuts workplace Future Plans? http://www.bizquest.com/franchise-for-sale/dunkin-donuts-franchise/?gclid=CKfn7YaeoK4CFQff4AodKB9f4w By 1982, Dunkin' Donuts began to be nationally popular and started to make commercials. By 1963, Dunkin' Donuts had opened 100 franchises. http://franchise.org/Search-Results-Blue.aspx?SearchString=dunkin+donuts http://www.dunkinbrands.com/foundation/page.aspx?section=about&page=grants Dunkin' Donuts was founded by William Rosenburg in 1950. If you are short on the startup requirements, you can apply for a loan from Dunkin' Donuts They also wish to continue to add a multitude of breakfast foods to their menu over the next few years If you work at Dunkin' Donuts, you can make $7.12- $15.05, depending on your position. Dunkin' Donuts sells a collection of breakfast foods and many different flavors of donuts and coffee. How To Start A Dunkin' Donuts Franchise? Nowadays, Dunkin' Donuts is one the most successful franchises and sells their coffee and donuts worldwide Over the years, Dunkin's Donuts have added multiple breakfast items. Things like their "munchkins", (donut holes), bagels, breakfast sandwiches, and even muffins successful
Transcript: Strategic Management Goal: Double its 7000 stores next 20 years SWOT Analysis 2,440 International Stores 2005-2010 - 125% increase Largest Retailer of Coffee Advertising Recession = cheaper, sugary, warm snacks/drinks Opportunities Several Distribution Centers Strengths Low barriers to enter market Well known for high quality goods Expanding - 3/4 of stores in US Corporate Strategies Celebrate loyal customers Over 60 years old Company Overview 6,400 Domestic outlets 60 years old Placement - high quality, busier locations - add kiosks/store outlets in high traffic areas - increase visibility = more business Growing Ad Campaign Unique niche in breakfast market Porter's Five Forces Ensures fresh tasting coffee Name Brand Ingredients New York Giants - Eli Manning No big Media Advertising Airports - New Stores: India and Guatemala Dunkin' Donuts Betting Dollars on Donuts Easy start up business Questions? Relaxing atmosphere Potential Entrants More expensive Seattle Washington - 1640 stores Tough Competition Specialty Drinks Kiosks in Fenway Park, Yankee Stadium and Boston Garden Coffee drinkers are loyal Quincy, Massachusetts Future Issues Two firms come together to sell and distribute products or services Mobile Wallet Systems International Presence Pillsbury, General Mills and Tropicana Brewed throughout the day Partnerships Growth Threats Co-branding - adds menu diversity China - Dried pork and seaweed Korea - Kimchi Croquettes India - Lentil and coconut Brewing Coffee Typically busy New shops - grocery stores, ball parks and lodging New to breakfast sandwich market Smaller, cheaper companies growing Continued Expansion Increase Development Supplier Alliance Global Expansion Threat of Substitutes Attract new customer base Expanding at a rapid growth rate Strategic Alliance Expanded Menu - attracts NEW customers Coffee Buyer Power Weaknesses High quality price of coffee beans Healthier lifestyle trends 1,700+ locations Supply ingredients used daily Losing small neighborhood atmosphere Located in accessible area Kiosks in Boston, Dallas-Fort Worth and New York City Other options - tea, soda, protein shakes Other beverages Brand Recognition Distribution Alliance Additional Supplier Alliances - new relationships with companies WHY? Competitive Advantage Pillsbury, General Foods, Tropicana and Rich Products Menu expansion Strategic Alliances - Big Role Threat of substitute inputs Firms come together to guarantee smooth and timely flow of products Located in neighborhoods 1 billion brewed coffee cups per year Coffee = 62% store revenue Founder: William Rosenberg Mid-Atlantic Center Innovative products may fail Copy-cat brands Each pot is ground before brewing Only uses Arabica Premium Beans Different Tastes = Different Menus Donuts - Europe, Asia, Middle East, Latin and S. America NFL, MLB, and NBA Coffee uses 100% Arabica Beans Rapid Growth Source of beans 1950 Largest baked goods and coffee chains in the world Quality Starbucks - tough, wealthy competitors Available Substitutes Globalization and Multi-Domestic Strategy Yes Supplier Power Part of J.M. Smucker Company New celebratory advertisement YES! Whitney Koch Cara Nicole Gooch Matt Allen Cameron Farmer
Transcript: Hire at least 16 employees to help you run the store. Have them undergo training before implementing them into the business. Location/Training The owner himself decides where he wants to start the business. Dunkin Donuts franchising support team includes development, construction, operational support, training and field marketing managers. Employees By: Tyler Collins and Paxton Larson Donuts Bagels Coffee Biscuits Croissants Muffins Sandwiches Chicken Soup Waffles Cookies Oatmeal Smoothies Products Cost You must pay an initial investment of $179,000 to $1,600,000 to start the franchise. Pay a yearly franchise fee of $40,000 to $80,000. Dunkin' Donuts
Transcript: Dunkin' Donuts Original form: Dunkin' Donuts ads are found on tv in commericals, in radio commercials, in newspapers, and in magazines. America runs on Dunkin'. If-then-form: If America runs , then it runs on Dunkin'. Inverse form: If America does not run, then it does not run on Dunkin'. Converse form: If it runs on Dunkin', then America runs. Contrapositive form: If it does not run on Dunkin', then America does not run. (cc) image by nuonsolarteam on Flickr 2nd step Spark 1st step
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