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Customer Persona Template Powerpoint

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Customer Persona & Customer Experience

Transcript: Workshop Series KNOW & WOW YOUR CUSTOMER PERSONA MEETS EXPERIENCE Presented By: Allen Pinto About ABOUT CYBER NETWORKS In business over 10 years & Worked on 300+ Projects OUR BRANDS WHAT WE DO We develop & implement custom web applications and cloud solutions that improve business efficiency OUR PHILOSOPHY PARTNERS It’s Important Our Customers Grow, For Us To Grow. CUSTOMERS Customer Persona CUSTOMERS ABOUT MYSELF 18 Years Industry experience across different verticals About QUALIFICATION Master of Entrepreneurship and Innovation Post Grade Diploma in Marketing Bachelor of Commerce OTHER INTERESTS Love cooking & Music Technology enthusiast Mentor Start ups ABOUT CYBER NETWORKS In business over 10 years & Worked on 300+ Projects OUR BRANDS WHAT WE DO We develop & implement custom web applications and cloud solutions that improve business efficiency OUR PHILOSOPHY PARTNERS It’s Important Our Customers Grow, For Us To Grow. CUSTOMERS Local Google search Not traditional advertising Local SEO We now live in an online world Local Area Marketing Online reviews Not recommendations The way people discover, evaluate and trust Local Businesses has changed for good Ready to purchase Not ready to be sold to Online is driving offline sales Web Aura How can Cyber Networks help you ? Web Aura Your ‘Near me’ managed marketing solution How does WEB AURA help your business ? Create Digital Profiles Drive More to Traffic Reach More Customers Listing Management Managed Posting Manage Online Reputation All This and More Starting $ 89 Per Week Per Location Thank you Thank you 1300 551 943 Questions ?

Customer Persona

Transcript: Customer Persona Intro Who is She? What Are Her Challenges Unmet Needs Sarah Introduction ITM Student Sarah Sarah 4th Year Business Technology Management Student at TMU Looking for a career in the security technologies Has a limited professional network Resides in Toronto 23 Years Old Upper Year Student Looking to Start Her Career Unmet Needs Unmet Needs No Network Lack of Professional Network Building a professional network is crucial for career success, and many young graduates need assistance in this area. Upon leaving school, they do not have the right connections to find the right opportunities Lack of Skills Lack of Relevant Skills Even with a degree, many young graduates lack the hands-on experience and specialized skills that are required for many jobs. Bad Market Tough Job Market Many recent graduates need help finding job opportunities that align with their skills, experience, and career goals Fears and Challenges Fears and Challenges INSURANCE HOLIDAYS AND VACATIONS How to Help What Helps? Networking Networking and Support The platform will provide Sarah with a forum to connect with other professionals in her field, build her network, and make valuable connections that can help her advance her career. She will also be able to ask questions in a safe space, free of judgement or hrassement E-Learning E-Learning The platform will offer online courses, workshops, and other resources to help Sarah develop her skills and knowledge. By taking advantage of these resources, Sarah can continue her education and become more competitive in the job market Career Oppurtunity Oppurtunities and Placements The platform will allow Sarah to search or match for and apply for job opportunities that are relevant to her interests and skills. By using this platform, Sarah can access job openings that may not be available through other channels and receive recommendations and references

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Transcript: Nobody knows babies like we do! Quality products . Good Customer service. Every Kid really loves this store.. BABYLOU ABOUT US About Us BabyLou was established in 2004. It has been more than a decade since we started, where we have ensured to take care of every need and want of every child and infant under one roof, true to the caption “NO BODY KNOWS BABIES LIKE WE DO”. Our benchmark is to provide 100% customer service and satisfaction and continue to deliver the same with a wide range of toys, garments and Baby Products. Play and Create We Are Best 01 02 03 Block games Building Blocks help Kids to use their brain. PLAY TO LEARN in Crusing Adventures Our Discoveries Enjoy a sunny vacation aboard a luxury yacht with the LEGO® Creator 3in1 31083 Cruising Adventures set. This ship has all the comforts you need, including a well-equipped cabin and a toilet. Sail away to a sunny bay and take the cool water scooter to the beach. Build a sandcastle, enjoy a picnic, go surfing or check out the cute sea creatures before you head back to the yacht for a spot of fishing. Escape into the mountains Disney Little Princes in Also available for your Babies..... Also... Out of The World… Our reponsibility BABYLOU…. Our Responsibility All children have the right to fun, creative and engaging play experiences. Play is essential because when children play, they learn. As a provider of play experiences, we must ensure that our behaviour and actions are responsible towards all children and towards our stakeholders, society and the environment. We are committed to continue earning the trust our stakeholders place in us, and we are always inspired by children to be the best we can be. Innovate for children We aim to inspire children through our unique playful learning experiences and to play an active role in making a global difference on product safety while being dedicated promoters of responsibility towards children.

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