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Milestones: From Prepaid eVouchers Distribution to Electronic Payment Services

Electronic Payment Services for Africa Products and Services
by

Elias Tayeh

on 28 March 2017

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Transcript of Milestones: From Prepaid eVouchers Distribution to Electronic Payment Services

Electronic Distributors & Technology Providers
Now Prepay
Privately Owned - A subsidiary of Logistics International group of companies
Established in 2014 with offices in 4 continents
Uses VendeTek’s Systems Inc. platform (eFresh© )
Deployed
International presence in: Canada, USA, Brazil, China, Nigeria, UAE, Sudan, Kenya, Ethiopia, Sierra Leone, Thailand, Afghanistan, Angola & Mozambique
Now Prepay

Turnkey Tech Solutions
Operating a network of 2000 POS Terminals in Mozambique with expansion plans to reach 5000 Terminals:
Official Electronic Distributor for Vodacom, MCEL, Movitel, IN, TDM, Startimes, DsTv & GoTv
Master Distributor for eMola (Movitel’s eWallet)
Final Stages in becoming Electronic distributors for EDM (Electricidade de Mozambique)
Final stages of launching an agent-banking project with 2 major African banks
Final stages of launching a Micro-Insurance project with 3 major African Insurance companies
Mission & Vision
S E R V I C E S
Enable mobile wallet users to pay any bill, send money to any phone
Enable any employer to pay to any mobile /card– batch payments
Enable spending & cash out at any of our 15,000 UAE retail locations
Enable cash out via our 800 cash ATM/kiosks
Provide cross border top up & remittances to/from phone wallets
Connect to all UAE banks to allow transfer to/from phone wallets/cards
Expand to GCC and MENA markets for regional electronic payments services
Create a UAE national electronic and card payment service
Use GBS and partner 15,000 locations for payment services
Combine the roles and markets for Merchant Acquisition and Payment Processing for the Card Payments Industry and Electronic Payment Services, from merchant and client acquiring, through to transaction processing and billing & cash collection to customer support and POS maintenance)
Acquisition
Third party processing
Issuing and Card Payments Service
Credit & Debit Cards
• Prepaid Wireless
• Prepaid Long Distance Etisalat and Du eVouchers
• Direct Top-Up
• Mobile Wallet
• Stored Value Cards
• Utility Bill Payments (DEWA, ADWEA, SEWA)
• Loyalty
• Money Transfer
• Salary Transfer/Micro-Finance
• eDirham (Government Payments)
• Event Tickets
• Traffic Fines Payments
• Salik (electronic toll gate)
• Parking Payments ( Dubai, Abu Dhabi and Sharjah )
The Ecosystem
Merchant Acquisition
Client Acquisition
Transaction Processing
Statements and Billing
Cash Collection
Customer Support (Call Center, Training, Technical Support, POS Maintenance)
Card Payments Services
Solicit merchants to accept the network-branded payment cards and relevant electronic payment services
Ensure that merchant meets the network requirements for financial stability and other conditions
Provide merchant with the necessary PoS equipment and training
Sign merchant agreement
Merchant Acquisition
Merchant Acquisition
Client Acquisition
Transaction Processing
Statements and Billing
Cash Collection
Customer Support (Call Center, Training, Technical Support, POS Maintenance)
Card Payments Services
Provide alternative payment solutions to
Ensure that merchant meets the network requirements for financial stability and other conditions
Sign client agreement
Client Acquisition
Manage the authorization process between merchant and the issuing bank (server duties)
Capture the sales transaction data (once daily or real-time depending on merchant's transaction volume)
Transaction Processing
Collect funds from issuing bank to reimburse the merchant
Transmit transaction data between merchant and issuing bank, who in turn charges customer accounts and remits funds through the network to the acquirer, less the issuing bank's fees.
Credit the merchant's account - net of fees paid to the issuer, the payment network and the acquirer (24 to 72 hours after purchase transaction)
Statements and Billing
Collect funds from merchant for electronic payment services rendered
Transmit transaction data between merchant and client account, who in turn debits customer accounts
Issue bulk payments to institutional clients for customer payments through the electronic payment network.
Cash Collection
Merchant assistance from PoS installation to training
Call center for merchant complaints and queries
Merchant Support
OLD technology
is expensive
and inefficient
Cost of Frauds
Cost of Scaling up
Cost of time to migrate
Cost of hr / requisite skills
Cost of data ownership & protection
OPPORTUNITY COSTS
Cost of new
Standards
Cost of
Compliance
Cost of maintenance
Cost of Migration
Cost of transaction
DOLLAR COSTS
Industry Pain Points
Easily scalable being appliance and component based architecture .
Instant, relevant and timely updates from remote locations possible
Appliance solution with in built PA DSS standards with Triple Des security
Near Plug and play solution with in-built CHIP processing capability. Affordable and integrates in 10 weeks MAX
Reduces performance & scale. Constant increase in Capex or per transaction cost.
Practice and People dependent.
Expensive, risky and not scalable
A 100 Billion Industry (Nielson report). Fraud is a huge driver
Rip & remove exercise which is risky, expensive and takes more than a year. Practice and People dependent.
Scaling up of operations
Compliance of periodic association mandates
Increase in frauds
Migration from magnetic stripe to chip cards
SwitchOn
EXISTING SOLUTIONS
INDUSTRY PAIN POINTS
Switch On
Appliance based solution using state of art tech makes it simple, secure & affordable
Dependence on old technology, multivendor and multi /scarce HR skills
Technology Obsolescence
New technology on open platform is future proof
Difficult to scale, reducing speed and increasing complexity
Scalability
Requires less people with regular tech skills
All-in-One Switch for all channels
Inbuilt EMV & PA DSS standards & secured
Scarcity of people with knowledge of legacy tech skills
Individual solutions required
Expensive rework practice based solutions for EMV & PADSS
Knowledge
Acquiring, issuing for ATM, PoS, Mobile, etc
Security & Compliance
SwitchOn
EXISTING SOLUTIONS
INDUSTRY PAIN POINTS
Switch On
The appliance consists of :
integrated hardware and software
tamper proof enclosure,
integrated dual firewall,
integrated dual Host Security Modules
fully redundant (fail proof)
SwitchOn is a stand alone, next-gen and secured transaction processing platform that enables high performance, high security, lower costs of transaction and ownership of data.
SwitchOn Solution
Full transcript