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How can the Technical Team communicate system changes to the wider business area

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by

Javed Aubdool

on 12 March 2013

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Transcript of How can the Technical Team communicate system changes to the wider business area

How can the Technical Team communicate system changes to the wider business area? Ways to communicate Strategy for communicating system changes Overview Email, Newsletter, Blogs (Documentum) and Slides


Face to face, Workshops, Presentation and Meetings


Feedback - Engagement Audience Tailor message to specific group


Certain users will respond better to a particular form of communication than others


Support certain users during change Timely, consistent and accurate information


Keep everybody informed at all times


Use a variety of communication pathways


Give people opportunity to voice opinion Why do we need to communicate system changes?

Ways to communicate

Audience

Strategy for communicating system changes
Provide clarity


Positive attitude towards change


Less Resistance Why do we need to communicate system changes? Questions?
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