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How can the Technical Team communicate system changes to the wider business area

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Javed Aubdool

on 12 March 2013

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Transcript of How can the Technical Team communicate system changes to the wider business area

How can the Technical Team communicate system changes to the wider business area? Ways to communicate Strategy for communicating system changes Overview Email, Newsletter, Blogs (Documentum) and Slides

Face to face, Workshops, Presentation and Meetings

Feedback - Engagement Audience Tailor message to specific group

Certain users will respond better to a particular form of communication than others

Support certain users during change Timely, consistent and accurate information

Keep everybody informed at all times

Use a variety of communication pathways

Give people opportunity to voice opinion Why do we need to communicate system changes?

Ways to communicate

Audience

Strategy for communicating system changes
Provide clarity

Positive attitude towards change

Less Resistance Why do we need to communicate system changes? Questions?

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