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final internship presentation

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by

wu calvin

on 30 August 2012

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Transcript of final internship presentation

Introduction -Motivation of internship
-Introduction of the intern- organization
-Content of work and procedure
-Analysis of customers and competitor
-SWOT Analysis
-To provide solid suggestion according to SWOT analysis
-To provide advice for juniors of the school Motivation of internship Sheraton Taipei Hotel as famous bussines hotel in Taipei
Connection
Learning by doing
Experience at the real time work Introduction of the intern- organization Sheraton Taipei Hotel opened on March 24th, 1981. Named Lai Lai Sheraton Hotel under the Starwood Hotel and Resort Worldwide, Inc. to provide the five star facilities and services hotel business. Starwood mission statement We are dedicated to protecting your privacy and safeguarding your personally identifiable information. Starwood mission To consistently exceed our guest’s expectation in term of products and services we provide to our business and leisure travelers. Map Guest Rooms
Superior Room………………………………...NT$11.000
Deluxe Room…………………………………...NT$12.000
Premiere Room………………………..….…..NT$14.000
Director Room………………………….....…..NT$16.000
Diplomatic Suite……………………….....…..NT$20.000 Executive Floors
Executive Deluxe Room………………...…...….NT$15.000
Executive Premiere Room……………….….....NT$17.000
Executive Director Room………………...……..NT$19.000
Executive Diplomatic Suite…………..………...NT$22.000
Ambassador Suite……………………........……...NT$40.000
Sheraton Suite……………………….......…….......NT$60.000
Presidential Suite…………………......…………...NT$168.000 Rooms The Sheraton Taipei Hotel has 688 elegantly designed classic guest rooms and 68 of suites. All rooms equipped with a high-speed broadband internet access. Sheraton Taipei Hotel rooms divided into 12 categories The Dragon……...…..….Cantonese Cuisine Restaurant

Pizza Pub…………….…...Pizza Restaurant

The Lounge……......…...Lounge and bar

Kitchen 12……..............Sheraton Buffet

The Deli…………….........Bakery Shop

Momoyama….........…...Japanese Restaurant

Antoine Room...…........Italian Cuisine Restaurant

Sukhothai……......…......Thailand Cuisine Restaurant

The Guest House.....….Chinese Cuisine Restaurant Restaurants
& Lounges Banquet Hall
Happiness Room
Longevity Room
Prosperity Ballroom
Joyful Ballroom
Plum Room
Star Room
Moon Room
Sun Room
Pine Room
Bamboo Room
My Humble House
The Galleria Meeting &
Events Rooms FINAL INTERNSHIP PRESENTATION MING CHUAN UNIVERSITY 2012 TRAVEL AND TOURISM MAJOR Table Of Content 17Floor (Executive Floor/Sheraton Club Lounge/The Guest House/Sheraton Taipei Club/Clinic)

15, 16,Floor (Executive Floor)

9, 10, 11, 12, 14Floor (Starwood Preferred Guest Rooms)

5, 6, 7, 8Floor (Guest Rooms)

2Floor (Momoyama/Antoine Room/Sukhothai/My Humble House)

1Floor (Lobby/The Lounge/Kitchen 12/The Galleria/The Deli/Parking Tower/Link@Sheraton)

B1 (The Dragon/Pizza Pub/Business Center/My Humble House Florist/Shopping Arcade)

B2 (Banquet Hall)

B3-B4 (Underground Parking Lots) Floor Guide Analysis of Customers and Competitor Customers
Business man/woman
Family
Group travelers

Competitor
Local hotel (other local 5 stars international or national hotel) Indonesia Taiwan SWOT Analysis Strength
Reasonable rates.
Good facility.
As the Starwood member Sheraton has a high recommended hotel by services.

Weaknesses
Sheraton Taipei Hotel has an old building.
Internationalization.

Opportunities
Opening the mainland China market.

Threats
New Competitors.
International Crisis event. Suggestion according to SWOT analysis Strength
Keep good rooms rate, maintain the facility and services.

Weaknesses
Maintain the whole building construction.
Manage strictly requirement of languages.

Opportunities
Advertise more for specific target market.

Threats
Keep maintain good service. Advice for juniors Ability to speak and heard Chinese language.

Concentration and double checking every step you take.

Maintains clean environment. Study Study Study Study Study Study Study Thank You
For Your Attention
Full transcript