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HTSMNG

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by

Denis Banovic

on 14 August 2013

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Transcript of HTSMNG

Relationship
MANAGER?
to fail
to loose control
to offend
to admit no clue
Mistake
pay rise
How to speak
Relationship
Handle
mistake
Ask for
pay rise
BRAIN
FEAR
Speak about goals
Repeat in your own words
Explain pros and cons
Use real world examples
Communicate pro-actively
Guide but not patronize
communicate immediately
take responsibility
explain how it happened
explain your plan for future
show real interest
smalltalk
small favours
gain trust
YES street
are you happy?
satisfied?
overwhelmed?
what can I do to...?
define measurable goals
what would you do to...?
ASK
We assume
Not your enemy
Same goal

@bano99
Full transcript