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NEW A2W3D5

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English4callcenters .com

on 9 March 2017

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Transcript of NEW A2W3D5

GRAMMAR
REVIEW
Form:
{subject+have/has+past participle}
I have eaten
You have eaten
He
has
eaten
She
has
eaten
It
has
eaten
We have eaten
They have eaten
I have not eaten
You have not eaten
He
has
not eaten
She
has
not eaten
It
has
not eaten
We have not eaten
They have not eaten
Have I eaten?
Have you eaten?
Has
he eaten?
Has
she eaten?
Has
it eaten?
Have we eaten?
Have they eaten?
Positive
Negative
Questions
Contraction: I've eaten. I haven't eaten
Your coach will explain to you the grammar chart. Pay attention.
Present Perfect
GRAMMAR
REVIEW
Your coach will explain to you the grammar chart. Pay attention.
Form:
[Subject+ Have/has + been + present participle]
I have been eating
You have been eating
He has been eating
She has been eating
It has been eating
They have been eating
We have been eating
I have not been eating
You have not been eating
He has not been eating
she has not been eating
It has not been eating
They have not been eating
We have not been eating
Have I been eating?
Have you been eating?
Has he been eating?
Has she been eating?
Has it been eating?
Have they been eating?
Have we been eating?
Positive
Negative
Question
Present Perfect Progressive
NAIL
IT
VOCABULARY &
PRONUNCIATION REVIEW
SIT BACK &
Today just watch the video
laugh for a while before
the interviews begin!
Wh questions
What...?
Where...?
When...?
Who...?
Which...?
Why...?
Who...with...?
How...?
How long...?
How many...?
How much...?
How often...?
Review stars/goal/melody and have all students practice the repetitions
AUTOMATIC
Fluency
?
Linking words:


60 seconds non-stop
Get in couples, you have one minute to discuss a question for today using the tense learned.

1.
2.
3.
TOPIC
Review the vocabulary.
New
Vocabulary
?
?
Conversation
Time
Answer the following questions and
then share your answers with the class
CHAMPIONS
BE THE

?
?
What is your fav
RELAX
Recovery
TIME
Discipline check
S1
S2
COMPETITION
JOB HUNT
ROUND 1... GO!
Common Job Interview Questions:
JOB HUNT
ROUND 2... GO!
Common Job Interview Questions:
Make groups and win the following game!
Be a champion before the weekend!
where do you see yourself working
in the next 5 years?
What skills do you need to get a raise?
1. How long do you anticipate being in this job, or with our organization?
2. What do you think about money?
3. Why are you the right person for the job?
4. Which are the possibilities for your life?
5. Why do we need to hire you?
6. Do you have the ambition of becoming a millionaire?
7. Why do you want to work in our company?
8. Do you see yourself with a family in the future?

1. Where did you learn english?
2. How often do you plan to work here?
3. Why are you the right person for the job?
4. If you had problems with a coworker how would you solve it?
5. What can you do for us?
6. Why are you better than the other candidates?
7. Why do you want to work in our company?
8. Do you think you deserve good things in your life?

dress code
Qualifications
Résumé
STrENGThS
RELIABLE
skills
weakness
flaws
salary expectations
teamworker
PICTIONARY
MANIAC
INSTRUCTIONS:
1. Make at least 3 groups.
2. In a paper write down 5 different things, it can be anything, a famous person, a noun, a verb. Then give these pieces of paper to your coach. Then, your coach will mixes them, choose a representative.
3. The coach will call one representative and tell him to describe the object with it`s characteristics not giving away the word!
4. The team that guesses more things in 3 minutes will win! (3 minutes per team)

bad music!
a finger!
Justin Bieber!
Let's have a small conversation before the class starts.
Discipline check
S1
S2
COMPETITION
Your Life
Change
Mentality &
Discipline
What you Believe is your Reality, One requirement is to have a success mentality which we reach through techniques that successful people have used to accomplish great results.
"Do what you have to do when you have to do it, whether you want or not" Learning English is like going to the gym, If you follow your diet and your coach's feedback you achieve your goals faster.
Mentality:
Discipline:
Improve our student's life quality, by teaching them how to get fluency and confidence in English, Using our powerful system "English with Mentality and discipline" for them to achieve all their goals and dreams in the shortest time possible according to their individual effort.
Mission:
We are the best teaching English worldwide with mentality and discipline, being at the forefront of innovation and technology.
Vision:
Exposition time! Get ready for the following activity on A2 week 4 day 1.
Get in couples and prepare a role play based in a call center scenario, one student will be an agent and the other student will be a customer, the role play needs to have the following information:
1) Greeting
2) Asking for personal information (Name, SSN, date of birth, address, email)
3) explaining the problem
4) Apologizing
5) Offering a solution
6) Closing the call
You must watch this video
Call Center
Role Play
Exposition
Full transcript