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LOS 8 PRINCIPIOS DE CALIDAD
JOEL RUBIOon 3 November 2012
Transcript of LOS 8 PRINCIPIOS DE CALIDAD
ES DE TODOS 1. Enfoque al cliente 4. Trabajo en procesos 7. Toma de decisiones
basada en hechos 2. Liderazgo Sistema de gestión
de calidad 8. Relaciones mutuamente
beneficiosas ISO 9001 CERTIFICACION