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HRSS Meeting - Cirque du Soleil

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on 9 July 2013

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Transcript of HRSS Meeting - Cirque du Soleil

Cirque du Soleil
Ada - HR Shared Services Meeting
July 12, 2013
Thank you!

Launched in 2003, Crossroads is a career-transition program for Cirque du Soleil artists. It helps artists prepare for life off the stage.
Anticipate needs:

Used to need 50 new artists every 2 years, now it needed 100 artists each year
Retaining Talent

Talent is key to the company's success.

Company ties everyone to the show.

How do you increase morale? Clowns @work!!!

The customer is not at its core, creativity is!
If you expect staff of 14 temps to show up and only 4 show up.
Challenges with Temporary Staff
With increased competition, Cirque need to reinvent the "magic" in the shows
Crossroads Program
In 1984, 73 people worked for Cirque du Soleil
Today, the business has 5,000 employees worldwide
The employees and artists represent more than 50 nationalities
2,000 employees at Montréal Headquarters
More than 100 million spectators since 1984
Close to 15 million people will see a Cirque du Soleil show in 2013
Cirque at a Glance
People & Culture Division
Organizational Development & Training
Health & Safety
Laliberté wants to be able to make decisions that does not make business sense, hence he does not want to go public and answer to investors. In what ways can we align HR practices with the organizational strategy?

From a group of 20 street performers in 1984 to 5,000 employees today, Cirque du Soleil is a Canadian entertainment company that combines circus art with street entertainment.
HR Generalist
Company Background
The mission of Cirque du Soleil is to invoke the imagination, provoke the senses and evoke the emotions of people around the world.

HR recruits administrative and corporate staff

Casting Directors & Scouting Agents - artists
Historically low on the pay scale

The bigger the company grew, the closer salaries got to the norm
Cirque did everything to make working conditions support artists.

Injuries are the biggest hit to morale

Tour Directors must reevaluate injuries and restructure and cut acts to compensate for injured artists.
Far away from home
Work/life balance - staff had impromptu party on aquatic stage set "O"
Language and cultural differences - English language training
Challenges on Tour
Founded by Guy Laliberté in Montreal, Quebec.
for the Future

More business people joining the company’s upper ranks

Fluctuation in currency exchange with strong Canadian dollar means volatility in net profit
Global expansion to develop overseas market
In January 2013, they announced a 9% RIF eliminating 400 jobs
Managing cultural diversity
Full transcript