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E&E Champions

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Evelyn de Chauny

on 11 August 2015

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Transcript of E&E Champions

E&E Champions:
Q1 2015
You voted and here are the results!

These individuals received the highest number of votes from their E&E peers/colleagues. Their exceptional customer centricity, integrity, innovation and teamwork have not gone unnoticed. We want to provide you with an understanding of who these people are, what they do and why they are E&E Champions.

Congratulations to Coco, Luciana, Matthieu
and Maxime!
Winner:
Luciana McCauley
Winner:
Matthieu Morel
Job Position and Location:
Administration Team / Services Department
Montigny, France











Describe your Role:
I take care of provisioning orders, registering the learners and helping the CPS for their everyday tasks.
What do Matthieu's colleagues have to say about him?
"He's taking care of a lot of different tasks in a prompt and well organized way He understands quickly what we're expecting from him He can propose alternatives thinking to best solutions He's really a great help for the CPS Team."

"Because he is always calm ans smiling. He knows what teamwork means. Whatever the issue, he helps you to resolve it as quick as possible."

"He is always helpful and smiling. A real pleasure to work with him."

"Matthieu Morel is helpful, efficient and competent. Always trying to find solutions in a most constructive way. Great to work with him."

"Matthieu does a fantastic job of supporting our clients. He is always available and always finds a way to go that extra mile to make sure their needs are met, regardless of how heavy his workload. When we have difficult questions or a complicated situation, Matthieu is always there to use his extensive knowledge of our products and tools to help us find a solution. On top of his dedication to keeping our clients happy, he always has a ready smile and his positive attitude is an inspiration to all his colleagues. After all his commitment at work, Matthieu even finds time outside worktime to play guitar in his band. Matthieu really is our rock star!"

"Team work, competency, dedication, speed, understanding, intelligence, solution finding capacity, focus."

"Matthieu works to support the client services team in France with all the admin work. He is hard working, extremely professional and very high skilled. Without him, the whole client services team would significantly lack quality, professionalism and support."

Winner:
Maxime Cognacq
Job Position and Location:
Trainer and Implementation Specialist on Service Team
France









Describe your Role:
I train mainly French & Spanish clients and I help them to implement their projects. I'm also SME on Advantage so I help my colleagues who have some doubts on this product.
Winner: Coco Wang
Congratulations to our E&E Champions!
Job Position and Location:
Sales Operations Coordinator
Beijing, China








Describe your Role:
Support China user on salesforce.com usage; support sales team on reporting and sales analysis

Interview with Coco
What is something that people do not know about you and should?
I am good at Excel, I love singing and cooking.

What languages do you speak?
Chinese

What language do you want to learn?
American English and French

A place you would like to visit?
France, Mauritius

If you could go back in history, who would you like to meet?
Coco Channel

If you could learn one random skill, what would you learn?
Beauty and Cosmetics

How would your friends describe you?
My friends think I'm helpful and dependable, someone who keeps personal commitment and be depended on when they need help.

What do you do for fun/outside of work?
Play with my children; see films; listen to music

What do Coco’s colleagues
have to say about her?
"Works hard, and attention to detail, does a lot for company"

"She is supportive and helpful in a teamwork she spent days and sometimes nights to make the migration for Sugar to Sales Force in China successful, which was critical for the Chinese division. For 5 years, she has been working with a perfect integrity, with a 'can do' attitude , and with smile."

"She had done a great job for the past 2 months because of the new integration between CRM Sugar (China) and Salesforce (Global). She had done lots of trainings for China AE or AM."

"Worked very hard and fully supports the team."

"She is the hub and leader for China team to implement Salesforce.com with HQ, who works very hard and succeed the project."

"Always working with enthusiasm, positive way, specially take the action quickly."

"She is just the most outstanding person in the China team. She is so smart, so helpful, without her we would be totally lost. She is bright cheerful, always happy. Her work is flawless."


Job Position and Location:
Client Manager for Education
Arlington, Virginia









Describe your Role:
Complete implementation for new accounts, answer learners and admin calls/e-mails, provide webinar orientations for POR learners, translations in Portuguese, send encouragement messages to POR learners every month, help schedule k-12 learners on the live tutoring sessions.


Interview with Luciana
What is something that people do not know about you and should?
- I love to travel and dance.
- I swam with sharks twice, and enjoyed!
- My sister and I were born at the same year and we are not twins.

What languages do you speak?
Portuguese and English

What languages do you want to learn?
Spanish and Italian

A place you would like to visit?
Japan

If you could go back in history, who would you like to meet?
Jean Piaget and Elvis Presley

If you could learn one random skill, what would you learn?
To cook

How would your friends describe you?
Very friendly, patience and positive person.

What do you do for fun/outside of work?
Dance and play with my 18 months baby

What do Luciana's colleagues have to say about her?
"She is fast to solve problems and is always ready to help the team."

"She takes customer satisfaction to the next level. She is always in touch with her clients, is willing to learn new systems in order to help her clients better and has a 'can-do' attitude."

"Luciana is always available to help our learners to find their best way within our platforms. She plays a big role in our Support Team. She also is always there for the team, to provide whatever is need to the company to be successful in its projects."

"Amazing personality (friendly, educated, polite, etc.), extremely helpful, fast responses, vast knowledge of product and client service duties, walks the extra mile, two... business focused and mindful."

"Always with a positive behavior when dealing with customers and students. She is fast and takes responsibility."

"Because she's a truly contributor, always available to help our team."

"She goes the extra mile every time we need her help in supporting a sale or making sure a customer is happy. Very easy-going and a true team player, she is the ideal person within the team to make the sales person feel supported."

Interview with Matthieu
What is something that people do not know about you and should?
I am more friendly than it seems, I can give some testimonies :D

What languages do you speak?
French is my mother tongue and I speak English (always enjoying to learn more about it).

What language do you want to learn?
I'd like to speak Italian.

A place you would like to visit?
Many answers... I would like to visit Ireland, Scotland, Norway, Iceland, Canada and the USA.

If you could go back in history, who would you like to meet?
I am not sure I would like to meet someone particularly but I would like to feel how it was to live back in centuries from now.

If you could learn one random skill, what would you learn?
I would like to know everything about astronomy and the origins of the universe(s).

How would your friends describe you?
I would say funny, reliable and never satisfied.

What do you do for fun/outside of work
The thing I do most is listening and playing music, this is part of my life and I want to create new materials with the band I formed. It takes much time of my spare time now.


Interview with Maxime
What is something that people do not know about you and should?
I'm going to travel across all Latin America very soon

What languages do you speak?
French, Spanish & English

What language do you want to learn?
Brazilian Portuguese

A place you would like to visit?
Galapagos Islands

If you could go back in history, who would you like to meet?
I really don't know...maybe Caesar or Christopher Columbus

If you could learn one random skill, what would you learn?
Teleportation

How would your friends describe you?
You should ask them :)

What do you do for fun/outside of work?
Soccer, photography and drink some rum with friends
What do Maxime's colleagues have to say about him?
"Skillful, professional, Tri lingual, always dressed sharply. A true gentleman"

"Always available for his colleagues"

"He is always their for his team and try to get quickly an answer to every questions."

"Maxime showed a great level on engagement to support each client and each sales rep he is working with. Whenever we need him, he's present. He's a key player in the Services team."

"Always willing to help, reactive, very smart and witty guy"

"He is a person you can rely on, always customer focused. This is really appreciable for the sales team."

"Because he is a very team spirit person. Always available to help his colleagues and very customer centric"
Full transcript