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Business Etiquette in Japan

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Lauren MacGregor

on 11 January 2014

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Transcript of Business Etiquette in Japan

Business Etiquette in Japan
Dress Code
The dress code among Japanese men and women is somewhat alike in which both genders are to wear dark, subtle, conservative attire. Also, both genders consider casual dress as inappropriate. While looking at each gender individually, there are more rules that are to be followed.
Introductions and Gestures
Greetings in Japan are very formal and ritualized. Gestures that we may consider as respectful here, may appear as impolite there. Showing the correct amount of respect to someone based upon their status relative to your own is important.
Gift Giving
In Japan, gifts are given for numerous occasions, but aren't necessary during business occasions. It is very significant to respect gift giving and receiving rituals. Emphasis of Japanese business culture is based on gift-giving, rather than the gift itself.
Meals/Table Manners
Unless told to dress casually, dress as if you'll be going to the office
Arrive on time
Wait to be seated
Conversation is generally subdued
Food is shared among others
Eldest/honored guest is first to begin eating
Business Culture
Business Meetings
The Japanese value proper etiquette during business meetings. Their customs are much more formal than the customs that we have here, meaning there are different concepts to learn.
Meeting Protocol
Work is undertaken by a group, never one person
Punctuality is extremely important
Appointments are typically required when preparing for a meeting
Seating arrangements may occur in formal meetings
Taking notes during a meeting shows constant interest
Planning an exact agenda is recommended for a smooth meeting
Business Man vs. Business Woman
Suits are the most appropriate attire for business
Must dress conservative
Women's dress should be conservative
Women generally wear trouser suits or longer skirts in the workplace.
Very little emphasis should be placed on accessories (jewelry, glasses, etc.)
Appropriate Actions
Bowing before a meeting is considered very respectful
Nodding is important to show your understanding
Maintaining an unemotional expression is common
Male/Female Associates
Non-Japanese women are treated very politely in business and are seen to hold a high position. It is appropriate for these women to invite Japanese businessmen out to lunch/dinner to discuss business.
General Business Etiquette
Japan's business etiquette varies from the US in many different areas. It is important to know what and what not to do in your given situation.
Japanese Protocol
When doing business in Japan, it is understood that is it difficult for non-Japanese to do business there. They realize that there will be mistakes, and expect you to respect their culture as they respect yours.
Japan's Growing Stock Market
When comparing countries around the world, there are common factors of business etiquette that relate to all of them.
Japanese Etiquette
There is a common language of business etiquette throughout the world; however it's important to know each specific culture's etiquette. Being knowledgeable in the area of etiquette helps enhance all of your business ventures, and will improve the success of your company.
Japan is a powerful business partner, which is easily represented by their growing stock market.
Thank you for your time!

I am now open to any questions that you may have.
Population of Japan
Dress for success
Arrive on time
Good Communication/Manners
Business Meetings
Dress Code
Gift Giving
Meals/Table Manners
Male and Female Associates
Handshakes are limp, and usually very rare in Japanese business
Maintaining eye contact is considered disrespectful
Smiling is thought of as rude during business meetings
ppropriate Actions
The wrapping of the gift is important and should be wrapped in pastel colors without distractions. Gifts are not to be opened when received unless told to do so, and are usually name-brand items from the country, or small gifts.
Gift Specifics
Non-Verbal Communication
Silence is a natural/expected form of non-verbal communication among business
Full transcript